Jon came to do a mold assessment in our basement. He repeatedly stepped over the air sampling pump…read morewhile the air sample was being conducted as he moved around visually assessing the basement for mold. We learned later that stepping over and around the pump like this can skew the results and create artificially high airborne results. When we learned this and asked him to come back to redo the air sample testing - he denied that he stepped over the pump or that an error was made. Lack of integrity. Protect your pocketbook and go somewhere else. We now need to redo our testing with another company.

Jon did two inspections on homes we were considering--one we didn't move forward with and one we…read moredid. For the one we didn't move forward with, he was honest about the realities of the inspection and what that could mean for us down the line. I appreciated his honesty and thoroughness with both homes.

Got on site on time. Did more than I was expected due to the previous inspection I've done in the…read morepast with other inspectors. Took the time to do a detailed inspection.Very honest and friendly guy to deal with. Don't let his fees fool you you be surprised and amazed all you get done for your money. You will know all you need to know, he will answer all your questions and concerns that you may have. I really recommend this guy 110% to anyone looking to get a inspection done the right way.

From the owner: Luke's Home Inspections LLC is a licensed & insured, veteran-owned company offering complete &…read morethorough home inspections in the Hudson Valley, NY We're here to give you the knowledge & foresight you need to make informed decisions about your future.

I had an inspection done years ago when I bought my first…read moresingle family home in this area. Should have known better than to go with a real estate agents recommendation. The reason they like inspectors like this is they are not deal killers and rubber stamp most houses they inspect. I dont review a lot on Yelp but since your home is likely your most expensive purchase I figured I would try to warn people of potential problems if you dont know what to look for. 1) Demand they take the covers off the boiler or furnace & look inside. There could be cracks in the castings the inspector wont see..Granite did not do this. 2) A good inspector will have the potential buyer follow them around the house to explain & point out potential problems. This did not happen. It was more of a race to the finish. 3) If the house has a septic tank, demand that they at least open the cover. We ended up finding out the tank was completely deteriorated because it was steel which will rust after being in the ground for 40 years. 4) Was told sump pump was installed when the house was built. How would he know? Found not to be true since there was a document found after our closing that indicated foundation repair work only 10 years prior. I can say he did a Radon test in the basement with a laptop to display real time data so that was a positive. The lack of a detailed inspection resulted in a new boiler purchase, septic tank & fields, and a not to code vented chimney for the boiler. Those are big ticket fixes that we could have negotiated a lower purchase price for the house. If u ask would I hire him again? Not a chance. Dont be like myself & learn the hard way...Interview the inspector your going to hire & have them describe to you exactly what they plan to do.

Wow! We learned so much from Michael and he really help put our minds at ease. Michael's knowledge…read moreand professionalism are beyond our expectations. He addressed many factors unbeknownst to us and was extremely patient with educating us about radon levels and mitigations processes. We felt very comfortable asking him questions (and we asked a lot) and we are so confident with Michael, that we would use Granite Inspection Group for all our future inspections and also recommend him to friends.

Guys who work/run this company are great. You want 4 things from a home inspector and these guys…read morehave them all, in flying colors: 1) Honesty 2) Knowledge 3) Competence 4) Fair Pricing I just had the worst almost home purchase ever. Almost every person involved was shady and underhanded, which is why Iucked out by having Chuck and Todd on my side. Todd did a great and thorough job inspecting the home. Because of the hoarder's clutter in the home, a dishonest seller and resentful tenants that would barely let us in, he wasn't able to inspect some aspects of the home, and Chuck volunteered to come back before closing if there was access and inspect the areas/things that were blocked on the original inspection (at no-charge). These are the most straightforward, on the level guys. Reasonable and on your side. The deal ended up going south, and the seller's agent/new buyers tried to pressure Chuck into giving them the inspection report and he immediately called to tell me, I would've never known, but he is so honest and legit--- he's that guy. This entire experience has been extraordinarily disheartening and if it wasn't for the great guys at above grade I would have 1) been doubly screwed over, and 2) lost all faith in humanity. Also, the phone support they provided me and going through the inspection report and talking through the process was beyond expectations. They are seriously great, we are still looking and without a doubt I'm going to be hiring them to inspect the next place.

I am so happy we chose Above Grade Home Inspections for our home inspection needs. They stand by…read moretheir name and provide top-notch service and valuable advice when inspecting your home. Todd was excellent and went above and beyond. He provided a clear explanation of where everything was and what everything did. We would not have felt comfortable closing on our house if we did not have Above Grade Home Inspections on our side. Chuck made scheduling very easy and was very accommodating when planning our inspection. Our report turnaround time was speedy compared to other companies, which allowed us to have inspection report actions items fixed faster. I will be recommending Above Grade Home Inspections to all my friends and family.

Inspector did not see asbestos in the house and did not inform me that asbestos could be a problem…read more Multiple people have told me that he should have said something. One item was the furnace pipe/chimney flute that was clearly shown during the inspection without anything around it or covering it. The company said they are not required to assess for asbestos and they can't help me. This was after they didn't believe me that the inspector missed asbestos and asked for pictures. I do not recommend this company. After receiving an inspection report you get emails to give a review and I felt pushed to give a positive review at first.

I hired Collier in Nov. of 22 to do a home inspection on a home that was purchased as an investment…read moreproperty for VETERANS... This home project was/is a family style veteran home. When the report was submitted to me be via email (thank God I kept it!!!) Nothing major was reported... So, I closed on this dreamy house and within an hour of closing a neighbor came to me to ask "how can you move into a home w/out a SEPTIC TANK???" Being from NYC, I had no idea what she was speaking about.. She told me the sellers of 14 Linden Lane in Hyde Park had a septic co. over months before I came into the picture and they were made aware of NO SEPTIC SYSTEM just and old rotted out/crumbling cesspool that was covered up.. So, what should have been a joyous day for me was now ruined... I called a septic co. over and they confirmed that there was no septic and there was proof of prior investigation re: this septic location due to an "indicator" being left behind by the other septic co. months prior. COLLIER, NOR MY REALTOR EVER SUGGESTED OR MENTIONED TO GET A SEPARATE SEPTIC INSPECTION!!! $15,000 (yes, fifteen thousand dollars ) later, I have to invest in new septic system... But that's not all!!! By bonus here (total sarcasm and disgust) is that the plumbing in the house was not up to code ! That, too was never shared with me... I had two independent plumbers come to the home and they shared the same diagnosis... PLUMBING WILL NOT PASS CODE! $15,000 (yup, fifteen thousand dollars ) later I had to replumb the entire home... When I complained to Steve, he apologized and assured me that his workers ALWAYS RECOMMEND A SEPARATE SEPTIC INSPECTION!!! I GUESS THAT MEMO WAS NOT SENT TO ME, BECAUSE THIS IS THE FIRST TIME I'M HEARING OF IT ALMOST FOUR WEEKS AFTER CLOSING... I had two marines lined up to live in the home within the first two wks. of february... They are now living in a shelter!! i have a huge hole in my yard... I feel so tricked! Disheartening is an understatement.... My contractor cannot even use the facilities until this septic tank scenario is cleared up... Now, I have the health dept. and DEP involved.... I CANNOT MAKE THIS UP!!! Cautionary tale:::: GO ELSEWHERE.... DON'T USE THIS SERVICE...

Rob completed my home inspection and exceeded every expectation. He thoroughly explained each…read morefinding, and his report clearly identified every issue with exceptional detail. What truly sets Rob apart is his kindness and availability -- qualities that are rare today. He makes himself accessible, answers every question with patience, and never rushes the process. His qualifications and deep knowledge give you complete confidence that your home inspection is being done at the highest standard.

Office of the California Attorney General Consumer…read moreProtection Section Attn: Public Inquiry Unit P.O. Box 944255 Sacramento, CA 94244-2550 RE: Formal Complaint - Alleged Consumer Fraud by Optima Home Protection Dear Attorney General Rob Bonta, I am writing to formally report what I believe to be a case of consumer fraud and deceptive business practices by a California-based company named: Optima Home Protection Website: https://optimahomeprotection.com Phone: 1-800-332-7178 Email: help@optimahomeprotection.com Marketing Slogan: "Your partner in real eviction defense. We fight for you. We protect your home." On or around JUNE 26, 2025, I paid $3,790.00 to Optima Home Protection after speaking with a representative who identified himself as Paul Harmon. He claimed that the company would provide: 1. Full legal representation for two small claims lawsuits I filed in Cook County, Illinois, against my former landlord; and 2. Legal defense for any potential eviction proceedings that might be initiated by the landlord. However, on July 28, 2025, I had a scheduled Zoom court hearing at 1:30 PM at the Maywood Courthouse (Cook County, IL), Courtroom 0112, for my case: Alfred Arroyo v. Dennis Adams, Case No. 2025SC045644. No one from Optima Home Protection appeared or made contact with the court. Their absence placed my legal claims at risk and caused me considerable stress and harm. Since then, I have made numerous attempts to reach them via phone and email. Despite my calls and messages, I have received no response. I believe I have been misled and defrauded by this company, and I am concerned that they are engaging in systematic deception of vulnerable tenants nationwide. Do not hire these people or you will regret it. 1895.00 for each case i had 3. They didn't show up to two different cases and never called or picks up phone.