Dutch Oil & Dutch Propane, LLc of East Haddam and Moodus, Ct Dutch Oil has great reviews and I learned they are growing! After having them mow.our lawn for approximately 6 years..we just had a very bad experience with them. One guy came to mow (usually they send 2) he mowed half of it (took at least 10 breaks that we counted in a 3 hour period) and left (not completing the job). BTW he worked extremely slow, it looked deliberate as this never happened before. I called the office and spoke with the lawn MGR after he left my property, while the job was still incomplete. I figured out this deceptive business tactic used by them after speaking to the "lawn Mgr". She basically refused to have the mower come back and finish the job tomorrow-- they didnt have time for us she said and that they had other properties to work on. They also jacked up the price from $175./ last season (2024) to $325./ for this season ( that is an 85.71% increase! ). In a previous conversation i had with "The Lawn MGR" mentioned there would be an increase and I said "I understand and agreed to the increase". And they still had the mower come to my property and behave this way. She said she would have a "field mgr. come and evaluate the property. They had plans to increase the price more. At this point I was finished with Dutch and their deceptive business tactics and fired them. The Lawn Mgr would not give me the owners name (Bruce Dutch) so i could have a conversation with him regarding this matter. Service both on the office end and mowing end has drastically diminished. I feel terrible that our once reliable good neighbor and lawn carer has resorted to this manipulative business tactic. We will no longer recommend this company for lawn, oil, propane or their customer service! You lost a good customer and your GOOD name!!!!! BTW folks there are other great companies in our immediate area that offer great prices and their services have not diminished!!!!! Ive already hired someone in less than 5 hours!!! Sheila A. read more

We have used Dutch Oil for our heating oil for over 16 years and our propane for about 10. The service has always been excellent.

I have used Dutch oil for years, from prepaid plans to there service contracts, and now new furnace. Could not be happier with the new furnace and there prompt and great service over the years. Great Job! Guy French read more

Dutch Oil has been providing service to us since 2013. They are very reliable and responsive. Their service agreement has been the best investment we make every year. They have a great customer service and we recommend them to anyone. read more

I hired Dutch Oil in Moodus to install a propane line for my stove. The installation guys from start to finish were professional and really good guys. I asked that they switch the nozzles on the stove to propane and I was all set to cook in no time.. They took care of the building permit, inspection and filling the tank. Yearly rental of tank is really worth it. I would highly recommend these guys for future service...Anna Daigle read more

Great Service all around and what a wonderful family and team!! Their Propane piping is top notch, the cleanings they do for boilers/furnaces are so very thorough and you always get someone pleasant on the phone and in your house! The best oil, propane and HVAC company around. A great one stop shop for your home!! read more

Dutch Oil is an incredible community oriented company with prompt service and reliable delivery! My house is on the top of a steep hill with a gravel driveway and I was worried that it would be difficult to provide oil for me especially during the winter time. Dutch Oil has far exceeded my expectations and have made sure that I have never come close to running out of oil. I also paid to have my ducts cleaned through them and thought the cost was very reasonable compared to other services (I recently purchased a Groupon from another company thinking it would be cheaper to get my ducts cleaned that way but after all the additional fees for additional vents etc were added Dutch's services ended up being MUCH more reasonable- never using another service besides Dutch in the future.) In addition, I feel blessed that Dutch Oil is so dedicated to our community, consistently stepping up to provide funds, tent and table rentals and more to our community groups. read more

We could not be more pleased with the service we have received concerning the installation of our whole house generator. The professionalism was outstanding and the courtesy of the workman was as good as I have ever experienced. I would gladly recommend Dutch Oil for any of your heating or propane needs. read more

f you call for AC service, they will tell you that you are NOT important and that they have regular customers, even after they have scheduled an appointment and had us waiting at home. I had to make 5 calls in an hour and beg now that we had left work to be at home. It was their last ditch effort to make us sign up for oil, if not they would not come over for the scheduled AC service. This is despite us buying our new AC and installation from them. read more

Dutch Oil installed a mini split system in our home. They were prompt and did a very nice job. They are friendly and they also service heating systems. So we are switching our heating oil and propane gas service to Dutch Oil. read more

I've had several bad experiences with this company over the years. My first experience involved a "Sunday" emergency call when our boiler began belching acrid, black smoke throughout our basement. When the service technician (owner's son to find out) arrived he was extremely rude and unprofessional. He was clearly bothered to have his Sunday afternoon interrupted. We also noticed the woman answering calls for oil delivery requests was always snark and rude. If it wasn't her who answered it was a young sounding girl who was just as bad if not worse. The tipping point for me was when we requested service for typical clanking sounds in the baseboards when the heat came on. I arranged for a service visit only to come home that day and find numerous parts on the boiler replaced without one call being made to me authorizing repairs. This resulted in a huge, astronomical bill but I took it as it was needed to correct the issues. A simple call prior would've been the professional thing to do. To make matters worse we began to hear gurgling, swishing sounds in the pipes/walls a few days later. I again called for emergency service (after hours) only to find the previous technician had never turn back on the water supply to the boiler. Gets worse... Dutch actually had the audacity to send out another bill for this emergency visit (at on call emergency visit rates!) to correct the issue left by their first technicians clear carelessness a few days prior. I of course told Dutch I would not pay this. I wish I can tell you that was the end of the story but when we called for oil delivery a few months later that nasty, Snark woman refused delivery until we paid this emergency service visit as it was still "outstanding". That was it.... NEVER again. Dutch oil is far from the only oil service delivery in the area so do yourselves a favor and stay clear! read more