Honestly had a really good experience trading in our car and leasing a new one today…read more Unfortunately, we were there for a pretty long time because all the processing took a while. (Not sure if that's standard or not, but that's the reason I knocked my rating down a star because by the end I was pretty antsy to leave.) But overall, the employees were all very friendly and Adonis was extremely helpful and answered all of our questions (we had a lot). He definitely helped us find the best option for our situation. It seems the new management has done this place well because we definitely did not have a bad experience. We felt very taken care of after a really bad experience with our first car elsewhere.

Bronx Honda vs Honda in the Bronx Wtf does that mean or…read moreshould it mean to the people of the Bronx. I know what it means to me. Not a damn thing because it's still the Honda dealership in the Bronx. People who live in the Bronx is committed to this borough. They believe if you live in the Bronx you should buy in the Bronx. They believe that people should earn a livelihood in the Bronx so they support businesses by spending their hard earned money in stores in the Bronx. They want a prosperous community. Which helps to explain why I bought a car in the Bronx. I bought a Honda two years ago and everything went smoothly. The salesman was cool. He wasn't that stereotypical used car salesman so me and my baby daddy left the dealership feeling good. We felt good because we contributed to the economy of the Bronx and we felt that way until recently. My son's father went to Honda to set up a time to get the second oil change promised when we purchased our car. Two oil change guaranteed in a sign agreement with Bronx Honda when the car was purchased. Well when my children's father went for the second oil change "Honda in the Bronx" tried to renege on the agreement because Bronx Honda doesn't exist anymore. We bought the car when it was Bronx Honda. The Honda dealership in the Bronx is at the same location E. Tremont Avenue is now Honda in the Bronx. As a Harlemite but with roots in the Bronx I'm like really? I'm looking at the manager and I'm wondering if he thinks I'm a fool and that I will accept the change of name of the Honda dealership in the Bronx as a reason to not honor the contract made in good faith. The oil change is not the only contract they tried to renege on. We bought a service contract for $2500 and the manager said no to that too. A lot could be said about this less than savory experience we had but I'll say this we got the oil change but the service contract I'm waiting to speak to a representative at Honda headquarters. In summary I will not buy another car from Honda and as far as the name change: Bronx Honda bs Honda in the Bronx, and panties changed but the pussy still stinks.

Thomas made what could have been a stressful new car-leasing process feel effortless from start to…read morefinish. He went above and beyond to help us find the exact Calligraphy model we wanted in a very specific color combination, and somehow even made sure everything was completed in time for our big trip. He came highly recommended by a family friend, and he still managed to surpass all of our expectations. Not only was he incredibly professional, responsive, and patient throughout the entire process, but he also secured us a better deal than we ever expected. It's rare to find someone who genuinely cares about their customers the way Thomas does. If you're looking for someone trustworthy, dedicated, and willing to go the extra mile, Thomas is absolutely the person to see. We couldn't be happier with our experience! Thank you again, Thomas & Motive Auto for making this such an exciting and memorable experience for our family. We truly appreciate everything you did for us and will be recommending you to everyone we know!

After seeing all these positive reviews, I decided to contact them. I emailed them about my…read moreinterest in a leasing a 2024 Mazda cx 90 on 9/9. No response. Went to a different leasing company that also have 4.9 reviews on google like this company, and got a response within minutes of inquiry. I am sure they are a great company based on reviews though once you get the ball rolling with them.

Came in here inquiring about their highlander, spoke to the BDC manager and she was very…read moreknowledgeable and she mAde sure that I got all my questions answered correctly. It was a very informative conversation. She told me lease options and gave me the best way to go about on acquiring the vehicle. This place Was a no pressure zone which I appreciate because after my conversation with the manager. I told her that I will let my wife know about the numbers and will need to get back to her. she was very understanding and pleasant. Will be speaking to my wife about the car that I looked at and will definitely come here when we are ready to move forward!!

FRAUDULENT DEALER! They commit fraud and lie constantly…read more They lie about dealer fees and then when you come in person they tell you they have fees and have no idea what you're saying. Under the Federal Trade Commission this is illegal and they should soon be closing down. The receptionist who always answers the phone insisted that there are NO fees only tax and document fee. She is lying and the whole operation is a fraud.

City World Hyundai was my final stop on my car search, and I'm glad I ended up here. I was…read moreimpressed by the attentive and friendly customer service. Leslie helped me throughout the process--she was patient, thoughtful, and genuinely interested in understanding my needs. She and her team found several options within my budget, and after spending some time weighing my choices, I found the right car. While the process itself took a few hours (which is typical when buying a car), the team made it as smooth as possible. Since I couldn't take my car home the same day, one of the employees drove me home, and they delivered my car to me the next day. The entire experience was seamless and exceeded my expectations. I truly appreciated the outstanding service at City World Hyundai.

DO NOT GO TO THIS DEALERSHIP…read more Admittedly I was young and that's most likely why they took advantage of me. In September 2017, I returned my car to this dealership (with plates on - I know NOW that this was an error but I wasn't aware then) after my insurance payment nearly quadrupled and my car note was unaffordable. They texted and called me relentlessly to come back and take the car. They admitted they had the car in their possession and proceeded to drive it around NYC and Westchester, accumulating over $1200 in parking tickets and $700+ in ezpass violations. I had to find out from ticket notices mailed to me about tickets/violations almost going into judgement. I went to court twice and luckily because they sent me proof, on their letterhead or in text messages, that they had the car this whole time, I was able to get most of this vacated and dismissed. It's only coming up again EIGHT YEARS LATER because there was a 2017 ticket that fell through the cracks from New Rochelle that I'm also getting dismissed now. It's really ridiculous that the statute of limitations expired already. But I'll be taking this to the Better Business Bureau also because this operation is fraudulent and they scam you here. Please do not get a car from this dealership.

I am pleasantly greeted by the manager; Aaron after being directed from the car rental door around…read morethe building by a representative. Apond entering the sales department; which exudes an aura of calm, I was matched up with a concerned sales professional who was interested in what I was looking for in a new car. My specific need was a 3rd row that could accommodate my 3 grandson's. The SUV she thoughtfully suggested happened to be the one. Other features also stood out. I have this thing about lifting the hood to observe and listen to the engine running. Apond looking at the next vehicle with a 3rd row, before I entered the driver seat, Rose put the hood was up for my visual and hearing the motor run inspection. For me along with no pressure sales, I appreciated Rose's concern for me ;the client to be pleased with the process. A pleasant car buying experience was the result of me being blessed with Rose's expertise and genuine concern for providing the client with positive outcome in the sale. Great job!

Peter, Connor, Brian and the whole team are amazing!!!! Peter is a Angel. My life took a great kick…read morein the Ass last year and Peter was with me all the way! They are all very Professional and Human.

I had a very good experience purchasing my car at Shah jee motors. This location may be smaller…read morethan most however the customer service is definitely what makes them stand out most in my opinion. Not like other dealerships where there's 50 employees running around and they're rushing you into making a bad decision and making up lies and false information to make you spend more. At Shah Jee Motors I was greeted and not rushed and helped every step of the way leading to the purchase of my new car. They kept their word and I left not feeling taken advantage of and that's very important for a hard working person like myself whom only has one day off of work per week. My time is valuable and they were very informative and made the process easier than most. So if you're looking for good customer service and comfort with good priced vehicles. Shah Jee Motors is the place to go! -EP-

Great people helped me a lot Got a 2021 Honda CR V they helped me through the whole process thank…read moreyou shah jee

My experience with Middletown, NY Honda began almost two years ago when I DESPERATELY needed a…read morevehicle. Having not been in the market for a car for over 15 years, I was overwhelmed with the prospect! Needless to say, from Osei in sales to Mike in finance and the AMAZING Service Crew, Anthony and Emily--to name a few--this dealership made having to purchase a vehicle PAINLESS!! More recently, they were able to help (in yet another desperate situation) get my 'first time buyer' son into an affordable and reliable Honda!! I cannot thank Osei, Mike, Hayden and all the others enough for their expeditious and accommodating service!! Even still, when I go in for scheduled maintenance, Anthony, Emily and the whole crew get me in and out quickly and always try to find any discounts that apply to my service. I have two more sons coming up the ranks, they already KNOW where they intend on making their milestone purchase--and I couldn't be happier!! Thank You Middletown Honda, for making me believe that Customer Service is NOT dead!! THANK YOU!!! (Cookies are on the way;) Respectfully, D. Maldonado and family

I've never experienced a business try to make me out to be a fool so much in my life. This Honda…read moredealership I'm sure is trying to run a scam on folks who may not be as aware of vehicular matters as others. I brought my 2018 Honda CR-V to them in February for a recall involving the fuel pump and seat belt latches, but they didn't have the seat belt latches at the time. While it was there, they called to tell me there was also a warranty on the AC compressor shaft seal. Fine, they took care of that as well. When I went to pick up my car the next day, all was fine until I looked at the breakdown of what needs to be replaced according to the dealership. They said my tires tread were under 3/32nds of an inch, and needed to be replaced. I had just replaced the tires in January, and I told them this. Not much of a response from them about that. The breakdown also said I needed almost all of my oils changed (trans, rear diff, etc) of course at quite the premium. Jump to April, they call to tell me they have the seat belt latches, so I brought my car in for that. This is when it goes downhill. I told them my AC wasn't working, and it was working before I had the car in their shop in February. Turns out there was a wire broken on the pressure switch sensor. I asked them to send a picture. When they did, it looked in the picture like the wire had been cut, not "broken". They told me they would'nt need any parts to fix it, but it was going to cost about $580 to fix it. I fixed it myself in about 15 mins at home, after waiting for the new pressure switch connector in the mail. Costed me $15 and 15 mins of work. I don't understand how 15 mins of work amounts to $580. I also found a bracket that connects the AC Compressor to the engine missing the single bolt to the engine. When they gave me the breakdown of what my car needed this time, a lot of things they said I needed in February were not needed this time in April, despite not having been done. They also said my tires tread were all at 7/32nds of an inch. I've never heard of rubber "growing" back. They did replace the seatbelt latches, but when I got in my car I found that the plastic pieces that cover the mounting hardware for the latches were on the floor at my feet. This isn't the biggest deal, but very unprofessional, as is the bracket bolt missing. Overall, I figure they could try to pull a fast one on me, possibly cutting my wire for an expensive quick fix, as well as the tires that were brand new. A job that would've been in the range of 1500 for maybe an hour of work. Sounds convenient to make a fast buck for a little work. I wouldn't recommend this Honda dealership to my enemy. If I could give it zero stars I would. This may not happen to everyone, but I'm sure it's not just me they tried to scam.

Was so pleased with the service and professionalism of the staff at Fordham Toyota! Jose was…read moreexceptional, and had me on the road with a brand new truck in no time. I highly recommend them if you're looking to lease or buy. Thanks Jose!

The people there are so kind so it's unfortunate I have to write this but please steer clear from…read morecoming here. There's approximately 20 cars total on the lot and they're all over $20k. I test drove a 2022 Toyota Corolla SE with over 80k miles on it $23,175, the second I stepped inside... the smell of cigarettes filled my lungs. My girlfriend is very straightforward and immediately told our salesman "it smells like shit in here" he stepped inside and his face immediately turned red. He laughed it off and said that they would 100% get rid of the smell for me but... why wouldn't they have already gotten rid of it??? Before allowing people to test drive it? Seems like a permanent problem. I fear they thought they had gotten rid of it but the heat of the summer brings it back ten fold. Decided to go to Rivera Toyota in Mt.Kisco and got a 2022 Kia Sportage LX 67,000 miles and only $17k! Fordham Toyota seems a bit scammy...

After much debate, we realized it was time to suck it up and just get a car. Knowing we didn't want…read moreto commit to owning one, we decided to lease. I haven't had a car though since 2005.. so I didn't even know where to start. A quick online and Yelp search and I found this place.... and seriously, EASIEST experience ever! True story - I spoke to Mike on a Monday morning. Told him what we were looking for, he made some recommendations, we did some research and emailed him what car we decided on Tues morning. We called some car insurance companies for quotes, and Mike got us the paperwork for that car on the same day. A little back and forth with the paperwork, and our car was delivered to our door Wed afternoon. Like that was it - spoke to Mike on Monday morning, sent him a thank you email by Wed afternoon. He was professional, helpful, responsive, and just made the whole thing a breeze! It really was unbelievable. Everyone should do their job like this!

Just got my brand new Mazda CX5 from Inga @ Best Buy Leasing. She is the most helpful,…read moreknowledgeable and patient person i know. She was patient with my craziness of choosing a car, gave great advice and was quick on getting me exactly what i asked for. She even got me the best price and the car was there withing 48 hrs. Thanks again a million times