I have had back problems all my life, I have seen many physical therapists and chiropractors in the last 40 years. Dr. Wilson is the first Chiropractor to give me true relief from back pain. Dr. Wilson customizes each session to your pain level and area of pain. Most Chiropractors just give you the same adjustment every visit not with Dr. Wilson. He truly cares about you as a person and getting your life back to normal... I can play golf again! Lorraine the receptionist works with me and my crazy schedule, she is a God send. Great team at DuPont Chiropractor. read more

Wow! Where do I start! I started treating with Dr. Wilson in August 2019. Before choosing him as my treating provider, I conducted research on him. That research included reading the post here on Yelp. After reading through the posts, especially the negative posts, I noticed a common thread. The folks who liked Dr. Wilson kept their appointments, paid their bill, and asked questions if or when they had questions. Because I am the kind of person who keeps my appointments, pay for the services that I receive, and I ask questions of my providers, I decided to give Dr. Wilson's office a try. I am truly glad that I did! Firstly, Dr. Wilson's wife runs the front office. She is the nicest person you will ever want to meet. She always had a pleasant demeanor with me and any other patient that was in the office when I was there. She sends text notifications to patients to make certain they don't forget about their appointment. Bottom line, she is just a very nice person. Please don't get me wrong, Mrs. Wilson is prior service and, I believe, if pushed to the limit, she can be a force to be dealt with. To me, that is a great personality trait. I always made certain I treated her the way I wanted to be treated and all was well. With regard to Dr. Wilson! In my opinion, Dr. Wilson is a very pragmatic person. He is personable to the extent that one should expect from another but not phony. If he feels a certain way about something, he is not afraid to express his opinion. He always answered all of my questions. If we discussed the possibility of a certain method of treatment he either agreed or disagreed but either way, he gave his honest opinion. Frankly, if a person does not want to accept the opinion of their doctor or any other professional for that matter, they probably should not seek the services of that professional. Dr. Wilson is a good person and a great doctor. If you choose NOT to seek treatment from him based on the negative reviews here in Yelp, you will be doing yourself a disservice! If you do decide to seek treatment with Dr. Wilson, be open, honest, and frank with him no matter what. In turn he will be open, honest, and frank with you. If you can't stand someone being open, honest, and frank with you; well, Dr. Wilson may not be your cup of tea. read more

Helpful, beneficial and worth it. Everyone should have a great chiropractor! Great patient care, clean office and helpful staff.

Do not ever go to this crazy nut. I was a patient 4+ years. His secretary wrote down the wrong date of my appointment and now is trying to charge me $50 for missed appointment. I brought up the subject matter of yelp and peoples opinion on here he said were all cracks crazies are all full of shit. This chiropractor just wants to live off the grid away from people. He doesn't care what his patients thinks or customer service. I've never been more disgusted about an individual or place of business till now. Since this review the chiropractic office filed a do not trespass. How over the the top is that.., ? trust me when I say avoid such behavior. I have been nothing but respectful can say this business has been. read more

Steven is a prick! I am a busy business man and I don't have set hours. He told me that you can reschedule anytime and is always pressuring me to make an appointment. I rescheduled a few times then he sends me a bill and tells me I have to pay for the Missed appointments. When I've called in and canceled with in a promt time. He's a phony and a scam artist I would not recommend this crook. He then says there is a sign. I asked him why the bleep did you not mention any of these. He couldn't answer. I paid his broke ass cause he's a bum read more

Dr. Wilson was great! Being that I am new to this procedure he took the time to explain what chiropractic treatments were for and how they accomplish what they do. The receptionists were very polite and helped schedule a follow up appointment. Also their pricing is reasonable and they offer a military discount! They also have packages you can purchase. read more

I have been a patient for just over 2yrs, and have had nothing, but great care and service. I have never experienced any problems with scheduling or billing. I have missed appointments, and just made a call rescheduled and never had any missed appointment fees. I have witnessed Dr. Wilson, and his staff work with people to reschedule, and they even calling the morning of and confirm appointments. Thank you Dupont Family Chiropractic, for you hard work. Hang in there. read more

This office obviously doesnt have patient centered practice. The office was told I was living at a hotel and that if they needed anything to call my cell. I gave them my insurance information and asked if I needed to pay anything that day. No payment was required on day of service. I received the insurance notice of payment and my next notice was a collections notice from a collection agency. REALLY? No bill, no phone call, nothing. REALLY? Approximately 1 month after the insurance paid you. REALLY, send me to a collections agency. Looking at other reviews, this seems to be a theme with this Dr office. Seems to be in it for money. This is disappointing as I thought he was a decent Chiropractor. Now that I have permanently moved to the area I will be permanently changing Chiropractors. read more

Pleasant experience at Dupont Chiropractic. Had severe lower back pain due to a 12 mile ruck march the previous day. They scheduled me for a same day appointment where he assessed what needed to be done and cracked the heck of my back. Great place and great people, but probably not a great place to go if you are overly sensitive or have no sense of humor. read more

I had just started treatment with this facility having only being seen one time. I had a second appointment scheduled. I was unexpectedly called to a different work location the day of this appointment. I called to cancel the appoint a few hours before the schedule time. I was going to reschedule but was unsure of my calendar so was going to call them back to reschedule. Within one-two days, I received a mailed notification indicating I owned them $50 for a cancellation fee. That's ridiculous! I then received notification that they were sending me to collections if I didn't pay up. This is highway robbery. I couldn't help that I got called away and couldn't make the appointment. To receive a collection notice immediately afterword without being given an opportunity to reschedule. I think even if I had rescheduled, they still would have charged my $50. My credit is very good and rather than jeopardize them affecting my credit, I paid them the $50 but I believe it is completely wrong and feel like they can just extort money from people by threatening to send people to a collections agency. There needs to be some form of complaint lobbied against crooks like this. Very unprofessional. The chiropractor was swearing during his speech to me about how chiropractic practices aren't a sham. Well, they are and his business is. Just review the other complaints. Enough said. read more

Dr. Wilson got me back on my feet- Best in the area!! My back slipped out at work and I almost was forced to go on short term disability; I was referred from a friend of a friend to give Dr. Wilson's office a try. I was able to be seen right away during my lunch breaks and after a few weeks I was 100%. He was kind and most importantly he provided me valuable information about taking care of my back, even to the details of what kinds of food causes inflammation! I have been to Army Chiropractors and other chiropractors out of state.... Hands down Dr. Wilson is the best! Recommend him to anyone and yes he is affordable too... with or without insurance. Thank You Dr. Wilson! read more

*** This is the 2nd review on this page regarding missed appointment claims*** Caution - only in it for the Money: I had only been a patient for less than two weeks when I received a 100.00 bill with the statement of "Payment is due upon receipt for your missed or cancelled appointments with less than a twenty-four hour notice. (This in accordance with our cancellation policy). Please send payment promptly to avoid collection activates." When I first became a patient I called that morning and received an appointment that afternoon (which to me shows they are not the busy). Then after that I had appointment I set up two more for the following week. One for Monday and a Thursday. The first cancellation I got the days wrong and it was an actual cancellation with no 24-hour notice. The second cancellation was for an appointment that Thursday, which I had left work early to being sick, missed work Friday. Spent the weekend in bed. Then come Monday went to Urgent Care at the VA, then again on Tuesday Morning. Being a new patient I would expect an office to give me a warning with a benefit of the doubt and have waived one of the fees do to being sick. But not DuPont Chiropractic. They never called to discuss, they never said anything, just a bill with an evil statement of collections on it. So I went in to discuss they wouldn't waiver on anything so I paid the 100.00 for NON SERVICES bill. No opportunity to show my doctor's note or anything. So I will take my business elsewhere and give them my thousands of dollars I spend on Chiropractic. I highly recommend staying away from a business that is run this way. Just plain rude and a very bad business practice. If they would have call to discuss the missed appointments and waived my fee, I would have ensured to never miss an appointment again (unless sick). I feel they are a money business - not a care about the patient business. Shame on you Dupont Chiropractic, badly done. read more

Please do not let the review on 8/18/11 influence your decision to go to Dupont Family Chiropractic. Dr. Wilson has a quirky sense of humor, which I'd much rather have then some stuffy guy who treats you like a commodity. I had extremely bad headaches that were believed to be migraines with no relief from Western medicine, so I decided to see Dr. Wilson. We figured out that due to some serious knots in my neck, everything was so tense it was causing stiffness and these headaches. I cannot tell you how much this helped and always appreciated his concern each time I came in. Very flexible with scheduling and payments, just as long as you're not a bum. I'm thinking the other guy was, not Dr. Wilson. Also, of the time I went there (over a year every week), Dr. Wilson never missed an appointment. I've stopped going on because I moved out of state. Highly recommend! read more

My first visit to Dr. Martin was fine. I thought he did a good job and I made a follow up appointment the next Monday. Unfortunately the day of my appointment my husband called around lunchtime to tell me he had an unexpected briefing he had to attend and would not be able to watch our 3 young children for my 5pm appointment. I called the office to cancel. The receptionist offered to let me bring my children, but my children are 6, 5, and 2, and I didn't think they'd be able to sit quietly during my adjustment, and were certainly too young to sit unsupervised in the waiting room. The next week I received a bill for $50 from Dr. Martin's office for my canceled appointment. It was the weekend, so I wrote Dr. Martin an email explaining the situation and asking him to waive the fee. He replied stating that he has to charge everyone $50 for missed appointments and it was not legal for him to waive the fee for me. He also went on a diatribe about how he felt it wasn't safe for his patients to miss appointments. If you can guarantee that you'll never have an illness, car trouble, unexpected issues at work, etc, then perhaps Dr. Martin would be a good fit for you. However, if you're like most of us, stay far far away. You'll end up being billed for services not rendered!!!!! read more

First of all I'm a Military wife of 16 years, work 2 jobs in addition to being a mother with my husband stationed outside of WA, so to say I'm busy is an understatement. I have been going to Dr. Wilson for almost 5 years. He is a wonderful doctor and keeps me out of pain. Due to a falling accident and my desk work, I have shoulder and lower back issues. I have visited other chiropractors, near our other duty stations and none of them cared if you came back or not, but not Dr. Dr. Wilson. He has always cared about my long term care and I appreciate that! Most if not all for the negative comments on here are about the cancellation policy/ fee...NEWS FOR YOU PEOPLE this is a business and if they reserve time for you be courtesy and be there. Its such a disservice to me the patient (as well as the doctor) when other patients have such disrespect for showing up or giving proper notice. There have been plenty of times over the last 5 years that I would like a certain time only to find out its been reserved by someone else, on more than a few occasions I have shown up to see if that slot winds up opening up and again more than a few times it has. It would be nice if you people would have a little respect and not make an appointment when you're not sure you can make it. I have never been pressured to make an appointment, nor have I ever heard them pressure another patient to make an appointment. Considering I have been going pretty much every Friday for the last 5 years I have experienced many checkout conversations of my own as well as people ahead of me and I have NEVER heard anything remotely pressuring. I also work at a doctors office so I understand how hard it hits the business when people no show or give improper notice. I recommend him 1000% read more