I'm giving 5 stars based on my first visit. My 2nd visit alone, would have been 2 stars but I ended…read moreup going to another cleaners as I explain below. My first visit began with me calling them because the previous night I had inadvertently left a pen in my suit jacket pocket and it leaked on the fabric. Unlike another dry cleaner who spent the whole call telling me how they can't guarantee anything & how they're unsure if they can get out the stain - this cleaner told me immediately to soak the stain in water and bring it as soon as I can; he even added that if the stain doesn't come out; there will be no charge. I thought that was a nice touch as the suit has no use to me with a giant stain that can't be removed. Flash forward, they successfully removed the stain!! I was happy to pay full price (I would say they have higher than average prices here). Then, I called today to see if I could bring in like 10 dress shirts that have random stains on them - and what would be the price & if there is any discount if they can't remove the stain.....the answer was basically $5/shirt, no discount or guarantee, and kind of an explanation of how their process works. Such a stark contrast to the last experience. I may bring some of the shirts I like more here since I know at least they have some kind of strong process to remove stains - even though it may be a complete waste if they can't get the stains out; for some of the shirts it's worth it. I wish I could find a dry cleaners that would patiently explain how they try to remove the stain (for example, is it before you put it in the machine and what makes the person decide between laundering & dry cleaning if I make it staff's choice....) & bonus if they would stand behind their work if they can't remove a stain, offering some sort of discount. Alas, the search continues.....

I have used this cleaner twice now, mostly because I live in the neighborhood, and I have been very…read morepleased. The pricing is very reasonable, the man who works here is very kind and takes time to ask questions. I brought my wedding suit here after the ceremony and he did a great job of getting it back to new!

I'm a returning customer. I dropped off my clothes at 9 AM on a Tuesday and everything was ready…read morefor pickup by 5 PM that Thursday. The whole process was smooth, easy, and hassle-free. Super quick turnaround and great service. Definitely recommend!

Excellent service, reasonable prices, absolutely lovely family run business. So happy to have found…read morethis business!

I really like this cleaners! They are dependable! Always keep their word and promises! I have…read morenever had a bad experience! Always smiling faces and greet me as soon as a walk into the door! I truly a happy customer! I will see you guys soon!

I've been using Dry Clean City for about six years after my previous cleaner ruined some clothes…read more The customer service is friendly and professional. They go through the clothes and separate articles that need special attention from the others. The pricing is good, and to date, I've had no issues with the service. I highly recommend their service.

Been using this dry cleaning location since moving to DFW over 7 years ago due to service,…read more location and pricing. The previous owner/partner and his family were delightful, friendly and provided great service. They now have changed ownership/partner running the business. Since then, I have had nothing but issues. In addition, the new owner/partner and his wife have NO service skills, zero empathy and are out right rude! I will be taking my business elsewhere - avoid this place like the plague.

I've been a loyal customer of this dry cleaners for 15 years, and it's disheartening to see how the…read moreprices have skyrocketed over the years. What used to be a reasonable expense for maintaining my wardrobe has now become a significant financial burden. Just recently, I paid $10 per piece of clothing to be dry cleaned. While I understand that costs can rise due to various factors, the increases year after year have been staggering. It feels like every time I visit, I'm hit with another price hike that makes me question whether I can continue to afford their services. I appreciate the quality of their work and the convenience they provide, but at this rate, I need to explore other options. It's disappointing to see a long-standing relationship with a business I once trusted turn into a struggle to justify the costs. I hope they reconsider their pricing strategy, as I would love to continue supporting them, but the current rates are simply unsustainable.

We have been going to Custom Cleaners for over 10 years and their quality and service are above and…read morebeyond!

I specifically asked for my 2 shirts to be laundered and with heavy starch when dropping off my…read moreitems. Upon picking up 2 shirts, my bill was $15, they look like they were ironed only and clearly no starch by look or touch. When inquiring about my bill I was told they had been dry cleaned and not laundered or starched as I requested.

QUEST cleaners is the best cleaners in Tx!!! the customer service you receive there is above and…read morebeyond anything I have witnessed. HIGHLY RECOMMENDED!! Gay

False advertimy. Sign out front says $1.79, except dresses overcoats leather, fur, suede, pleats,…read moreor anything fancy. $.99 men laundered shirts. I was so surprised when my bill was $153.31 for 22 item, eleven pants, eleven shirts. I was told if I had asked they would have told me it wasn't $1.79 anymore. I said I didn't think I had to ask since the sign out front over the building still said $1.79 Cleaners! Never again!

I took my clothes for dry cleaning to Discount Cleaners in Irving they did a very good job and the…read moreprices are very low. I will be a repeat customer and they have the best customer service.

Fast turnaround and everything came back great. 4 pieces (pants, two shirts, 1 vest) was about $32…read moreso not terrible. They send out coupons often so you can partake in that too with their email list.

I moved here a year ago and started dropping off my clothes at this Tide location. Nothing but the…read morebest!!! And Santi's professionalism and smile always brighten my day! She's why I come to this location!