The WORST customer service I have ever experienced…read more Horrible staff and not helpful. DO NOT USE THIS COMPANY! First, they forgot to fix my car after it sat in their parking lot the entire day Then they put the windshield on incorrectly and my mirror is hanging from the windshield. After waiting to hear back from them for several days and me following up persistently - I was forced to go back to the shop and they broke off the hanging mirror from my windshield, leaving me in a non drivable situation. It is now over a week and they still do not have a new windshield for my vehicle. also, the manager is too much of a baby to get on the phone and confront the issue- which is completely their fault. Every time I call the manager is busy or not in the shop. they do not care and I will never be using them again zero stars- If i could leave a negative I would.

I recently had my windshield replaced by Safelite after it cracked beyond repair, and the entire…read moreexperience was excellent from start to finish. GEICO recommended Safelite, and I can absolutely see why. It was very quick and easy to schedule an appointment, and the whole process was smooth. The front office lady was professional, friendly, and extremely helpful, providing excellent customer care and support throughout. The mobile technician, Isaac, was outstanding. He clearly explained everything, answered all my questions, and we even had a great conversation like two regular guys. It's always refreshing to meet someone who's both knowledgeable and personable. Michael, the technician who replaced the windshield, did a superb job. He was careful, thorough, and professional, taking the time to explain his work and ensure everything was done perfectly. From start to finish, Safelite provided quick, quality service with great communication and true professionalism. I'd highly recommend them to anyone needing a windshield repair or replacement. I especially want to thank Isaac, Michael, and the front office staff for turning a frustrating situation into an easy and pleasant experience.

My Subaru Impreza was smashed up by a garbage truck and Yorktown autobody was amazing every single…read morestep of the way. Christina at the front desk was so helpful and accommodating during this very stressful time. They worked with my insurance with no problem. Nick in the shop let me know everything that was being done to my vehicle and made me feel secure and confident that my car was in good hands. I got my car back today and it looks better than the day I got it! They also work with enterprise as well and that process went so smoothly as well. I can't recommend this place enough!

Beyond expectations! They made a stressful experience easier with kindness and expertise.read more

They repaired windshield impact damage. Very professional and courteous, on schedule, a fine job…read more Highly recommended.

Object flew into my windshield on highway and destroyed it! Called Ramal and he was super helpful…read more He and Velez were extremely courteous and friendly replaced my glass quickly and did a clean job on my M5. Highly recommended! Update: Got another crack in the windshield within one week! Ramal and Velez came through again and their work was impeccable! Extremely highly rated!

Called on a Monday and had a technician as soon as Tuesday. William was courteous and respectful…read more He contacted me to ask questions and advised me when he arrived. He called after the work was done to say that he needed to come back. The glass broke when he went to seal it. Apparently it happens with older trucks and he was going to discount me the wipers blades for the inconvenience. The wipers blades were another issue. I was told they had to be purchased to go along with the glass and it was a specific blade to ensure the safety of the windshield. My insurance claim begged to differ as they weren't going to cover it because they were $75 and you can get cheaper blades plus if it was a part of the service it wouldn't be extra. Well played, Safelite - I got duped. Thankfully, the technician broke the window so I then didn't have to pay for them. When I got home that Tuesday. My driver door was wide open. It has been raining on and off. The seat was wet and the floor saturated. Yay for mold. I'm not even sure how an oversight like that happens. I called the technician to ask and was told that he is very meticulous and cannot imagine leaving the door wide open, but would come back to clean it should I want. Nope. We are good. I like squishy floors. On Thursday, the tech was back. Very well spoken and communicative. I questioned my confirmation emails because my estimate went from 414 to 317 because of the new discounted wiper blades to 561 to 886. I was told he ordered extra parts and they are all attached to the service until scrapped. Cool story. It seems odd to add it to the estimate when it is not the customers fault. William finished. Gave me the details. He cleaned my seats and floor. Dried up as much water as he could. Set the new window. Attached my rear view and made sure to close my door. We settled up for 317. He told me I would get a notification that I was zeroed out. When I didn't - I texted him to advise. It felt a little rude but I was told he was driving and cannot look that he will handle tomorrow morning or I can call Mary Jo in the office. I said I would call. He then made sure I knew that he "in fact knows he charged me only $317" I know. I was there. I also never said he didn't. I said I was getting additional invoices. I was told it would be zero once the work was done. I called the office to the rude Mary Jo. She is just finished settling my account. With that she knows I am at a zero. I explained what William told me about adding additional parts to the same service call makes the estimate higher. Mary Jo snarkily advised that he wasn't wrong. I never said he was. I was questioning why they do that and make bills appear higher. And once you've paid why they continue to send texts and emails stating you owe more. Not my cup of tea. Overall, the window got fixed quickly. But the customer service was pretty shaky in the end. I cracked my windshield which led to another cracked window, a door left wide open and some pretty substantial water saturation to a sort of decent recovery into a bunch of caustic undertones over correspondences Safelite continued to send me.

This review isn't about the technician's ability--they did the job. It's about the customer…read moreservice, which was seriously lacking. From the moment I arrived, the manager at the Safelite in Middletown, NY gave off a confrontational vibe. He seemed irritated--possibly about where I parked--but didn't say anything directly. Still, the tension was obvious. I had scheduled what they called an "all-day" appointment because we intended to drop the car off before we went to work and pick it up on the way home after work. I informed the receptionist that our plans had changed and ask if we could pick up the car sooner if it was ready, the manager bluntly told me that it wasn't possible. What made it worse was his tone--he made a point of reminding me (rather smugly) that I had booked an all-day slot, so "it is what it is." Totally unnecessary and unprofessional. Eventually, I got a call saying the car was ready. The receptionist asked if the technician had already contacted me--I hadn't heard from anyone. Then she told me they were closing in 30 minutes... and I live 25 minutes away. It honestly felt like they waited until the last possible moment to call, just to make it a full-day ordeal. (For reference, a windshield replacement and calibration takes about 2.5 hours.) Long story short: I won't be returning, and I'll be warning others about how I was treated. The friendly, helpful service shown in their TV ads couldn't be further from what I experienced.

They came on time and got the job done easy and quick with a fair price. can schedule in the…read moremorning or in the afternoon

Kevin's integrity and professionalism was over and above any expectations i had. He is courteous…read moreand prompt. The windshield he installed is BETTER than the previous replacement one, and he acknowledged my requests without any problems. As a former autobody shop owner im impressed to say the least. Clear Choice Auto Glass is the best I've ever dealt with! matt fiorillo

My front speakers died a few months back, so I brought my car to ProLine Car Stereo. They diagnosed…read morethe issue quickly and confirmed I needed new speakers. Manager D. was fantastic - he presented several options across different price points and gave me honest pros and cons for each without any pressure to upsell. Since I just need basic functionality (music, podcasts, phone calls), I went with the more affordable option. The installation was completed same-day in about an hour, and everything sounds great. What really impressed me was D.'s professionalism and straightforward approach. No pushy sales tactics, just genuine advice based on my actual needs. The fact that they offer a lifetime warranty on their work shows they stand behind their service. Definitely considering them for a dashcam installation in the future. If you're looking for reliable car audio work with honest service, this is your place.

Took my 2014 lexus GS 350 wanted better sound. After 2,700 dollars left with mostly bass and 4…read morespeakers not working. Don't waste your time and money.

Great shop. They did an excellent, clean job and were super quick. Definitely recommend.read more

Professional work and clear communication!…read more I took my car to Precision Auto Works of LIC and had a very positive experience. The staff was knowledgeable and took the time to explain the repairs before starting the work. Everything was handled professionally, and the process felt transparent. The quality of the repair was solid, and my car was returned in great condition. Turnaround time was reasonable, though there was a slight delay, which is the only reason I'm giving four stars instead of five. Overall, this is a dependable shop that does quality work. I'd feel comfortable using their services again and recommending them to others.

Horrible. I've been coming here for about 10 years and after new management it's been horrible…read more Yesterday I brought in my Jeep for an exterior service. I had to redry it when I got home. Today I brought in my wife's car and see what the result was. I told the attendant, "Aren't you you going to finish my car?" It was full of soap and water. "Go talk to boss." Was all I got. He was no help. He didn't understand me. I went through AGAIN and same result. The attendant blamed it on the car. I said "It's full of soap!!"

Used 2 Guys Car Wash to detail my Cadillac, Interior/Exterior. The team did an excellent job,…read morecalled me when it was finished, showed me the work done including the trunk, excellent job, well worth the price. A+++++