One of the most racist establishments I've ever witnessed in CincinnatI. As a black woman I was…read moretreated poorly and I'm sure it was simply due to skin color. Unfriendly. Unprofessional. Treated as if a problem instead of offering assistance.

After the number of great reviews and recs I received for this shop, I was shocked at the customer…read moreservice. I called for info on a repair for my 16 yr olds car, I'm literally just trying to get another year out of the car, not put a new transmission in. My mechanic who I trust but doesn't do transmission work told me what to ask for and the error code it was giving. I wanted a very rough, loose estimate to see if it was worth it. Mike, the owner, told me that if I didn't want to replace the transmission that he would suggest getting a new car. I asked if he could just give me an estimate for the part I was told to replace. He said no, that I wasn't the shop for him, and to have an amazing day and hung up on me. When I called back to see if he was the owner, etc and asked why he couldn't help me, explain to me, etc he was very condescending and said some people just don't want to hear what they don't like. I 100% understand that the customer is not always right, I understand that not every business wants every customer, I would have understood if he asked to look at it first to confirm the diagnostics, I would have been fine with paying for that service but to be so rude from the get go was shocking. I also understand that in looking for transmission work I am paying for their skill as it is a specialty that I don't have, I'm sure there are few enough of them to where they can be picky but to be rude and hateful when I'm just trying to understand so I can weigh options is uncalled for. I will never call them again nor will I recommend them.

These guys do AMAZING work. I spent a year trying to fix a nagging issue with my car, and nothing I…read moredid worked. I dropped my car off to them, and within 2 days they fixed my car. The price was more affordable than I anticipated, compared to what other garages charged me, while also no fixing my issue. I am a customer for life, I will be bringing all of my cars here.

I was referred too Neighborhood Garage by a dealership unable too work on my vehicle due too it…read morebeing 11 years old. Previously told twice by two different places, that I needed new tie rod ends on the front end. Neighborhood Garage did a diagnosis and found No Issues with my tie rod. They serviced both my vehicles and restored my faith in actual Honest, Complete and True workmanship dedicated too the working class who can't afford Upcharges and Shady business practices. Thank you Neighborhood Garage

Great prices and trusted mechanics for years. Bob the owner is awesome and is a fair man to do…read morebusiness with.

I wanted to tell people about tri state breaks and muffler. I dropped my car off 2/9/2026 and they…read moredid nothing to it for 4 weeks, saying they were waiting on parts, which autozone, advance, O'Reillys had in stock, I could have flown to china apply for a job, get it, make the part I need and fly back. Mind you I called once a week just to check on my car and every week they said waiting on parts. On 3/4/2026, I went down there asked for my car, the guy behind the counter either hates his job or hates life or just straight racist, cause every thing i said to him annoyed him to the point he wouldn't even look away from the computer. , he says the parts are in and your cars next. He said it will be done Friday, Monday at the latest, On 3/5/2026 they move it from the front line of cars to the back of the building and it's been there with no work done at all. They refuse to work on my car, I have friends checking on my car for me and they see other cars come and go but mine ........ nothing. So I checked their reviews they have good reviews........ (mostly) but my personal experience it is the worst place.

David and his team did an amazing job repairing my stolen truck. Had body work, damaged areas…read morepainted. The paint of my truck is a very unique color and a tinted clear coat expensive and hard to match. it looks flawless. Also got a full detail, running boards replaced, 2 wheels replaced etc (it's a long list) They communicated well, kept me updated and helped make the process smooth and easy. I highly recommend. Thank you Davon Auto

Could not have asked for a better job done on my car! It looks like new. Went in with rear and…read morefront bumper damage that was. Car was clean when I received it, even cleaned out my car mat!

Brad and Mike provided professional work and advice on my Jeep repair. I recommend their services.read more

Brought my vehicle in to have headlights fixed charged me $600 to replace a switch, headlights…read morestopped working in a week brought it back and told me it would be another $400 to replace a different switch he missed on the go around!!! Completely unprofessional and why auto mechanics get a bad name, never trust him with your vehicle. 0 Stars

They do great work but they never seem to answer the phone which is the most frustrating partread more

I had an appt on a Tuesday (which I scheduled online...DO NOT schedule online...they should…read moreprobably take this option off their website), I had to call Wednesday bc no one ever got back with me and was told they were working on it, I drove by and my car was in the same spot I I left it Tuesday morning. Thursday still no word until I called again and was told they were going to to try to get it looked at that day. Then when they finally did (Friday) they said it was the battery, charged me $70 to install!!!! They also never addressed or fixed the ticking noise (2nd time I've asked them to fix and still ticking away til this day). So almost 4 days of them keeping my car for a battery. Their service has definitely gone downhill. A few years ago I would've recommended them to everyone, but now I recommend you avoid.

Excellent service and honest. My go to shop when it's beyond my skills or don't feel like doing it.read more

Laine's took my car in as promised, even though they were pretty busy with several other vehicles…read more I guess being in business for many years and a steady backlog of vehicles to service says a lot! Laine's figured out the issue with my vehicle, explained it well, and were very reasonable on the cost.

Excellent service. They are thorough and caring mechanics. I got them (specifically Phil) as a…read morerecommendation from a trusted friend for some car woes. Not only did they take good care of me, they also let me know what might need to be done soon and what could be put off a little while. In my case, I needed a timing belt done on my Honda Civic. In the 2005 model, it's a good idea to get the water pump done and save on labor costs later and they also replaced instead of just inspected some of the internals where most places try to cut end costs to the customer there. In the end, their price was more than fair as compared to several other local options. Needless to say, I'll use their services again.

Whatever you do, NEVER take your car to Jim's Auto Clinic on North Bend and Cheviot. I took it…read morethere because my A/C quit working, they quoted me 562.00, then called me back and it was 1700.00, then they called me back and it was 2200.00!! Apparently they replaced the entire system. When I went to pick it up yesterday, my battery was dead!! They jumped me, it was ok until today, but when I got off work out was dead again! I got jumped, but when I looked under the hood, the whole engine cover was off!! And to top it all off, MY A/C IS NOT WORKING!!! 2200.00 LATER!!!! I AM LIVID!!!!