Phenomenal service. Dylan Kleinbrink one of the assistant managers was extremely helpful. Brought…read moremy Audi in and they replaced the tires within 20 minutes. One of my tire lights ended up coming back on and I called Dylan and he was able to help me get it fixed right away. When it comes time for my next set, I will be back. Thank you!

I have been to this discount tire on multiple occasions. I have never left in a bad mood. They are…read moreprofessional, kind, and they know what they are talking about. They know that car/tire issues can be stressful, but they are efficient and reliable. I would definitely recommend this place. Also, side note, they do price match! I've been here for a couple flats, new rims, new tires, and tire pressure sensors.

My left rear tire was really low on air tMy rmdrivers side rear tire was low on air today. I…read morestopped by the Disount Tire on Plainfield Avenue in Grand Rapids, Michigan. Diego was my technician and provided excellent service. He found a screw in the tire. He repaired tire and had me back on the road in 15 minutes! The repair was FREE. Please think of Discount Tire for your future tire purchase. They are reputable and dependable. Carol Moss

Great place to car. Get qualified in the instant. Come buy a…read morecar. You will not regret

Amazing and fast service! I would highly recommend Southwest Auto Service. They had fair prices and…read morewere so kind to me. I have taken my car to other shops around Grand Rapids and Allendale area and they are by far the best auto shop.

First time using their services, and wow! I am so pleased! They treat you like family. I made a…read morehuge mess up and put the wrong fluids in my car, they didn't make me feel dumb. They made me feel like family. I will be returning for all my car repair needs!! 10/10!! I would give them 10 stars if I could! Really recommend to all friends and family! Value on top of that, was so reasonable, and felt like a steal for how much they helped me out. Love this place!

I booked an appointment for Saturday morning because I needed 2 new tires to drive safely on a road…read moretrip this weekend. I called them this evening (Friday) about 20 minutes before they closed to ask if they had any cancellations before me. They actually invited me to come right then and there, even though they close soon. I was in the area and drove straight there. These guys are great! Got 4 brand new tires, and they didn't mind doing my service after hours. I would never have asked for same day service that close to closing time, but they insisted and I am so grateful they were willing to do that for me!

They're always busy but if you have an appointment, they'll get you in ASAP and do an amazing job!…read moreAlways buy my tires from here and they give great advice.

We had an emergency tire replacement on my daughter's car. Everyone was professional, helpful, and…read morevery efficient. I would highly recommend Amy and Chuck Tires.

Went here for the last 2ish years to swap out summer tires for snow tires. I purchased both sets…read moreelsewhere and store them myself. Overall, the customer service here was not bad however, their quality of service has dropped while prices go up! Fall of 2023 while switching to snow tires, they informed me I would need 20! lug-nuts replaced (keep in mind, Amy and Chuck's is the only place I had been in 2 years working on my tires). I politely declined. Today, I went in to get my snow tires off and my old tires put back on. The price went up $20! I politely asked if they could put new bags on the tires when they put them back in my car because I store them myself. Once again, I was told I need 20 lug-nuts replaced, and declined. Upon leaving, I noticed the tires appeared to be just tossed in the back of my Jeep with the same ripped up bags. I also noticed there was black scuff marks on the inside roof of my car from the tires. So I spent 30 mins when I got home scrubbing this off. I heard good things and that's why I returned for 2 years to Amy and Chuck's but after today, I unfortunately will being taking my business elsewhere if they are going to continue to raise prices and quality of service is going down/careless.

Mathew is super talented and help us get our vehicle back in great shape the level of excellence is…read morefar above the average shop! Mathew check everything out and gave us recommendations on what needs to be addressed right now and what is a need down the road! Excellent customer service and I would highly recommend this auto repair shop you will be glad you used them!

I've gone to Cascade Hills for years with Andy & Mark -- they were awesome. But my experience with…read morenew ownership was not good. Had my car in for an AC repair and oil change (using a jug of Mobil1 oil and a filter I provided). They overfilled the oil (used entire jug, vs. filling and checking). I asked why. The response was 'we filled it to the specs'; I pointed out that it never takes the full 5.1 quarts after a change; I've never needed more than 4.5 to get the dip stick level right. He then said that my dip stick was the wrong part and therefore inaccurate... not true. (I even checked the dipstick part to verify it was the right one.) I also called later and found that they will no longer accept customer supplied parts for repair, unlike Andy & Mark's policy.

I went in yesterday because I unfortunately got a screw in my tire. I was in a rush to get there…read morethen get to work. When I came in I talked to Tim and he let me know they should be able to patch it up in no time. They got my tire all better and Tim went above and beyond to make sure I made it safe home! It was exceptional service. Blessed my day!

BEWARE READ REVIEWS FIRST! The Belle tire on 28th St. in Grand Rapids is disgusting, dishonest and…read moreapprehensible. initially I bought my tire in because of a slow leak. They could not fix and needed to replace the tire, fine. I agreed to have it replaced with a brand new Pirelli tire, identical to what I had. when I went home I noticed a weird rattling sound underneath my car near the tire that was replaced. when me and my husband got out to look at the tire, not only it was my rim scratched up, the tire looked used and the rattling sound again. The next day we went back to Belle tire and the tech there went under my car and said that two screws were missing from my heat plate and that was causing the rattling noise, (he took pics and showed my husband) he didn't address the tire/rim because it was a Friday and he asked me to bring it back Monday morning. Monday, Antonio, the assistant manager came out to look at the tire and he said to leave the car there (9:30 am) and he would have his advanced tech look at the car/tire. After no updates or calls, we went back to the shop (4:30) only for him to tell me that they didn't find anything wrong with the tire and they weren't aware of any noise, and that his previous tech was wrong. I'm not convinced they even looked at the car again. He totally dismissed everything! At that point I realized the caliber of people at this location, dishonesty and greed. BEWARE AND READ REVIEWS!!!!! READ REVIEWS, the non fake ones!

Ok. done with Valvoine. Kids working there know very very very little about cars. they LOST the…read moredipstick for my vehicle. (they paid for new one when i called them out on it. they over torqued the oil pan bolt. and they left the front end of my Jeep a MESS. Oil all over the paint. Ive been changing oil myself since I was 14. (39 years now). ITS NOT HARD TO DO. ive just been feeling to tired and lazy to do it. Well im done having people who dont know what they are doing, do it. DO NOT GO THERE. you risk destroying something. what he hell did they do with my dipstick?

I've been here twice now. It's a pretty formulaic service. Still, the energy of the workers has…read morealways been high. They are super friendly. I know it's "just an oil change" but I feel good about supporting these workers.