I can't say enough about this company! efficient, thorough,…read more professional, respectful of property. it was thousands less than the big name waterproofing company . it was done in a timely manner. the cleanup was amazing! happy customer in Hamburg,NY PAULA STRZYZ

I had set up three different contractors. The first gave me an estimate of over $40,000. The second…read morestated I did not all that much work and gave me an estimate of about half of the first. My third was Mike Frost who did the job for under $10k. The job was done timely and with his friendly, respectful crew. The job was also done exactly to the engineer's specs. If I need any Masonary work in the future, I will only need one estimate.

I called PJK regarding a sump pump issue. He arrived right on time the following day, calling…read morefirst to say he was on his way. Was as honest as it gets and explained the workings of the sump pump, what I needed and I would recommend him in a heart beat.

Had my basement wall repaired in November 2016. Price was good. All work was performed as…read moredescribed. They did damage a cold water pipe during the work which they refused to take responsibility for. They just left a bucket under the leak for me to deal with. That part sucked. I had to get that repaired after they left.

We just had Sid Burgess and his people take apart our courtyard brick wall to replace thirty…read morecracked bricks and repoint all of the walls and our chimney. They did a great job. My husband asked me where they did the repairs after they had finished. That is good work. They work carefully and skillfully. They arrived when expected, worked neatly, cleaned up everything after they finished and explained everything clearly and honestly right from the beginning. I will call them again when our other chimney needs repointing.

From the owner: We take a lot of pride in in our work. And it shows. We are with the BBB tooread more

We used Franks to bury gutters, install a new bubbler at the street, and changed plumbing for our…read moresump pumps. This was not an inexpensive job compared to other contractor prices, but we went with Franks because of their reputation. Not everything went exactly to plan, a couple things were missed by people, but Frank called me personally because he was not happy with the execution of the project. I wasn't even that upset because they felt like minor annoyances compared to past contractor experiences I have had. They had already communicated that they intended to send different people out to fix them, but Frank went above and beyond! See during and final pictures! We fully intend to use them again for some future basement projects. Listen, you can't control everything everyone does as an employee of your company, but you can make it right. And if you aren't sure if a company you hire is going to have your back if something goes wrong unexpectedly or something gets missed, then just choose Frank's because they are just incredible at taking care of their customers. Above and beyond!! We are grateful to have them!

So far not so good. Sales person Chris Twarzak omitted work to be done on the contract. People,…read moremake sure you read not just sign. Floor drain in low point removed and not replaced. Also no clean out on that wall. I'm told the sump is the low point. Hard to get water in when it's built up higher than the floor level. I have water lines that need draining before winter and it goes onto the floor and it pools up nowhere near a "clean out". If it's only a "clean out " why is it sloped downward? I guess that explains why its at a point the water doesn't go to. Not a drain. Grr. Also my water intrusion shot right past the bright wall and created a pond nowhere near a "clean out " coincidentally the area the water pulls up at is where the drain used to be before they removed it. Also, during the recent heavy rain for days, if you look in the inspection, clean out port, there is no water flowing. It does not follow the drain tile. It's beneath it. Their solution to water pond in the low area was to build a dam to prevent

They were all very friendly, polite and nice to deal with! starting with Robin that made the…read moreappointment, Brad that came to talk about the repair, the two guys ( sorry I forgot their names) that did the work ! Brad explained what they would do in detail, he did not try to push for more work than we needed like one other well advertised company did! The price was 25% lower too and they installed a tee so if needed in the future I could clean out the drain tiles because I have an iron problem called orcher bacteria. They even told me about a product called "orcher blocker " to help with the problem! The other guy saw the problem but wanted to replace all my drain tiles for tens of thousands of $$$ ! The repair guys put down plastic along the complete path through my hose , on the rugged stairs and across the basement to protect the brand new floor I am installing to the work site! They were efficient, quick , explained what and why they did it, they told me about the "orcher blocker" to help with the iron that has plugged my tiles , sump well and burned out plenty of pumps that I have agonized with for 35 years!! That I can't thank them enough for !!! So ABSOLUTELY recommend them and thank them all !!!!

We had 5 cracks in our basement fixed by Young Waterproofing. We are very very pleased with them…read more The estimator was the most honest and forth coming out of all the companies we had here doing estimates (3 total) they gave us all our options without just jumping to the highest price point like other companies did. It took a little while To get scheduled and then it took a few months to wait for the appointment. When the day of the appoint finally came, the workers were professional, reliable, and hard working. They put down floor covering to make sure they were not tracking in anything while going I and out of the basement. They were clear with what they needed from us and communicated when they were leaving for lunch, for the day, etc. none of our cracks leak at all! It's been about 2 months since they were here and we are really pleased.

We had to have a Chimney rebuild done and chose Miller Masonry. Ken and Zach did a fantastic job…read moreand I feel like we have the best chimney in the area now. The guys were very professional and polite and did excellent work. They used scaffolding to access our roof (2 story) and were very safe and secure in their work. Hard working guys and I am very impressed in their craftsmenship. I would highly recommend Miller Masonry to anyone that asks.

How do I start this without saying integrity! I've had issues with my basement walls do to lower…read moreelevation. I thought a sump pump would fix my problem. During heavy rains I noticed that even my walls were cracking and water was dripping through. that's where the water was coming from. I had no idea that my foundation has these issues. I called Utech and I was greeted by the most handsome man with a firm handshake i value that in a man. They fixed my entire basement and never had had a problem since. God Bless. Life saver.

Very professional service, estimate was accurate and job completion was on point. Cleaned up the…read moredebris and basement has never looked better !! No leaks!!

For us it's been hard to find a company to do business with that is professional, thorough,…read moredependable, reasonably priced, friendly,etc. Locktight Waterproofing is ALL of these things, and more! The owner sat down with us and explained everything so we knew exactly what we were getting and how the job would be done. And the price was very comparable to other companies. The crew showed up everyday at the time they said they would be there. They were so friendly and patient. They kept everything very clean as they went along. The foreman kept us informed as the job progressed and answered all our questions. They did a wonderful job and I highly recommend this company if you value a company that has good employees and leaves you with a good quality product/service with no hassles.

They came to my North Buffalo home twice to give estimates. After the first I needed some time to…read moreget some financing in order. They returned, gave me the same presentation, and I signed the contract. At this point I gave them the first of three payments. They came to do the work and then proceeded to tell me that the exterior work they promised would not be done because of the driveways on either side of the house. Mind you, they were here TWICE to see the property. I told them I certainly expect a discount on the $14,500 bill. They said it was completely their mistake and that they did not look close enough when they came for the estimate. They said they would forgo the last payment of $4860 but would not refund me the additional $2,500 for only doing half the work. Utech Waterproofing said the work should have only costed $7816. I will likely end up in court with Locktight if I don't get a refund. All they want is you to sign a contract and get your money. Will keep you posted...