Andrew was awesome and I can't recommend him enough. I recently had a different HVAC company out…read moreand they did some maintenance to one of my units without consulting with me first and then handed me a bill for $500. Andrew with Suddreth was very honest and upfront and let me know he wouldn't do any repairs or maintenance without asking me first. He did his normal diagnostic work and got my system back up and running and even informed me of what might have been the issue and what to do in the future if the problem occurs again.

Suddreth Heating and Cooling was wonderful! Responded very quickly and even fixed my HVAC until he…read morecould replace it so I wouldn't be living in the heat. Very reasonable! Highly recommend!!!

They were able to come out the same day when my heat pump/furnace stopped working on a freezing…read morecold morning. Not only did they get it working again quickly, they also taught me quite a bit about how it works. The cost was very fair, too.

Matt and the guys at Bele Holbrooks are very knowledgeable and technical and they really know their…read morestuff they got my water back up and running and they're great plumbers and they know how to get the job done. I highly recommend BE Holbrooks to anyone They are highly trained and knowledgeable about what they do. Bryan and Matt are good guys and then entire staff at Be Holbrook. If you want your plumbing done right These are the guys for the job. And five stars highly recommended five stars.

Overpriced and Poor Quality Work…read more Exact Temp Heating & Cooling repaired my HVAC on June 10th and overcharged me for the job. Less than two months later, the system failed again. Instead of standing by their work, they tried to charge me for another repair on the same unresolved problem. Very disappointed -- poor value and no accountability.

Requested a quote and service through Yelp to many, and they were SO fast, responsive and…read morerespectful. Price was very reasonable and they were able to fit us in for the next day. Kayvan came out, called me to explain everything multiple times (as the jargon can get confusing). He was respectful, patient, and super knowledgable. I requested he let me know what he was doing every step, as I was not home, and he was very responsive. Will definitely be using Exact Temp Heating & Cooling again. Thank you!

I chose Air Care Heating and Cooling because I grew up in the family owned HVAC business with my…read morefamily in the Midwest. I wanted to work exclusively with a local, family owned company who takes the time to get to know their customers and cares about a long-term business relationship. When I called their office Michelle was absolutely amazing! She even let me get my dad on the phone (yes, I'm grown - lol) since he's been in the HVAC business for many years and doesn't live in this area so he can't take care of it for me. Michelle allowed me to ask every single question I had and she answered it with patience and sincerity. I felt 100% comfortable knowing this was the right company for us to deal with and handle the HVAC needs for our home. I highly recommend this company for all of your HVAC needs. We've signed up for the maintenance program which is fair and shows how they value their customers. If you're looking for n amazing HVAC company you've found them here! Matthew Ross did our maintenance today and I couldn't be happier!

I had been a customer for several years, having my unit serviced twice per year as part of their…read moreregular maintenance package, but after a series of horrible experiences in December 2025-January 2026, I will never work with this company again. 12/12/25- The unit was working perfectly fine before the technician showed up for my regular maintenance check. He was taking longer than normal, and before he left, the technician told me that he accidentally broke my thermostat but don't worry because he installed a new one. A couple hours after he left, the unit stopped working so he had to come back out that same afternoon. He couldn't fix it and by 6:30pm, told me he had to order a part. He then offered to bring heaters over but given the time, I told him I could get them over the weekend as I had to leave for the evening. 12/13/25- The next day (Saturday), I called to ask them status and to drop off the heaters that were offered. There was no mention of a cost for this. After they arrived (it was again after 6:30pm by the time they arrived) and set them up for me, the technician tried to charge me a service fee for coming out. They eventually waived this after I called the office to explain the technician had offered them to me the day before after he was unable to fix my unit after multiple hours and multiple visits on that day, but I find it frustrating I even had to make that call after they were offered. 12/15/25- I called the office on Monday to talk to Joe (recommended by the office team I spoke to on Saturday) about my experience and give feedback on the technician who said he broke my thermostat and then wasn't able to fix the unit that broke later that day. Joe offered to waive items that were already covered by my warranty (my unit is less than 2 years old- installed by them) and admittted he had no idea the technician broke my thermostat. He said once the part that was needed came in, they would come resolve the issue. 12/18- I was without heat for an additional 3 days before the part came in and they showed up on Thursday. They showed up at 5:40pm and when they tried to install the part, there were error codes that the technician couldn't resolve without tech support. Since they showed up so late, tech support was closed and so I had to go another day without heat. 12/19- The next day, they came in and what they thought was the issue the prior day was that the new part was faulty, but now they think it was actually another part of the unit that was broken, which meant they had to order another part. They claimed it would be in on Monday (12/22). That technician also damaged the ladder access to my unit in the attic and said he'd talk to Joe about the damage. When I expressed my frustration with how long the process was taking and how they couldn't diagnose the issue, I was told "coincidences happen" as to why the unit was broken despite multiple visits over a week. 12/22- I called the office Monday when I hadn't heard anything about the part being available. The office team said Joe was out of the office but they would connect with him and then call me back. They also said they had no notes about the technician breaking my ladder but would work with a contractor to get it fixed for me. 12/23- When I didn't receive that call back, I called back the next day and spoke to the same person I talked to the day before. She said Joe is still out of office, there is no update on the part and they wouldn't proactively put me on the schedule, even for after the holidays, until they received the part. January 2026- I did eventually get my heat repaired after the holidays, but this was after multiple visits, multiple delays in ordering parts, and several follow-ups initiated by me as opposed to the company. I also had to follow up with the office multiple times to have them connect me with their preferred contractor to replace the ladder the technician broke. In late January 2026, the unit stopped working again, but I called another company who was able to come out, diagnose the issue and resolve it timely. They even had availability to make appointments on the weekends unlike Air Care. Overall, I am extremely disappointed with the level of service, lack of ability to diagnose the issue, availability of necessary parts, severe delays in receiving ordered parts, and length of time to ultimately restore heat after the unit broke while they were on site for their regular maintenance on 12/12. It should not take over two weeks to resolve an issue, regardless of what it is.

Titan Heating and Cooling provided us with great customer service and quality work! Ken and Chuck…read moreexplained everything thoroughly and answered all our questions. They were not pushy with trying to make a sale and we appreciated that as it gave us time to really weigh our options. We ultimately decided to go with them and very happy we did. They did an amazing job and cleaned up everything right after. We highly recommend them!

Great service! Also gives the quickest service possible. Trustable Great guys!!!! Prices…read morereasonable.

Our AC went out on Memorial Day. Juan came promptly to diagnose the problem and fixed our issues so…read morethat we wouldn't have to swelter in the heat. His solution efficient and affordable, without sacrificing quality service. Halion Air will have my business from here on out.

Juan with Halion Air came to inspect our HVAC unit after it quit in the summer. He was on time,…read moreprofessional and diagnosed the problem quickly. Juan offered an efficient solution to get our unit up and running as quickly as possible. I highly recommend Halion Air and will definitely contact them with any future issues!

When our heat pump started giving trouble, Dependable HVAC was quick to respond. Dalton had us back…read moreup and running in no time, and at a price that didn't break the bank!! From now on, Dalton will be our first call!!

From the owner: Dependable HVAC provides fast, reliable AC repair, air conditioning installation, and full HVAC…read moreservices for homes and businesses in Mount Gilead, Albemarle, and nearby areas. We specialize in same-day AC repair, HVAC maintenance, and energy-efficient cooling system installations. Whether you need emergency air conditioning repair, a new HVAC system, or routine service, our experienced team delivers trusted results. Call Dependable HVAC today for affordable, expert HVAC services you can count on.

I had a gentleman from T Byrd's Heating and Air to look at my old heat pump. I told him I knew I…read moreneeded a new system but I could not do that right now. So he told me he checked on how much a fan for my outdoor unit would cost and first he told me $2,600. I told him I couldn't do that right now either. He then said he would give me a discount and make it $2,100. I told him I couldn't do that either and he said, "how about $1,000, or how much can you do now?" I told him I would have to think about it and he said he would look for a used motor that would be cheaper and he would call me back with a quote the next day. He never called back. Today I had an independent service fix it and it ended up costing me $740. *

We requested a quote from Angi's List for an HVAC tuneup for a house we recently bought after 8pm…read moreone evening. Less than two minutes later we got a call from T Byrd's asking for confirmation that we needed their services. Within five minutes from this call, our service tech Dave texted us to confirm an appointment window the next day. We we already super impressed. Dave texted the next morning and said his first job ended early and would we like him to arrive sooner than his appointment window. Yes! Again, impressed. Dave arrived and was courteous and professional. He did a walk through in the house and pointed out tips and tricks with our floor registers and the main return vent. He then went to work on our heat pump in the crawl space. He showed us how dirty the air blower was and cleaned it. He also showed us how much debris was in the bottom of the compressor that he also cleaned out. We needed a couple of new parts and he educated us on what they did and how the motors on both units work and how have to work harder when dirt and debris impede air flow. We got a reasonable quote for duct cleaning in the near future. After Dave was done we could notice an increase in force of heated air coming out of the registers from the heat pump. The previous owners occupied the house the previous 10years and it seems doubtful they did any HVAC maintenance during that time. That's probably a big reason why the heat pump needed some new parts. We highly recommend you call T Byrd for speedy, courteous and friendly service at reasonable price! Certainly ask for Dave! He also went beyond expectations with his HVAC explanations. You'll be glad you called.

Helms insatlled 2 new Carrier HVAC systems in March 2024…read more The 2nd floor unit kept on having issues after isshes till now. All started just few months after, in summer, 2nd floor unit stopped cooling. Service call was made, technician came by but couldn't figure out whats wrong. Then another technician came, after examination says a switch near evap coils was too close and moved the switch further away. Then another episode of not cooling on 2nd floor occurred. This time tech determined freon wasn't upto the level, and hence the issue. Then again in next peak summer, same unit stopped cooling again. ​ This time it was bad compressor in a year old system. A new compressor was installed. Then after a short while, we noticed 2nd floor is short cycling, another service call was made. Nothing was done. Now this summer, same unit again wasnt cooling, this time we were told, freon has leaked. Tech checked condenser and inside evap coils and syas leak and determined these are not leaking freon, so now lines could be leaking freon. So now all of a sudden lines could have leak? It so happens that we are now out of 2 year labor warranty and we are still stuck with problematic 2nd floor ac unit. We are told we have ro pay for leak isolaton test, and then for the fix, if its not Helms workmanship or the Carrier equipment. We are so disappointed and flabbergasted that after spending $10K + on new HVAC units and still suffering in summer time, either due to bad workmanship or bad equipment, we are stuck. Helms need to own this issue and figure out and fix it permanently.

Helms heating and air installed a unit in our new build 18 months ago. We made it through 2 summers…read morewith a brand new unit. Now entering a third warm season, and conveniently right out of warranty, the unit starts freezing up. It's not a filter issue, it's not a leak. It's a broken damper motor, NO temperature sensor actually installed on the unit as it SHOULD HAVE BEEN, and no bypass damper installed as a fail safe. We of course, did not find this out through helms. We called helms. They told us to CALL SOMEONE ELSE because they couldn't get out for a week and half. Nice. So now because of their shoddy work on a literal BRAND NEW HVAC unit, we are spending on over $700 to repair what they messed up on a brand new unit in a brand new home. Thankfully we found another honest company to come out and assist. I would stay away from using these guys.