I had been working with the physical therapists at the Metro Fyzical for several months which my…read moreorthopedic surgeon requested. The front desk employees are fantastic and are very polite and efficient. The majority of therapists are knowledgeable and cordial. They did hire two new therapist in the fall that had recently passed their boards. The one was ok, but lacked the experience the seasoned therapist have, which I understand. Then I was assigned to the other one. I had never worked with her before, and she didn't know anything about my case except for what she saw in my notes. She spoke to me in the most unprofessional manner, often putting words in my mouth. She said I was done, and said I had graduated even though I had more scheduled appointments. I kept telling her I wasn't ready, but she pretty much dismissed me. I have another back procedure being done in a few days and the doctor wants me to continue PT, but I won't go back there.

Rarely in today's times do I have an opportunity to encounter and then be able to speak highly of…read moreboth the excellent customer/patient service given by all, especially the physical therapy I received from the esteemed organization specialists of the FYZICAL Therapy & Balance Center Office at McGregor Blvd, Fort Myers Fl 33908. All individuals there provided exceptional service far beyond my expectations. With that said, it is my great pleasure to speak very highly of its greeter and appointment scheduler Brooke M, the Physical Therapist Assistant Anne Slingwine and Dr. Jeremy Beasley Doctor of Physical Therapy. All parties right from the very beginning and throughout all sessions in a very congenial manner demonstrated patience, thoughtfulness and a caring manner to listen and then offer solutions as problem solvers. Always courteous, caring, knowledgeable as well as representing in the highest light and regard their FYZICAL Therapy & Balance Center Office. The customer/patient service of all individuals was impeccable, standards of which I live by at my young 81 years of life's experience. All conducted themselves as ultimate professionals, by which customer/patients can depend upon to receive solutions whenever customers/patients call in on the phone or at a scheduled physical therapy session. The mentioned individuals efforts as well as their solutions were very much appreciated by this customer/patient. Mind you I do not generally get the opportunity to feel comfortable praising anything or anyone the way I am in this particular instance. All mentioned individuals are a FIVE STAR choice for all who need honest and reliable go to persons. To all reading this communication, you can be proud of these individuals for their experience and expertise will inevitably guarantee customer/patient satisfaction all of the time. My message to YOU ALL is THANK YOU and keep up the good work and again thank you for today's excellent service!

I am going to physical therapy at NCH Green Tree and love it. I highly recommend it to anybody who…read moreneeds physical or occupational therapy. NCH has always done me right, including saving my life one time along with Jesus. May everybody be safe and healthy who reads this and a few questions, anything about your health don't be afraid to call 911 and have them take you to Nch on Medical Boulevard in North Staples, serving door, staples. They're not perfect but they are the best in Collier county and that's something NCH is five stars

Woke up one day with back pain. I went to the Dr. and he prescribed muscle relaxers. But told…read moreme they would not fix the problem. So for the next 3 months I was coming to NCH twice a week to fix my back. There were many times where I felt it would never get better and I would just deal with it. But NCH trainers kept working with me until I finally felt improvement. My last visit I was pain free. Long road and hope I don't have to go down that road again.

I had a great experience at CORA Ft Myers. The atmosphere was welcoming. The ladies at the front…read moredesk are fun and friendly and the therapists are skilled and helpful. They work together to make awesome team. I would definitely go back. Thank you.

The therapist are good, knowledgeable and friendly. That said all their positive attributes do not…read moremake up for the ridiculousness of their billing practices and attempted thievery. I had several therapy sessions at CORA Ft Myers, October 2020 through mid November 2020. They insisted I pay upfront, which was ok at first. But CORA did not submit claims to my insurance, even though I asked about it, repeatedly. They insisted they submitted the claims and blamed the insurance company of not processing them. After a couple of visits I knew I had met my deductible, if you included the money I paid them. But since they were not submitting my claims it looked as if my deductible was not met so they continued to over charge me at each visit. I knew I had over paid CORA and when I continually asked the receptionist at FT Myers about the over payments she said it would be ok and a credit would be automatically issued. This was a lie. I called CORA billing several times in November and talked to a Lisa (or Isa, she would not clarify her name). She repeatedly told me that claims were sent to insurance, this was a lie. When I questioned how am I going to get a credit because I knew I had overpaid, she said she could not issue a credit until everything was processed through insurance, even though she had not submitted anything yet. My last session was November 19, 2020. Per my insurance company the only claim was received on December 12, 2020 for all visits. Insurance issued a check to CORA on December 19, 2020, that check was cashed on December 22, 2020. Late December and on January 11, 2021 I talked to CORA billing again; same woman. She stated they had not received payment from insurance and couldn't issue a credit. This too was a lie, because payment was received on December 19 and cashed on December 22, 2020. January 26, 2020 talked to CORA again. Once again they claimed payment was not received. So I called my insurance company, who called CORA and it's a miracle CORA suddenly said they had received payment. I called CORA back, again talked to the same woman, with several questions: 1. You received and cashed insurance payment on December 22, 2020. Why did you claim it wasn't received, even on January 11, 2012? Answer: there is a process and I didn't see payment. 2. When did you see payment? Answer: After January 11, 2021. 3. Then why did no one contact me or process my credit? Answer: We do not issue credit to patients until they contact us and request them. 4. So you steal peoples money and don't issue a credit until they complain? Answer: No 5. How do I get my money back that you have been sitting on since October and November? Answer: it will take 8 to 10 weeks to process a check or we can put it back on your credit card that will take 8 to 10 days. Supposedly they're giving me a credit to my credit card, which I feel very uncomfortable giving to such a unethical company. Overcharging customers intentionally and then not issuing voluntary credit should be illegal!!! How many people who don't watch their payments and insurance EOB's closely has CORA taken advantage of? How many people have overpaid and they kept their money??

I have been bringing my daughter Lilly here for over 2 years now for speech and OT. Her therapist…read morehere truly care so much about her and it shows. Since coming here her speech, regulating skills and CONFIDENCE have improved so much. Everytime I'm here her therapist give me feedback and often will educate me on things that could help her at home.They are extremely inclusive and have an amazing sensory gym! I honestly cannot stress how great SPOT is, my daughter truly loves going to therapy and they treat her like family here.

SPOT Therapy Associates are nothing but the best! It's my kids second home. My kids love coming…read morehere and seeing everyone! My children have been attending therapy here for years and have been making amazing gains. You'll get nothing but the best here! From the amazing owner to the skilled office staff and extraordinary therapist. It's nothing but amazing! I have never once felt left out or unaware of what was happening in the therapy sessions. The therapist are amazing and love the kids like they are their own. They take pride in knowing your child and becoming apart of their lives. They are very knowledgeable and give amazing advice and guidance. I personally couldn't have done the special needs parent journey without them! We owe everything to Jen and her staff!

They are a small operatioñ. But a clean one. First time there yesterday. I have a progressive…read moredisease,. Bryan seemed very capable., write more later after few visits.

My criteria for choosing a PT place was whether or not they included massage therapy for my right…read morehip which was recently replaced. The therapy added greatly, and after only three weeks I'm doing better than I thought I would for a long time. Heather is great, the staff is terrific

It is not easy to find a Occupational Therapist who specializes in hand therapy let alone a good…read moreone. Came here recommended by my naturopath because I never knew that my years of hand/ wrist pain was not normal but finally decided to get it checked it. I wasn't sure what to expect from Hand Therapy Therapist, so I was pleasantly surprised. Danielle is a kind, chill, experienced occupational hand therapist. She has an uncanny skill of finding out which of the small muscles in my hand or wrist muscles are causing me the pain. She then uses manual therapy to address the root issues. Danielle also gives unique exercises that target the hand muscles that I never seen or heard of. Now after two months, I feel 80% better already. I highly recommend her as she is experienced, skilled, knowledgeable, chill and friendly. (part of me is reluctant to write this review because I don't want to have difficulty booking my appointment as she is usually scheduled by one or two week out or two right now) but I hope to help others by writing this review. Btw if you have bad experience with front desk people, rest assured that you won't get that here. Her front desk manager, Sarah, is kind and professional. She works as best to accommodate your scheduling needs. They are responsible and I feel good with their professional care.

From the owner: Cascade Hand & Orthopedic Rehab, a team of expert occupational and certified hand therapists…read morespecialize in treating a variety of conditions including elbow, wrist or hand pain, sports injuries and more. Our treatment techniques include hand and occupational therapy, orthopedic manual therapy, sports injury rehabilitation, therapeutic exercise techniques and kinesio and dynamic taping. We are conveniently located in Fort Myers, FL. Call us today at +1 239-344-8404 for more information or to book a consult!

I give this facility, Zero stars!!! It was recommended to me by my PCP. So, I called them Monday…read more6/8/2026 at 1:55 p.m. No answer, so I left a message. No one called me back. I called again on Thursday, June 11, 2026, at 9:33 am. spoke to Rachel. She had nothing available in Port Charlotte office and would see what the Punta Gorda office had available and get back to me. NEVER GOT A CALL BACK!! The following week I sent in an appointment request online, as of today JUNE 21. 2026, I have not heard one word from them. I will let my PCP know this in the hopes she can recommend someone else!!

Time spent at Cora was very enjoyable. The staff are all friendly and upbeat. The instructions are…read moreclearly explained. The place is very clean. I strongly recommend Cora for physical therapy. They rock!!!

If I could give Naples Health and Rehab zero stars, I would. For the past five years, my mother has…read morebeen a patient here, and I can say without hesitation that it has been a complete nightmare. While there have been brief moments of hope--occasional improvements and a few staff members who genuinely tried--those moments are quickly erased by the overwhelming neglect, lack of compassion, and sheer incompetence that defines this facility. Over the years, ownership has changed hands multiple times, and each time, I've met with the new administrators to express my growing concerns. And each time, I've been met with empty promises and no meaningful action. Nothing changes. If anything, it continues to decline. On June 7th, 2025, at approximately 11:30 AM, I walked into my mother's room to find her feeding tube machine blaring and flashing multiple error codes. No one was around. Not a single nurse or aide had responded. A male aide entered the room to check the other patient, who wasn't even there, and just before he walked out, he asked me if I needed help. I literally had to tell him that the feeding tube machine is malfunctioning and needs to be addressed. The head nurse came into the room, left, and didn't return for another 8-10 minutes. When she finally returned to fix the machine, I asked her if she knew how long the machine had been like this. She mumbled something under her mask and never even faced me. My mother, who has no mobility in her arms or legs, had also been lying there covered in her own urine and feces. Flies were buzzing around the room. It was like something out of a horror film. This isn't just unacceptable--it's inhumane. It's horrifying to think they aren't doing their job unless a family member raises concerns. Despite being completely bedridden, my requests to have her taken out of bed occasionally were ignored. When I insisted, I was told it's too difficult to move her, as if that justifies letting her sit for days in one position. As a result, she can develop bed sores, something that is completely preventable with proper care. She is always dehydrated. Every time I visit, I notice how dry her lips are, how low her fluid intake is, and how little urgency the staff shows about addressing it. I know she is on a feeding tube, but her oral fluid intake is nonexistent. Last month, my mother was discharged from the hospital and returned to Naples Health and Rehab, only to find that she had been kicked out of her room. No explanation, no preparation--just displaced. The family was never even notified, and when we visited her, we were told she had been moved to a different room. A dark, disgusting, and unsanitary room all the way in the back, down the hallway. As if she were a piece of furniture, not a human being. As if they were trying to hide her. Some specific points that anyone considering this facility needs to know: * The building is filthy. It smells like human waste. The walls, floors, and hallways are neglected. The presence of flies is a constant issue, which tells you everything you need to know about the sanitation here. * The staff is a mixed bag, at best. While a few seem to care, far too many are rude, dismissive, and incompetent. Some speak to family members with annoyance, as if doing their basic duties is a burden. * The food is horrible. (I know because my mother wasn't always on a feeding tube.) Naples Health and Rehab is not just mismanaged--it's dangerous. If you have a loved one who needs care, I urge you to look elsewhere. I wouldn't wish what we've gone through on anyone. No one deserves to be treated like this. They don't care about patients; they care about profits. The emotional toll this has taken on my family is immeasurable. I fear for my mother's health and well-being every single day. And I'm exhausted from fighting a system that seems designed to neglect the most vulnerable among us. My goal is to remove my mother from this facility. Your goal should be to never let your loved ones enter that place. Learn from our experience. Do not place your loved ones here.

I joined the Naples Health and Rehab Team, 2 months ago, and we continue to make changes for the…read morebetter. Nothing happens overnight, as change takes time; nonetheless, we forge onward because each resident and family deserve the best care possible. We will continue to hire new staff, educate, train, and raise the expectations for care. As the Director of Nursing, I always welcome feedback, and keep my door open for residents and families. I hope you will join us on this journey!

Need an automatic door into the therapy room…read more The door is heavy and not easy to open with a walker or cane Staff are great

I was traveling from NY to Florida for a month and needed outpatient PT after having a knee…read morereplacement. I found this group on line and set up a schedule with them. After 4 weeks working with Julie and Liz, I could not be happier. They are knowledgeable, friendly and encouraging. Both therapists are patient focussed and wonderful to work with! They were exactly who I needed to get stronger and keep improving my functionality. I am so pleased with my progress and very grateful to have found these wonderful Physical Therapists! Thank you! Thank you! ~ Catherine C.