After dealing with so many frustrations and ongoing car issues, I finally had a great experience at…read moreSuperior Auto Service. Their customer service was outstanding--they took the time to thoroughly review my concerns, provided detailed photos in the report, and offered honest recommendations at affordable pricing. Big shoutout to John and Jon for taking such great care of me! I truly appreciated their transparency and professionalism. I would highly recommend their services to anyone!

Sunday night, my car wouldn't start. I had it towed to superior on Sunday night and it was there…read morefor them first thing Monday morning. Superior noted on the invoice that the car was dead on arrival. Said they tested the battery and that they were able to start the vehicle with starting fluid after multiple attempts. Well, to me that means there were something wrong with the car battery. They got the car running and charged me $155. They kept the car all day, over seven hours to do the safety maintenance inspection that I didn't ask for. They didn't ask me either. Two days later, the car would not start again. I called superior to let them know and they said that the battery was OK when it was there. The battery was dead in their own words when they checked it. I don't understand why they didn't replace the battery. I was unable to go to work on my new job on Wednesday, I would think that an auto service center would recognize when a battery needs replaced.. I am homeless and sleeping in my car. I have no money to get it towed. Fortunately, somebody helped me in the Walmart parking lot to get the car running so I can drive it to a Walmart service center. If that kind person did not help me, I would've been stuck there. I would not have been able to go to work. I wouldn't had a place to sleep. Anyway, I think they should've changed the battery on Monday when the car was in their shop. I think they should've recognized that since it was dead on Sunday and Monday and it was a really old battery, they should have replaced it. Since they didn't, it was a big hassle for me not going back to Superior auto service again. It said on the invoice that they recommended that I monitor it. That is ridiculous. I'm supposed to just drive the car around and hope that it starts when I get back in. I would have to have an expense of it being towed. Shouldn't they fix the car so you don't get stranded somewhere ? Walmart charged me $150 for the battery and instillation. Superior charged me $155 and didn't fix the car. They just gave me a list of $2000 worth of stuff that needed to be Repaired.

This morning I discovered a slow leak in my driver-side tire and visited several tire centers--only…read moreto be told I'd have to wait 2-4 hours or that they didn't have the right tools to service my car. When I arrived at Tires Plus, Estefani at the front desk provided exceptional customer service--professional, friendly, and quick to help. Ed immediately took my car into the garage and had me back on the road in under 30 minutes. It's rare to find a team that combines efficiency, skill, and genuine care for customers. Estefani and Ed turned a frustrating morning into a smooth, stress-free experience. I'll definitely be returning for future service and recommending this location to others.

POOR SERVICE. I tried getting through for an hour. Apparently their computer/phone system was down,…read morefine.. okay. I get it, things happen. BUT, the issue is that the woman who was "helping" me couldn't tell me what was wrong with my car. I got it towed there because my tire was flat. 1 tire. When I got a call back from her all she said was "you need a new one". Okay.. why? Is there a nail, or something puncturing the tire, can we patch it, what? "uhh welll it's got sidewall issues and it's bald so you need all 4 tires replaced". Okay... so we can't patch it? "uhh we just recommend cause they are all bald to replace them." Train your people better. Safe to say I had my car sent to Mr. Tire down the street because this whole exchange (not even worried about the phone/computer system being down) was AWFUL. Do better.

Made an appointment for a pre-purchase inspection. They got the car up on the lift and checked…read moreeverything while I waited. Exactly what I needed to make an informed decision. Simple and straightforward.

Changed my blink bulb in matter of minutes. Will be coming back here. They were fast and reliable.read more

This review is about Premier Autowerks shop in Williamsport, Md. I took my Land Rover there to have…read morethe coil packs replaced. Before the work started, I told them I wanted the old parts; they even have a box to check for that on the paperwork you have to fill out. When I went to get it back, they said they threw the old parts away. I asked them to get it out of the trash. The man walked back and said it was already thrown in the dumpster. I asked him to get it out of the dumpster, and he said the trash company just picked it up. Within the week, I had the same problem with my Land Rover. I went to another mechanic, and he showed me that the parts were not replaced. I paid over $1600 to Premier Autowerks for nothing. I wouldn't take any vehicle there. That place is a joke.

premier was absolutely great. I have a 24 Mercedes-Benz and they did my B. service very well and at…read morea reasonable price compared to the dealership. When my next service comes up again, I will be taking it back to them.

Do NOT bring your car here. We dropped off our Range Rover Discovery a week ago and the door was…read moredamaged, with no other damage. Picked up the car today and the paint had some specs in it, and they said they would wet sand it to get the specs out while I waited. It didn't work. Eric Zamora offered me $50 or $100 discount so he wouldn't have to paint the whole door again. He said the paint had a "Lifetime" guarantee. I said that's fine, I would pay the full amount. Drove the car home and then noticed that the passenger side side view mirror was melted. Literally the paint and plastic was melted.....!!!! So I called them and drove all the way back to the shop and Eric was already gone for the day, but his worker said that they looked at a picture from the front of the car and said they could see a shadow showing that the sideview mirror looked "wavey" Bull crap!!! He said they took the mirror and the door off the front passenger side to do work on the rear passenger side, and that they only put the sideview mirror in the car and that it couldn't have gotten damaged.... I said there is NO WAY that my sideview mirror could get MELTED on the top of it while it was on my car. The plastic and paint are literally melted!!! Car is in great condition except the door that had to be repaired. Now they are saying that the MELTED sideview mirror must have already been like that. No pictures of the sideview mirror damage prior to doing the work. They melted the sideview mirror at the shop. Don't know how or who, but it wasn't melted when I dropped it off....... Every place I have ever been too takes detailed pictures of a car to make sure that this exact thing doesn't happen!!! DO NOT GO TO THIS SHOP. BEWARE. Dishonest. Go somewhere else.....

Very, very satisfied with my experience with Zamora. First, the place is amazing. I've worked in…read morebody shops during my younger years and I've never been to one like this. The staff was polite, professional and thorough with every step. The communication during the repair process was excellent. The repair on my Nissan Murano was minor front bumper damage. The finished result was that the car looked brand new inside and out. Having body repair after an accident is a stressful and time consuming experience. But I am So pleased with my outcome and I HIGHLY APPRECIATE AND RECOMMEND this facility with pleasure. G Gwynn

During Covid, I brought my vehicle in for an oil change. My car has keyless entry and whoever left…read moremy car in the parking lot had the keyless entry too close to the car, and when I went to pick it up after hours, someone had rummage through my glove compartment and pulled out the glove compartment completely. Fitzway said they would fix it with no charge. When they supposedly fixed it, they did not replace the broken hydraulic arm that opens and closes the glove compartment. They left it with one arm, which worked for a while. They never told me to come back when the part came in for the arm. They just said they fixed it. Now my glove compartment is sitting on my car floor. This is how I found out that they never replaced the hydraulic arm.

The guy gives an over hyped estimate about changing all motor mounts 3 years ago where the cost to…read morefix was more than the cost of the car . The issued was with the squeaking sound from belt tensioner a belt tensioner which has replaced myself . These wonderful folks updated my carfax records stating that they fixed all the motor /transmission mounts where none of this was done !!! The estimate to change the transmission fluid was ridiculous I wonder whether they use unicorn blood in lieu of atf which might explain the wonderful estimate

Had a set of Mickey Thompson's sitting in my garage for a while. Gordon and his team…read moreinstalled/balanced/aligned my 2021 Ram under a time crunch. Good ol underpromise and over deliver. The new shoes on the truck are awesome. Honest shop and fair pricing.

They worked with me on my colossal fail of do it yourself drive way repairs. Wayne was straight…read moreforward and the techs worked quickly to get us back on the road. They also handled our oil change. Value is comparable to going prices without the insane upsell pressure. They've handled all our major repairs on both our vehicles. Highly recommend them.

I first went to Tire Mart on a recommendation for a new exhaust that would give my 2020 Ram some…read moremore sound. They gave me a reasonable quote that I could think over. Well a few weeks later, my truck started making loud noise. I was upset. Yes, I wanted more volume; but not like this. It was right before Christmas so I was stuck. That Tuesday, I stopped by Tire Mart and they got me in right away. I took an UBER home. Before noon, they called saying it was ready. Not only did they do the repair but an updated exhaust muffler. I now had the volume I wanted but still had a quiet cabin. I will definitely be back

Just moved to the area and was in desperate need of a reliable mechanic. Safe to say, I will…read moregenuinely never go anywhere else. The entire staff here is incredibly helpful, funny, reliable, and super fast. They're also very affordable as far as all things cars go! As a woman, going to the mechanic can be incredibly stressful, but I feel completely comfortable going to Tire Mart with anything I need.