wow... nice reviews here.. but mine won't be so nice... 1…read more just over one year and the pool leaked... they fixed it for free but it increased my water usage by about $300 and not a peep from them about covering that add on expense!

This is our second time using tropical pools and pavers. They are quick to schedule. Their…read moretechnicians. Do an excellent job removing stains and mildew buildup and making everything like new again.

Quality work and they come as scheduled. No worries! They've repaired when our equipment broke…read moredown.

If I could give them a zero star I would!!!! We paid $165/mo and our pool was perfect until we…read morehired Aqua Service Pool Service. Our pool became green and cloudy CONSISTENTLY. I husband got an ear infection and had to go to the dr for meds and this was a result of ALLLLL THE CHEMICALS they constantly put in our pool. Bryan, the Dir of Ops came out a few times himself and admitted to us that they put too many phosphates in our pool and it damaged our filter so they replaced it. The rept they give you ea week shows our CYA levels at '100' and it should be at 30-50 ppm!!! Because it's so high is the reason we get a lot of algae. Their report from this week also says they put in 3 chlorine tabs in our floater, and we have the box of chlorine tabs avail for their use and ours and I checked the floater the day aft they were here and it was 'empty' so no tabs were in there as they indicated on the report!!! Bryan cancelled our svc this week and blamed us for the condition of our pool water! What a joke!!!!! He said we turn off our jets 'regularly on the weekends' which is NOT true. Our svc in on Tuesdays and Bryan 'rarely' had to come to our home on a weekend!!!! So to say this is ridiculous. I told him that because we have a 'revolving door' of technicians and that they are the ones who set the timer for the jets, that when (which is rare) he is here on a weekend, if he comes early and the jets are not on is because his tech did not set the timer properly. I told him often, on any day, at 9:30 am the jets are still not on so I turn them on manually and they eventually go off on their own later in the eve and the next day I begin the same process of having to turn them on manually. Bryan also blamed our dog for being in the pool and creating the condtiion of our pool. Again, bullshit!! Our dog is a small 12 lb dog and is rarely in the pool. He goes about 4 feet in and then is directed to the stairs to exit. He only goes in the pool when my husband is in the pool. I don't go in the pool, rarely and my husband only once in a while. We were also told by our tech that there is constantly stuff floating n the air like pollen that does this to the pool. Not true. We have neighbors and their pool is perfect so the stuff in the air is not hurting their pool. Aqua, accept the blame for what you did to our pool and know that the review I am writing is one of many reviews of its kind written by others about your company.

Bought an American Whirlpool hottub from this company at their Lakeland location two years ago…read more Went with a local company, knowing we would pay more, because support was important to us. They did tell me that they were going to be discontinuing that brand but that they would still provide service. Now the hottub can't get hot (I keep it set at 104 degrees and it is stuck at 99) so I called them to see about getting it serviced. Now they no longer service these hottubs and that I need to call the company to see who can service it. They couldn't/wouldn't help me find someone to service it! Guess now that they have my money, I'm on my own. Would never go back there again. UPDATE: Closest certified American Whirlpool service center wants to charge me $471 for travel expense. I have messaged this company to ask for help since they assured me they would still service the hot tub we bought and I never heard back from them (that was over a week ago. I also called the Brandon location to see if I could get some help and all I got was "I'm sorry!". No offer to help in any way. I hope others will see this before deciding to do business with these people.

Buying a hot tube through the Racetrack Road location has been an awesome experience from sale to…read moreinstall and setup. Dave helped us choose the perfect spa and was great walking us through the extra challenges of buying a hot tub mid-pandemic. Our original hot tub became back ordered, but he was able to help us find an equivalent model at a great price and in a timely manner. We are very happy with the results and glad we went with them!

We love our new pool by Hawaiian island Pools of New Port Richey, Florida. The estimate was lower…read morethan any other company. Pool was installed on date given and filled with water that same day. It was completed in 4 weeks. Everyone that worked on our pool was professional and cleaned up everyday. We love our new pool.

We have had our Hawaiian Island Pool, hot tub and screen room for 5 years now and still love…read moreeverything about it. Lee and team were amazing during the sales and install and were available when we had questions after. We love bragging to gunite pool owners about how easy our fiberglass pool is to deal with. I throw a bag of salt in every couple of weeks, vacuum it once a week and THAT IS IT! Highly recommend!

Highly recommended. Honest, good prices and great advice. It's because of the guys that my pool is…read moreno longer green. I have my water tested every week and put in the chemicals as recommended. I can't say enough about them! Thank you

Hired them in Spring to keep pool clean. Happily paid $400 to get pool clean and paid monthly since…read morefor weekly pool service. Pool has been green for the last 3 weeks and they have not been out. Told me they wanted another $300 to get pool clean again.

Everything went well with the service from supreme water sales, from start to finish. Ashley and…read moreher team in Florida went over and above the call to make sure everything went smoothly for me. They surveyed all aspects of their suppliers out here on the west coast that had my motor and cut my time in half. Not sure if many people would have spent that much time on one order, but Ashley and her team did. I thank them for the excellent service and professional service they provided to me.

This is the second time I am dealing with Supreme Water Sales, and they are a fantastic company to…read moredeal with. I had a problem with my Vgreen pool pump motor and SWS replaced my pump under warranty and shipped me a new one the next day. Ashley is very professional and I would highly recommend buying from this company. Thank you for standing behind the products you are selling.

I love this store!! They have bulk eco friendly cleaning products that you can purchase with…read morereusable containers which cuts more waste from my household. They also run regular classes on gardening and composting which is a great resource. They have lots of gift items you can source for your planet loving family & friends. Stop by and see what they have and have a chat with the nice proprietor!!

Chris fixed my evinrude motor came out under estimate motor ran like new more than fair price and…read morehonest hard to find today.

Recently took my boat here after I was getting a "No oil" light on my dashboard and was kicking it…read moreinto safety mode... I called Sutherland marine to see if it was something they could fix... spoke with Chris on the phone and he was very confident that he could fix the problem so I decided to take it in to get looked at. Met with Jesse when I got there and explained the problems I was facing with my 90hp E-Tec and he was very knowledgeable about the motor. I was told there was a two and a half week turn around time for service... after about day 5 I received a call and was told what they found wrong and what needed to be replaced, as soon as parts were available they installed it promptly and I was able to have the boat back before the 2 week mark. Friendly staff, quick and affordable service, will definitely return for future service!