Initially I had some service issues dealing with a cranky old Precor elliptical. I had pretty much…read moreresigned myself to living with the old machine, but Mike from the Williamsville store found out and called. He said let's make it right for you. He did that, and I have a new elliptical being delivered this week. Thank you Mike and G & G!

I highly recommend G&G Fitness for your next exercise equipment purchase. I received fantastic…read moresupport from the manager Mike A. Mike was extremely helpful and knowledgeable. Dan...Grand Island

My e bike is amazing It gets me to work faster now…read moreI will recommend you to all my friends

I had such a great experience at Rochester Fitness and Cycling. Jamie the owner was so…read moreknowledgeable and helpful when I first went there to check out some bikes. There was no high pressure just very helpful. I ordered a bike a week later and picked it up a week after that. Jamie was so wonderful and even swiped out my handlebars for different ones that were more comfortable. it was a great experience and I would definitely buy another bike at this great shop!

Several decades ago I did a fair amount of recreational skating, but then took many years off…read more Last year I went up to Ottawa to skate on the canal (highly recommended) and developed a wicked case of "lace bite". A friend recommended Front Row Sports as a place to talk to about solutions to this painful issue. Now, almost a year later I finally made it over to Union Road. I took my old skates (like 40+ years old) and really expected that I'd have to buy new ones. The two young guys at the tech counter (born well after my skates first were out on the ice) were incredibly understanding and it turned out that the issue was most likely just having really stiff laces and not skipping one lace hole over the top of my foot. The guys were actually really complimentary of my old skates (which were high end back in the day) and said they'd never recommend I get a new pair if they could help it. I got a sharpening too and my total bill was under $20.00. The whole experience was great, and I am not, and do not look like, some cool hockey kid. I'd worried that they'd ignore me when they realized I wasn't in the market for lots of gear, but I really felt like a valued customer. If I every need anything hockey related I'll definitely go back to Front Row on Union Road.

I traveled in from out of state over Christmas break hoping to get fitted for new skates after…read moredealing with ongoing arch pain. I had previously tried getting fitted at several other shops in my home state without success, so I was hopeful, but skeptical going into this visit. My experience here could not have been better. Despite the store being extremely busy, Rob took an incredible amount of time with me and fit me into eight different pairs of skates. And when I say "fit," I mean thoroughly, every single pair was baked, and I walked in each one while trying different lacing techniques to ensure the best possible fit. This process took several hours, and he had me try every major brand and price point out to find the perfect combination. Rob then stayed 45 minutes past closing time to finish the fitting and even spent additional time after I left punching out a few hot spots on the boots. When I returned to pick up my skates the next day he again took the time to ask detailed questions about my skating style and to explain skate profiling and what would work best for me. The level of knowledge, patience, and dedication shown to me was honestly incredible. If I could give 10 stars, I would. If you need skates or any hockey equipment, do yourself a favor and come here, you will not be disappointed.

Great service and best prices in the GTA. If you are looking for a one stop fitness shop, this…read moreplace has everything you need!

Great Service! Julian was able to help us when we needed to acquire some weights during Stage 1 of…read morecovid. He was extremely professional, responsive, knowledgeable and attentive. We will definitely return to the store when things reopen.

Very odd experience. Came to buy specific shoes and the employee was uninterested. Found the…read moresizes and walked away. Didn't come back to see how they fit or anything. Baffling. Asked one employee who was walking by and she said "I can't help but can find someone who can". She didn't. I eventually flagged down another employee who did help. Very odd. I was prepared to buy shoes, bathing suits and more.

Wouldn't recommend coming here for sneakers, especially if you'll need help…read more I came here for training/gym sneakers. Website said this location had 6 pairs in stock that met that criteria - 4 Nike and 2 New Balance. Get to the store, and every sneaker aisle is basically labeled as "running". Took several minutes to find an associate because none of them were wearing uniforms, name tags, or anything else to denote them as an associate. Once I finally found one to ask where the cross-trainers were, of course they were in one of the aisles labeled "womens running". I also poked around womens apparel but even the clearance prices were pretty high. So overall, if you need something that you can get elsewhere, I would recommend doing so.

First time going to Bert's Bike. Went in to get my gear shifter fixed. The technician was…read moreincredibly friendly, knowledgeable, and fast. My problem was completely fixed and I was out the door in about 10-15 minutes. I also wasn't charged for the service which I'm obviously very thankful for. Will be going back to this location for any/all cycling needs going forward.

250$ to examine my bike, fix the gear shaft and add handgrips, and next day my chain snaps due to…read morethe fact that the gear shaft they put on it was too long putting stress on the chain causing it to snap.

I visited this place for my very first time, and I would say my first purchase was somewhat on the…read morecostlier side; I ended up buying a little over $500 worth of merchandise. I then went home and ending up purchasing about $170 worth of additional merchandise from their website (which they didn't have in stock at the Mississauga location). First I'll address what stopped me from giving this establishment a perfect rating. I would've *loved* to have given this place 5 stars but here's why I couldn't; they were completely out of free weights. Considering this is a fitness store, one would think they would be a bit more on top of their inventory stocking habits. Here's why *I wanted to give this place a perfect rating*; amazing customer service. Let's not kid ourselves, life is hectic. Working 12 hour shifts 6 days a week makes for a very difficult lifestyle when it comes to finding the time to shop around. After visiting the main website, I decided to contact the Mississauga location directly, via e-mail. I received a prompt reply from a gentleman named "Mark" (I won't give out his last name for privacy issues). I was *very pleased* with the prompt reply by Mark. One of my biggest beefs with companies in a day and age of the internet, is when people don't respond quickly. So his prompt replies really sat well with me. Notice I wrote "replies" (and not "reply"). That's because Mark and I communicated via e-mail *several times*, so I know this wasn't a one time exhibition of stellar customer service. After several e-mails, I decided that on my one (and only) day off from a hectic work week, I'd visit their Mississauga center. The store has a nice, clean layout to it. It wasn't messy (which is something that really gets under my skin when I'm shopping). I was greeted with a friendly "hello" from a gentelman named "Curtis". That's also a big plus for me. I hate it when you walk into a store and you're not given a friendly greeting. Of course, there's a fine line between a friendly greeting and somebody coming across as trying to be a pushy sales person as they stick to your side (leaving you with the impression they're just in it for their commission). I purchased a new olympic bench press and an olympic bar to go with it. Curtis not only took the time to answer my questions, but he actually helped me load my car with the bench press (and that wasn't easy) as I drive a mid-size car (Hyundai Elantra). Curtis was quite apologetic about not having the free weights in stock, but he communicated the reason why they weren't in stock in a clear and concise manner. He exhibited a courteous/empathetic demeanor which, believe me, working in a call center for 12 hours a day I know all too well about. That's why I judge customer service with such fine scrutiny. If I ever slip in my customer service trust me....I hear about it . Kudos to both Mark & Curtis. I just hope you guys don't let your amazing customer service skills go to hell when your clientelle base grows bigger. You have made me one happy customer; I will definitely be returning. Good job guys.

I had an absolutely terrible experience with the delivery of my paid product. It will be 18 days…read moreand a lot of hassle before I actually get what I paid for.