I awoke to a flood in my basement yesterday (7/3), coming from my HVAC system. The company that…read moreinstalled the system - K&M - only sent my call to voicemail & never called back, so I immediately phoned another local company with good reviews - Able Heating & Air. They were friendly, courteous, & understanding the urgency of the situation, told me that one of their staff would definitely show up for me, probably in early evening. The gentleman (Matt) & the office both kept me apprised of his estimated arrival time, & arrive on time he did. Used a portable shop-vac to suck up as much flood water as possible, quickly diagnosed the problem, installed new drain equipment, & helped me with a couple of other things (I'm somewhat disabled). He couldn't have been more personable or competent. And keep in mind this was after hours, like around 7 p.m. Due to my particular situation, he did suggest (but definitely not PUSH) their twice-a-year maintenance plan, which I jumped at since I am now a widow & everything is now up to me. For $499 they come twice a year to check/clean/repair indoor/outdoor heat pump system, as well as check/clean/flush the water-tank system. Works for me. All in all, the after-hours visit & all the work he did + the new maintenance plan came to $833. Fine with me. Able is now my new HVAC company. K&M, after 30 years of being a loyal customer, lost me. (Update: To be completely fair, K&M did call me back at 8 a.m. this morning (7/6), apologized & said that they were closed Friday for the holiday, but that they were happy that I found someone to come & resolve my emergency, for which I thanked them. While I certainly don't grudge them taking the day off, they really should have mentioned that on their recorded message, so I didn't sit around waiting for a call-back.)

I've had additional stellar experiences with this company since my earlier review and thought it…read morewas worth reiterating the competence, courtesy and professionalism of their technicians and office staff, alike. I trust them 100% and they do not disappoint.

Terry was very personable and provided in depth education on water management systems and was very…read moreknowledgeable and gave solid, fair pricing. Bill F.

I will never recommend this service. While putting in water softner the water line was cut without…read morecutting the water off. This shot water into my furnace completly destroying it. this company wants to pay for parts. My furnace was in perfect shape with every check up done since since purchase. Furnace is $5600 replacement. Heating company said parts would be over $3400. yesterday while pulling the heat air unit they found the wire harness fried also and several other parts destroyed that they can not replace. I believe they should take responsibility for their error. As of yet we have no settlement. I expect them to pay for the furnace air unit which they destroyed. It would be the only right thing to do.

This review is for Nick Tama. Nick is a great guy and a great electrician. He's polite, prompt,…read moredoes such a wonderful job, and is willing to explain as he goes. Had a good experience with Culpeper overall over 4-5 visits, and can definitely recommend if you have electrical work you need done.

We had Culpeper Home Services replace a 15/20a 120v duplex outlet in our kitchen and had a great…read morecustomer experience. Scheduling was fast and easy thanks to a refreshingly friendly and courteous staff providing a fair estimate. We also received a reminder text, along with an advanced text with photo and name of our technician when on the way. Our Technician Noah was extremely polite, knowledgeable and efficient. He even spent a few extra minutes to help us assess our electrical environment. Ya know, it's not often anymore that we feel we get the VIP treatment, but this was exceptional. Highly recommend!

Great people Honest…read moreGreat service Quick Will use them again and already refer them to neighbors Hard to find a great company like this.

My elderly mother has a service contract with them. Her 4th floor condo is 89° and was told at…read more10:30 am yesterday that someone would be out that day for diagnostics. We waited for 11 hours, then called and we're told that despite partnering with FHFurr, they were short-handed and someone would be out for the first appt 8-9 am today. It's noon, there's a dangerous heat advisory especially for a 93 yr old, and we haven't heard anything

Great experience came out and gave me a quote; total project number was more than I budget so need…read moretime to prepare. I would say his prices are fair but higher than expected for some.

Could not have asked for more! Two days before New Year's, Michael was able to come in, assess the…read moresituation with the leaking water heater, and have it replaced in almost forty eight hours. Professional, friendly, quality.

I am extremely happy with the work that Screaming Eagle did installing the rough in plumbing for my…read morenew accessory building. They clearly knew every detail of the code required in Fauquier County. They listened to my requirements, were very prompt and a the project was a good value. The county inspection was very straightforward. I will personally recommend this form to anyone who has a challenging plumbing project.

Wish I could give it zero stars. All about promised follow up and service and so very friendly at…read morethe time of the sale. Big hype on selling us a water rite water softener that was supposed to also supposed to do the job of an acid neutralizer by correcting the PH levels. Were assured we did not need an acid neutralizer with this water softener and that it would be evident because we would no longer see blue and discoloration in our sinks, showers and tubs. Never happened. In fact, the tank blew out within the warranty period. Screaming Eagle refused to honor the warranty even though we had made consistent calls for help when the system was not working properly, requesting them to check the settings and find out why it was requiring several bags of salt per month. Promised several times they would come out to the house but never showed. When the system finally blew we were told it was because the salt tank was empty when they arrived. It was several days afterwards and why would we add salt to a broken system? We also reminded them about our previous messages and calls regarding the system requiring excessive salt, but they didn't recall. Asked about the promised warranty and were told we had to call the manufacturer. Called the manufacturer who agreed to replace the tank with confirmation from Screaming Eagle, but that never happened and the warranty expired soon after. We spent $7000 on this system because we have two disabled and medically complex children, one on a feeding tube, and both in wheelchairs, and we wanted their drinking water to be safe. We had to mostly buy bottled water anyway, even when the system was working because of the overabundance of salt in the water. We also had to pay plumbers twice to dislodge the salt from our faucets twice, and our pipes were getting pinholes and leaking due to acidic water. Their response was "Don't recall that you requested an acid neutralizer." Really? Screaming Eagle did not contact the manufacturer to advocate for us and offered no further assistance. The warranty expired and we have a blown water softener sitting in our basement with no way to remove it as we are in our 70s and disabled.

Outstanding next-day service to drain a clogged pipe. I highly recommend them! Reasonable pricing.read more

User BEWARE. I called this company for a backed up kitchen drain. The blockage was not in my P-trap…read moreand I was not able to clear it with my small drain snake. They told me that they couldn't provide me with a price to clear it, but the service call would be $70 and their Tech would give me a price once he arrived. The price, $459.00, for a ten minute job. The Tech then told me that he would have to charge me the $70 fee either way. Lesson learned, don't hire professional extortion artists. Really I am just mad at myself for being such a sucker. Never again.