1. DXL

    0

    Auburn, MA

    DXL

    5.0 (1 review)
    Closed 10:00 am - 9:00 pm

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    5 years ago

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    Sun N Sound

    Sun N Sound

    3.6
    (8 reviews)
    0.9 mi
    Locally owned & operated
    Certified professionals

    I was unsure where to go to get my Car Starter Problem as it just stopped working…read more A Friend said go to Sun and Sound in Auburn. I went in and told them my Problem. They diagnosed the Problem in a matter of Minutes. Then the got it up in running a short time later. I Asked how much do I owe You and they No Charge. They told Me when You need something else come back and see Us. I can highly recommend Sun and Sound just as I was sent in their direction.

    I waited about a year and a half before writing this review because I wanted to see how the work…read moreheld up. Unfortunately, after seeing recent reviews, it looks like my experience wasn't an isolated incident. I brought my 7th-generation Honda Civic in to have all four speakers replaced and a new head unit installed. The owner recommended speakers from his shop and suggested a radio that would improve the overall sound, so I trusted his recommendations. When I dropped the car off, an entire day went by and only the rear speakers had been replaced. I was then told the speakers I had chosen were defective, so I had to wait another day before he even began working on the front speakers and radio. After spending around $1,000, I expected quality work. Less than six months later, the front speakers started cutting in and out. About a year later they stopped working completely. I also ended up chasing a parasitic battery drain that killed my battery, leading me to replace it before discovering the real issue. An automotive electrician later found corrosion in the speaker wiring and wiring leading to the doors, along with poor installation work. None of these problems existed before the shop worked on the car. Looking back, I should have brought it back under warranty, but after the experience I had, I wasn't confident I wanted anyone there touching my car again. What also left a bad impression was the constant complaining about working on my Civic. A 7th-generation Honda Civic is one of the most common and straightforward vehicles for aftermarket audio work. Hearing that he "didn't want to work on another Honda Civic again" after the job was finished was unprofessional and didn't inspire confidence. Sun & Sound just doesn't feel like the same shop it was when they were located in Worcester. Based on my experience, I won't be returning.

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    Express

    Express

    5.0
    (1 review)
    0.3 mi
    $$$

    Disclaimer: this is about to get emotional. I really struggle with body image. Because of this, I…read morehave about 3 pairs of pants and 3 shirts that I feel comfortable wearing in public. After losing a little bit of weight, I decided to treat myself to some new, nicer, better quality clothes from a place like Express. I, of course, walked into Express still battling myself and my selfconciousness, convinced I "wouldn't find anything anyway." Enter Rose, probably the best damned employee Express ever had. I explained to her my situation, and without batting an eye, she lead me around the store, asking me questions about my style, what I felt comfortable wearing, etc. The most genuine and helpful retail salesperson I've ever met. She showed me the Portofino Slim Fit shirts and picked out a few different patterns and colors to try. On our way back to the dressing room, she continued to pick up other pieces she thought I'd like. And I nearly liked everything she chose. She really had an eye for what style I'm into, but also what I would feel beautiful in! Some pieces-- like a thin-strapped halter-type soft pink and flower print-- I never ever would have dreamed to try on. But with a few well-placed accessories, all of a sudden it looked totally "me." Rose kept coming back to the fitting room with new items to try on, including an amazing pair of Columnist pants. By the time I changed back into my "old" clothes, I felt like a different person. Checkout was a bit scary-- I knew I was in this for several hundred dollars-- $400 to be exact. *Enter jaw drop.* But, for that, I got 4 Portofino Slim Fit shirts (in different colors/patterns), the soft pink and flower halter, another soft pink lacey tank top, the pair of Columnist pants, a long-sleeved flowy formal black blouse, and a short-sleeved blouse. Rose told me about an offer they had, helped me get it on my phone, and took a whopping $75 off my order. Much (?) more reasonable... I think? But let me tell you, it was so worth it. I immediately changed into one of the new Portofino shirts I bought and felt so much more confident and truthfully... beautiful. Jamie complimented me on the look later saying the shirt looked "just like me." Since then, I've worn several of the pieces and have always received praise for my look. This one shopping trip has truly, honestly, and maybe pathetically, changed the way I feel about the clothes I wear. So, thank you, Rose, for being one hell of an amazing retail employee, and helping one defeated woman feel alluring and self-assured with your words of confidence and your keen eye for fashion.

    Mobile Car Pro

    Mobile Car Pro

    4.8
    (22 reviews)
    9.0 mi

    Scott and team just finished a flat panel radio and speaker upgrade to bring my 300zx up to and…read morebeyond today's A/V car experiences, what an amazing and professional job they did! Everything looks so integrated and part of the vehicle look, I could not be happier. They spent time with me after the install going over ALL the new features and capabilities. If you go somewhere else for your audio car needs you are making a big mistake. I highly recommend these guys! They have passion about what they do and it shows in the final product!

    I have a very cheap car. I went in to this shop based on the positive yelp reviews and was not…read moredisappointed. I got an inexpensive JVC single DIN unit and with an adapter kit they installed it in my double DIN dashboard. They even installed a very stock looking cubby underneath it. Brilliant, this car has nowhere to put stuff. Unfortunately because of the angle of my dashboard I couldn't read the display on the radio. I called them the next day and asked them if there was some kind of sunshade I could put over the radio because I thought the display was just being washed out by the sun. They called me back quickly and told me to come back and they put a different Alpine unit in it with a different kind of display. No hassle, no extra charge, another every clean install without a single bullet connector or pice of cut wire on the floor. These guys also dba as Sound Sensations. Will totally use them again if I have need.

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