our AC went out so I called Payne Heating and Air. They were able to send a technician out (Brice)…read moreand he had the AC back up and running within an hour of my first call. I am very appreciative and impressed with the work and timeliness. I would definitely recommend this company. Thank you so much.

Excellent service! Payne's Heating & Air was able to pinpoint the problem and give explanations on…read morewhy our unit was having problems. He had the part we needed the very next day and was prompt with service! Will definitely recommend and always call back if we ever need help again. Very knowledgeable and personable.

We could not be more pleased with this company and the work that Jordan did to custom fit a new…read moreelectric range from a smaller 27 year old drop in stove. He worked tirelessly to cut & trim out area so new larger range would fit...and fit it does - no gaps on sides. He made sure it was done right. I'm so proud of our new range AND the professional job he did. This company by far has the most qualified and courteous employees. Danna P.

They are very prompt. He took it apart and put everything right back together. And the pricing…read morewas very reasonable with different options. I was very releived.

Good company - helped me out with my dryer. prompt & reliable. I recommend this local company.read more

Prompt service went to it right away offers a lot in the meantime, answered all my questions put up…read morewith me lol. I was very happy and relieved now. Maybe I can get some sleep.

Positives: responded quickly to my request for repair, scheduled and showed up to service my HVAC…read moreon a holiday weekend, very friendly staff. Negatives: I was charged $600 (in addition to the higher weekend fee to come out) for a repair that took 20 minutes and required no parts. It was two different charges that didn't really make sense because you couldn't have really done one without the other. It felt like I was taken advantage of as a single woman on a holiday weekend who didn't know how easy/quick the repair would be when I agreed to the cost. The service man also told me that the credit card payment on his tablet wasn't working so I had to pay by check. I wasn't planning to dispute a charge, but this made it to where I didn't have the option. I responded to two different text surveys with this rating and information and was assured both times that the service manager would follow up and they never did. My father also called multiple times and never got follow up. I was waiting until we heard back from them before I posted a negative review (I communicated this to them), but it's now been over 4 weeks. I have used them for repairs before without issue, but will not be using them again and would not recommend them to my friends/family/neighbors.

I was extremely satisfied with the service Michael Farley did. He did a through and quick job. Jeff…read morethe salesman was straightforward about purchasing a new unit and no pressure.

Last Thursday our HVAC system failed. Service Tech Brandon responded and was able to get the unit…read moreup and going temporarily until we could decide on just what we were going to do. Here it is mid-afternoon on Tuesday and our new HVAC system is up and blowing cold air. Couldn't ask for more timely, efficient, and professional service through the entire process. Starting from the customer-service rep that took the first trouble-call, the first tech that showed up and got the system going, the person that showed up to review the situation and give us a replacement suggestion and price quote, up to and including the Technicians that show up this morning and installed the new unit. We couldn't be more pleased. Would certainly recommend Richard Electric.

Richard Electric put a new system in my upstairs addition a few years ago. They did a great job,…read morepriced me very resonable and didn't try to sell me more than I needed. The system has been trouble free for the last 2 years. Very happy with the people and services.

Kade came to check out the water pressure in the tub and shower check the pipes in the valve. The…read morevalve was clogged. Cade cleaned it out at no charge. Thank you. He was amazing.

Tyler came out to hook up our gas grill to the natural gas line of the house. Took a little bit of…read morehunting to find the right components that would hook the KitchenAid gas kit to the house. But, he got it done and safety checked it all. Price was reasonable and we would definitely hire Higdon again.

Excellent Service!! Dennis came out earlier than expected, and whipped these units into shape, we…read morereally appreciate a company that sends out REAL Specialists, people who actually know what they're doing! Thank you, AR&C, we're COOL in more ways than one!! And we've got to thank Dennis a sweet, friendly, knowledgeable gentleman, you're the best!

Where to start, I used American home shield and they were sending a bad company out first…read more.. finally I requested someone that was reputable... A R & C was just that company, very knowledgeable and professional. They helped get the problem resolved and had to deal with AHS a couple of times. Charles was my technician that was sent out. Very nice guy, and with the reviews of this company elsewhere I can see why they had a very high rating. We had our air serviced by on time for a yearly tuneup and stated a part was bad on our air conditioning inside. So since we have the home warranty we figure we already pay for this repair and called them. And Charles stated the repair was only about 320 when the on time guy said 600-1300 for the repair... not saying on time folks are wrong... it glad Charlie got us fixed once the part came in. Great work Charlie and continue to make A R & C a great company to great service!!