It's about everything. I was there 2-3 times and all of those times was a bad experience. The staff is rude all the time, orders messed up all the time. I'm an understandable person and I thought that it's all because of rush and because of high number of customers, but no, either it's a lot of people or not, it's bad. Today I've got enough of their attitude. There is a guy, who's taking orders and even if I double checking the order, anyway it would be wrong. I ordered rebel with watermelon and banana flavor, blue ras boba and I've got another rebel for my sister, which is watermelon, blue raspberry flavors and blue raspberry boba. I've got the banana rebel+ boba and another rebel with blue ras and watermelon, no boba. I kindly asked them to add missing boba, they told me, that I didn't order that, haha(and they begun sarcastically saying to each other that "everybody has a bad day"). I said that guy who takes orders always messing with my orders and they've got offended. I told them, that they didn't add watermelon flavor to another rebel. Another girl came to the window and started making a scene out of it. She told that she personally added watermelon flavor. That was funny, because my drink was fully yellow and with no watermelon flavor.(originally, when Dutch bros doing it right, it supposed to have beautiful gradient of yellow and blue-greenish colors). I showed her the drink that it fully yellow and I told her, that it doesn't have a watermelon flavor at all, but of course, she didn't agree and started talking over me. Then she said, that "Do you want me to redo your order, or what". I was polite all the conversation and after her proposition about redoing my drink, I just said bye and drive away and I'll never come back to their location. (even though I told her at very beginning, that I'm telling them about messed orders not redo it, but to make some action to be better and double check the order with that guy). Below you'll see my drink with only banana flavor(there is blueish color just because of boba) read more

Dutch Bros Coffee - Large Rebel - Coffee & Tea Near Me - Gresham, Oregon

Always fun and easy to find a Dutch Bro, especially late at night. They have cute pup cups! Good service as always.

Not sure why there are so many negative reviews. Been here twice now, both in the drive-through line and walk-up. Can't complain so far.

Dutch Bros on 174th and Division is the best!! Nicole is ALWAYS friendly, and Cam makes a great latte`!!! They are fast, courteous, and the coffee is yummy. ~Sue read more

They take forever, they don't start making the drinks till your at the window, they had a wasps flying all around inside, they seem annoyed and THEY FORGOT MY WHIP CREAM, better luck going to the one on Kane. read more

My drinks are not made consistently the same. At times they blow me away with how good they are, but not lately. read more

Dutch Bros Coffee - Coffee & Tea Near Me - Gresham, Oregon

They really need to figure out there line situation. I ordered my drink & I asked the lady which car I would be behind & so I tried getting behind the car she told me to & a lady next to me rolled down her window & started cussing at me saying that she ordered before me even though my car was in line way before hers was...as a girl in her 20's, it's not fun having a 40 year old women cuss at you. That lady is lucky she didn't get what was coming for her because if she was talking to the wrong person like that she would have been screwed that's for sure..also when I got to the window & tried to tell the lady who was working, she basically was ignoring what I was trying to tell her just happened & then handed me my drink & said "have a good day". Used to love this location, but it's gone EXTREMELY down hill.. read more

This location of Dutch Bros has cheerful staff that make my day even better. Their oat milk latte is my favorite. It's rich, creamy and delicious. The morning coffee rush starts around 8am, so I'd suggest getting there early!!! I will give them a 5 star review once they offer mobile ordering. read more

Coffee 3 star, service and convenience 5 stars.. Not a huge drive through coffee person, but if we are ever in that situation. You know that's where ill go. Today is no exception... the purpose of our trip... Halloween sticker! If sugar is your thing this is your place, usually I try to avoid that, but while here we go full blended sugar coma goodness... I am not sure where they find their employees, but they're always so upbeat and attractive. Seems like a sceen from a 90s high school health class. Someone with ripped jeans and a flannel sitting on the windowsill, backward had chatting you up, while another employee helps you.. sometimes I'm not sure if they even work there hahah... gotta love the vibe. read more

I'm a big fan of Dutch Bros, but not this location!! Serious attitude, and not the good/fun type. Sorry to be a bother!! I'll get my coffee elsewhere!!! read more

Another great Dutch Bros experience. I'm a DB girl... I guess it's in my blood or at least on my waistline! Lol The service is excellent as always. Another prime example of DB bidding the RIGHT people with fantastic personalities! It must be in the Dutch Bros water. There's just something about being around people that are happy and upbeat... First time visit today (I'm new to Gresham and only visited the Kane location thusfar)... they made a big deal of it ha ha it was cute! Got my mom her normal double chocolate hot coffee... which she chugged quickly so it must be ok at the least and awesome in reality. Got myself a large light iced sugar free extra sweet 5 shot white chocolate kicker... yep you read that right. I'm that girl!!! They made it great...lol I'm still enjoying it! You haven't visited this location? Visit it... read more

Dutch Bros Coffee - Yummmmm... large light ice, sugar free, extra sweet, 5 shot, white chocolate kicker!!! I'm that girl!!! - Coffee & Tea Near Me - Gresham, Oregon

This isn't the first time any of this has happened.... I don't really get that great of a service here, but I was waiting in the drive through and I was the last one in line and the person taking orders saw that the person in the other lane literally wasn't even at a stop for pulling up at the end and they went straight to here. They almost always mess up my order that I get every single time so I'd rather go spend my money else where or even at another location. I'm just going to go to black rock from now on. read more

The drinks I get are always made wrong and the music is so loud at this location. I can't even hear the barista talk. Usually a fan of Dutch but this location is a no. read more

Absolutely terrible wait times, which proves their motto of fast and efficient service irrelevant. However the drinks aren't too bad.

Mess Up are whole order and gave a kid and size medium. Also horrible service not the nices.

The very best in town! I won't get my coffee anywhere else! Dutch bros is the real deal.

This Dutch Bros location is always popping! Our girls love coming here for their blended drinks and teas. I will admit they do have some great flavors to choose from on their blended drinks and smoothies. This is one of the drive through only Dutch Bros. Located right off of Eastman Parkway and Burnside and in the same lot as Red Lobster. There are two lanes on both sides of the building that has a drive through window. The workers here are very nice and friendly. We never have a problem with waiting and generally always get our drinks very fast. The prices are a bit cheaper than Starbucks which is nice. They also do a stamp card where after 10 drinks you get one free. We love the fast, friendly service and the baristas that work here have a great attitude. read more

I usually never write reviews, but the experience I had here was absolutely terrible. I came to this location because I had gotten a drink at another location that made it all wrong and tasted weird. After placing my redo order and driving up to the window, literally everyone working inside flocked to the other side because their coworker was visiting. Instead of having some fun conversation while waiting for my drink as is the Dutch Bros custom I had a view of everyone's back. But that wasn't the worst part! A few minutes later I was handed my drink (2 shots over ice with vanilla/coconut flavor and topped off with coconut milk, pretty simple) I took a sip and almost spit it out! I have never in my life tastes something so tasteless while being extremely bitter and burnt. I asked them to make it right and the girl proceeded to say that they did and there were people behind me that they needed to get to. I was treated like an irritated customer that needed to be gotten rid of when I was nice and not even originally upset about my drink being messed up. Very disappointing. read more

Nooooo STOP.... this location will fuck up your order!!!!! I read a few reviews on this location before arriving ( they were not good). My gut said no but I didn't have time to seek out another location unfortunately. Ordered my 2 Bananna Bread Lattes and tipped them‍‍‍. Picked up my order and drove off to find out my 2 lattes tasted like Watered Down Oat milk with a very Slight hint of Banana. I was pissed and didn't have time to turn around and return the drinks. read more

the slowest dutch bros. there was a line of 12 cars and no employee out with an ipad taking orders. the employees are just chatting in the booth. read more

Never happy when I come here, tonight was the last straw. It was pouring rain and I wanted a coffee for tomorrow morning, had to go tonight since husband takes car to work in the a.m. No one was in line so we drive up, rain starts pouring in our window, the girl hardly comes within the doorway. She takes her time asking us what we would like, I have to repeat every detail of the order 2x. Medium iced golden eagle "what was it?" Iced golden eagle. "Golden eagle?" Yes " I start to continue my order and she interrupts me "iced or hot?" Iced. "What size?" ....medium. Then I ask for separate cup for ice. "What?" Separate cup for ice. "What" separate. Cup. For. Ice. Keep in mind rain is pouring inside my car as I'm trying to get this ordered. She had a rain coat on and wouldn't get anywhere near leaning outside doorway. I wanted to also order a blended drink but she went back inside (with what seemed like 6 other employees chatting away.. like seriously talk talk talk talk. ) She started laughing and talking to them in the side not even acknowledging us .... again.... with rain pouring inside the car. Then she says "Oh, we ran out of vanilla. Yeahhhhh. We are waiting on the order to come in so all we have is sugar free" Seriously chick.... couldn't have said that at the beginning? "Oh hey, just to let you know, we are out of vanilla " nope... Just let us deal with her crap service skills getting wet for nothing. We ended up leaving and going to the trusty Stark location. My husband was NOT happy and needless to say.... I was a lot less thrilled than he. Will never come back. read more

Amazing customer service! Always super friendly and considerate of the type of day you're having. Love to stop by and see all of the lovely staff and get the best drinks I've gotten from Dutch bros hands down! A+ service and would definitely recommend read more

The barista working the drive up was chatting it up with her buddies and then came to my window and told me I was cutting the line. How the heck does that work if your friend was chatting it up with u far away from the line they should have been waiting in the que so irritating. I avoid this location at all cost I'm sure the owner would love to know their employees do when they're not around. update: I was asked to email their social media team and nothing. This is a joke of company. Like who runs the place? read more

Dutch bros is awesome but this location has the worst wait times the staff spend more time screwing around then making the drinks but other than that the drinks as usual are great! read more

Since moving out to the Greater Portland area, this has been my first experience with a Dutch Bros Coffee. When we pulled up there were two cars in front of us and the girl taking orders seemed to just be talking to the first car. At first, I thought they just had a large order, that is until I saw the girl hand the driver two coffees. So, admittedly my first impression of Dutch Bros was off to a pretty bad start. The wait time here absolutely sucks. Like I said earlier, it doesn't help when one of the girls in the booth decides to chat up the front car in line. I got a White Zombie which was extremely sweet, but there was no way I could possibly finish a Medium. If you've never been to a Dutch Bros, you'll be surprised to find out their Medium freezes are at about the halfway point between a Starbucks Grande and Vente. The coffee itself was pretty good and I honestly enjoyed it more than Starbucks, but with a lot of other DBC locations around I'd much rather swing by another location than putting up with the long wait time at this booth location. read more

first we waited in line for over five plus minutes before a person even popped out of the little stand.. then i noticed my nitro cold brew didn't even have the soft top on it when i had driven out of line. i was already running behind and then had to turn back around and get in line again to wait even longer. i was told people are training and as a trainer myself at my own job you would think the people training in this building would train their people properly. especially if people are paying almost 6$ for a cup of coffee. i won't even come back to this dutch bros stand again. my usual spot always gets the order right and they get the line moving quickly. and after drinking the replacement, it's bitter and doesn't taste like the drink i have been getting at my normal stand. this is just an overall bad look for your brand to have employees not make your drinks by recipe every time. read more

Dutch Bros Coffee - white chocolate lavender Cold Brew - Coffee & Tea Near Me - Gresham, Oregon

At 328 NW Burnside Rd Gresham Or 97030 I came in to get a tea drink . This location needs to Practice more health code safety for the customers it very sad and disgusting to watch in your car , a young lady at the window while waiting on drinks she scratching her self in parts that I should even see , I don't like that she runs her long hair there her hands with her bar hands and wiping her eye and nose while grasping my drink with out watching her hands . This sad all in 15 minutes before getting my drink ! Am not afraid of COVID-19 I am disgusted and appalled that this Dutch Bro's allows Such F rating standards on cleanliness when there a world epidemic going on and I still get funky hands from Employee when they make or give the drinks to me . Shame on the GM for allowing this to happen at the Dutch bro's . ? What dose mask have to do with the CDC when you have Funcky hands serving you ? You never know what you going to get when Dutch Bro's Employee's serving you , I would make it all mandatory that all lady and Young ladies with long or medium hair were hair nets and hats , so they don't get to rub there hands through there hair , so customers don't have see , Hope that there hairs is not going in there drinks because they run there funky hands through their hair over the drinks. Am seriously disgusted of what I saw today ! read more

Super unfriendly staff! Very short with the customers, they do not promote this company good at all. "No Comparison to the Sandy, Oregon Dutch" the drinks that they make do not taste well at all and when you tell them they act like it's an inconvenience to them. Very unprofessional and NEED TO STEP UP THEIR CUSTOMER SERVICE! read more

This is the worlds slowest Dutch Bros. There is always a line, and the employees chat endlessly, completely oblivious.

I love how close it is and usually they are good. But don't get a Dutch soda here cause it's a complete scam. I got two Dutch bros sodas with no ice. They told me it's 1.50$ extra each because In order to top it off they need to use and extra can. That is fair enough but when I get my drink I relized my boyfriends was to the top and mine was an inch or two lower. Later he said he saw them use one can for the two of ours. Im astonished that they charge extra just to not even give us what we didn't ask to buy. They weren't even fizzy. Sticking with my usual order from now on. read more

The only reason I don't give this location a 5 star is that it can be VERY slow to get through the line. I'm never sure why, because as soon as I get up there I order my coffee, get it quickly, and move on with my day. However, this is closest to home and on my way to work, so I still go here on a regular basis. The baristas are awesome and the drinks are delicious for a good price. Plus they do awesome deals like free drinks on Mother's Day, and $1 drink days. Who can ask for anything else? read more

Dutch Bros Coffee - Coffee & Tea Near Me - Gresham, Oregon

Half the time I go to this Dutch the wait is at least 15 minutes however I love the taste of Dutch that I do not mind the wait, Dutch clearly does their best to help that wait with two different lines at this location. The people in the window are always very friendly and talkative which I enjoy. I love the service and the quality of this Dutch overall. I only gave this four stars because of the really long waits sometimes. Definitely would recommend! read more

I spend at least $210 per month here. That's how consistent they are with their coffee. Better services than any other place. They accidentally charged me for 2 extra coffees today. So I emailed the main website and less than an hour got a response that the owner of that location will contact me soon. About 4-5 hours later got an email and refund right away for the over charge. Starbucks does not even compare. read more

Employee:Bri around 1:15pm 2/25/2018 328 NW Burnside Rd Gresham, OR 97030 I had the worst customer service ever received at a Dutch bros stand. Today Bri (1:15ish 2/25/2018) at the window didn't seem that she wanted to be at work. She took my order and I added a last drink at the end and she just looked at me. I gave her my card and stamp card. I ordered four drinks total. She only stamped two and I asked another barista if it has changed and she said no. She was kind and stamped two more for me. When I was handed my drinks by Bri I told her that one drink was wrong that I ordered a mini drink. She looked at me she was frustrated. I asked her if I can have a mini cup since my son won't drink a Med smoothie. She handed it and dropped the top on the ground. I asked for another top and didn't want to go out of her way for me. When I received everything I had asked for I asked her for her name. She said Bri and then said she can refund me the med smoothie. She could have corrected the problem and resolved the issue before I asked for her name. I'm not complaining to get anything free. I go to your stand all the time to order gift cards for my youth group weekly for prizes. I believe Bri needs to have training to correct her behavior or maybe she is in the wrong job. I love how Dutch bros welcome me and cares about me. Bri didn't show that. She was not committed to providing the best experience. Bri didn't positively interact with with me. She didn't genuinely care about me as a customer and she didn't do her best to find solutions to the problem that came up. Bri has to go to work believing the mission statement. Going to work knowing that she choose the right job that fits her. She failed the mission statement. I just want to notify you as a way of improving your customer service to better serve your customers. read more

Very cute coffee shop. Came here because we saw the company on under cover boss. The people there are very friendly and hip. My girl loved the ice coffee they served her. I don't know if we are coming back here but the owner of the company did a good job in selecting the type of atmosphere that should be served in a hip kinda coffee shop. read more

Every time I'm in my home state I stay loaded up on DB's reasonably priced coffee drinks to combat grey skies. Are there more schmancy 'artisan' and better coffee to be had in P'land? I mean, dur...yes. However, my non-profit salary appreciates the good quality, large selection, ability to customize with a smile and friendly service. I've never had a big issue with attitude like some other joints. The main drawback if for sure the longish lines, but I feel they bust them out as fast as they can. I mean its a rainy day and hot, decent well-priced coffee - sorry its busy prima donnas! I also think sometimes their 'flavorings' could be more well, flavorful - but thats remedied by an extra pump or so. Solid coffee. read more

Love this location - but can be a bit hard to get in/out of. Dutch Bros is one of my favorite coffees; I love that their mochas are made with chocolate milk. So damn good. Always friendly staff, much cheaper than Starbucks, yum yum yum!! Get a punch card!! read more

We will NOT be returning to Dutch Bros. We have been loyal customers since the beginning and unfortunately Dutch Bros has gone completely downhill. This is by far the trashiest Dutch Bros we've ever been to. We have been to other locations where people were classy, nice and decent at making coffee. This location has caused us to no longer be supportive of this business. There are extremely trashy ladies working at this location. They look like they just rolled out of bed, act hungover or drunk and don't know how to make a decent drink. One in particular girl has long greasy hair. And the whole time we were afraid it would get in our coffee. Theres another heavier set brunette who wears yoga pants too tight for her body and it's extremely unappealing. The clothing/hungover look wouldn't be so offensive if it weren't for their unprofessional attitudes. On several occasions some of the girls will hide in the back and talk poorly about the customers. Many of them have bratty attitudes. It's honestly so sad that Dutch Bros has gone this downhill. I used to rep the Dutch Bros sticker on my car. Extremely disappointed in the employees you hired for this location, Dutch Bros. read more

Rebels are good, coffee is good sometimes they burn your shots :( but usually don't. Try Them out! I'm sure you'll find a regular favorite, morning crew/around 12-3 are great night time crew I'm guessing are the newbies.. read more

The girls that work morning shifts are extremely rude. Not the super friendly out going staff u expect from Dutch. And I'm very disappointed will not be returning to this location. read more