Judy is real good and fast with her work ! Took my boyfriends jeans at 6am to drop off and they were done by 11am

I'm extremely disappointed by my recent experience with Judy. I had a 9:30 a.m. appointment for alterations on my $2000 Kleinfeld wedding gown. I arrived early at 9:28, followed the instructions to put on my shoes and hang up my dress, and was preparing to change. As I walked toward the fitting room, a woman of a lighter complexion arrived after me with her daughter. She was immediately rushed into the fitting room with my wedding dress, and the door was closed behind her. When I asked for my dress, I was told "it's okay," and had to insist to get it back. It turns out she also had a 9:30 appointment, yet she was prioritized over me even though I was there first. When I raised my concerns about how inappropriate this was, Judy laughed while I was speaking -- which only made it worse. As a Black woman and a loyal client who has brought Judy numerous garments over the years, including my engagement dress, this experience was both hurtful and unprofessional. Allowing a woman of a lighter complexion to be seen before me, with my property in her possession, and then dismissing my concerns, was unacceptable. It came across as discriminatory and disrespectful. I expected much better treatment and professionalism, especially after years of trust and business. read more

I have used Judy's a few times mainly for minor alterations. I must that Judy's business practices are a bit shady. She tends to set prices on how she is feeling on that day. IT"S ALL ABOUT THE MONEY! She placed a patch on a pair of sweatpants and the patch was uneven: so when i returned to asked her to redo the patch she seemed to be inconveinenced. But the most alarming thing is that i have watched her interact with white customers and they are treated a lot different than minority customers. Needless to say I WILL NOT spend anymore of my hard earned $$$ with a business that treats myself or any minority customers that poorly. read more

Hard push to shame me for bringing in only one item on my very first visit. Not the way to show your service for a now non-customer. It was only one dress shirt that ended up costing twice as much as my normal place. read more

I took 2 kilts in to be dry cleaned. The clerk couldn't give me a definite price, but said around $5.55 each, but it was a heavy material, and could be more. Double the price would be tolerable, but triple the estimate is unscrupulous. I came in and was charged $35. They should have an estimate guide on their prices. You should have a range, not just make it up as you go. The clerk didn't look happy working there. She must be used to people complaining about her boss's arbitrary pricing. I will never do business there again. If I had been told a max of 15, I probably would have just done one. With the economy like it is, there shouldn't be this type of arbitrary pricing. But, they're counting on people wanting to get their garments But, I imagine it hurts repeat business. read more

Very good place for dry cleaning. Quick turnaround and good work. Highly recommend them.

Brought 1 shirt to Judy's because I need it cleaned for prom this weekend. It was close to school, not near my normal cleaners, but getting to my normal place to pick up would be difficult prior to close. . The clerk (I assume was Judy) was dismissive and put out that I only had 1 item. She asked "next time, can you bring more items?" Who does that? There are plenty of dry cleaners that welcome any business. Lesson learned. Value your customers. read more

The best dry cleaner I've ever been too!! Always amazing service and my clothes are spotless when I pick them up. I've had alterations done here too and Judy does a great job!! read more

Very expensive cleaning service. Doesn't worth the money at all. The owner is super rude to customers. Will never return here.

I took our dry cleaning and occasionally alterations to Town Oaks for 20 years. They were recommended to me by a friend after we moved to Coppell. They closed last year, so I looked on Yelp for another dry cleaners in the area and found Judy's high rating. Started taking clothes and other items there for dry cleaning, laundry, and alterations, for about a year. After a few visits, I took in a brand new comforter for my son's bed. They washed it instead of dry cleaning it, and it was ruined. Judy was very apologetic and reimbursed me for the cost of the replacement. In the meantime, I took in a dressy linen knit tank. Again, they washed it instead of dry cleaning it, causing it to shrink and become misshapen. Unfortunately, that's too many ruined items for me, so I will not be going back. read more

I am giving this review a 3.5 because of how long it took to get one pair of scrubs hemmed. I dropped it off on a Thursday and 1.5 weeks later I just finally called since they had not called like they told me they would and the girl acted like she didn't know who I was. Then said it will be ready the next day so I went in and they were ready. I have never had to wait that long for one pair of pants. The people were nice so that I would rate a 5. If I do use again I know I need to give it 2 weeks just in case. read more

I decided to take my $1200 Gucci suit here for dry cleaning because this place had the best reviews on yelp, I didn't want my suit to get ruined as I had read horror stories about other places. I also had some alterations done. Judy certainly deserves her reputation, the prices are a tad expensive but she gave me a discount because I was in a rush and I promised to bring some more suits in next week. Definitely take your clothing here if you don't want it to be damaged. read more

Can't believe I wasted so many years on letting randos clean my clothes. Judy is Bae. She's turnt every time I go in, remembers all her customers names, has great pricing and does good work on tailoring as well. She isn't shy so be prepared for a conversation which usually takes a funny turn and you'll end up talking about the most random sh*t, but I wouldn't trade it for even a free cleaner. Judy works dry cleaning miracles and does it with a good attitude. read more

Great service I love this place very consistent and reasonably priced. If you enjoy great experiences I reccommend this place.

At first my clothes were cleaned better than any other area cleaner, then in the past few months I've had to take several items back for a redo. Recently almost every visit has had items that weren't spot free. Today's visit I picked up a shirt I had brought back for additional cleaning of one missed spot. When I brought the shirt back home and took a look, It had all kinds of stains on it that weren't there to begin with. This topped off the long wait I had while they tried to locate the shirt AND while I was waiting the cashier took a long phone call. Also of note, hours on the door don't reflect actual open hours. I guess it's time to find another cleaner, bummed. read more

Judy's Dry Cleaners & Tailor - Dry Cleaning Near Me - Coppell, Texas

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Have been using Judy's Dry Cleaning and Alterations services for years. She has always greeted us with a fabulous attitude and performed services with impeccable expertise. With the current situation requiring masks, I was having coverage issues because of a full beard. Since she has been sewing great masks during the crisis, I asked her if she could modify a standard mask into including coverage of the beard area and a week later, that's what I am wearing (in black, of course). Highly recommend Judy. read more

Judy was able to fix my sleeves and I was surprised (and very impressed) with the end product. I'll definitely treat this as an anomaly and will continue to go to Judy's for all my tailoring and dry cleaning needs. read more

My rating for Judy's Dry Cleaners for her suede cleaning would be a 4 or 4.5. I used her a couple of years ago to clean a dirty tan suede jacket and it came out beautifully. I now live further away from her cleaners, so I hesitated to drive the distance to leave three suede skirts for cleaning. I called the few cleaners in my area who clean suede, including calling to ask Judy personally what she would charge per skirt (The first time I called the woman who answered said she had no idea and would have Judy call me. Judy did not return my call). Judy asked if the skirts were long or short, and I told her that one was knee-length and the other two were long. She quoted me a price that was indeed less than her competitors, so I drove up there to leave the skirts for cleaning. When I picked them up, the charge was 25% higher than the quoted price. When I told the woman who was helping me that this was not the quoted price, she said "she had to charge more." Again, the cleaning looked thorough and very good, but I feel like the customer service was poor. I don't really even begrudge the extra cost, and I would have taken them there for that amount, but I feel like she should have either charged me more to begin with, or she should have called me and told me that she felt like she needed to charge me more for whatever reason she had for doing so, or even asked me if I wanted them cleaned for said amount. What choice did I have after the fact? Bottom line: cleaning 4 stars, customer service 3, total rating 3.5. read more

Judy's is awesome for both cleaning and tailoring. She has gotten out many stains that other dry cleaners could not and her tailoring skills are incredible. She has worked miracles on very ill-fitting bridesmaids dresses for my daughters and I've seen bridal gowns that she has almost had to completely re-make because other tailors have messed them up. We go to her for all our tailoring needs. And Judy herself is so friendly, warm and funny which makes for a very pleasant drop off and pick up. read more

Very happy to have found this establishment. The owner is very personable and the service is outstanding!!

Judy is great! The suit I needed altered for a wedding was done sooner than expected, fit well, and Judy is great to talk to! I will return for future alterations! read more

Won't go anywhere but Judy's. Always great service and quality of work. My husband is very picky about his work attire and since changing to Judy's 10 yrs ago, not once has he had a bad experience! read more

Came here for the first time to get my favorite shorts repaired again. Of course, as a guy, they had been repaired 100 times before and look like Frankenstein, but I won't give them up. Not only did they fix the new tears, but they pulled and fixed the poor repair jobs done before. I'm happy to say my shorts have new life thanks to Judy's and the suits they cleaned look great too! Highly recommend! read more

Judy's Dry Cleaners & Tailor - Dry Cleaning Near Me - Coppell, Texas

Had to change Dry-cleaners after ours shut down due to the pandemic. Luckily, we found Judy's. They're prompt, professional, and reasonably priced. read more

I love Judy's cleaners. They have somewhat extended hours that give me enough time and is run by the sweetest family. They also have the cutest dog that is sometimes at the shop. I've only gotten items dry cleaned here, but they turned out great. They're worth the few extra dollars in my opinion. I had 5 silk shirts dry cleaned for $20 even. read more

Judy is by far the best tailor around. When my daughter had a alteration done on her wedding dress in abq, I flew her out here and Judy saved the day. My daughters wedding was saved by Judy. I could never thank her enough. read more

I brought in two of my friends' rugs that my rescue pup have relieved himself on. They were spot clean only so I figured I'd take them to someone who knew what they were doing. I tried a couple of cleaners around the area who were honest with me and said they didn't feel like they could get them out and/or didn't have the right equipment to do so. So I jumped over to Yelp to see if I could find someone willing to help and assess the stain. Jusy said she could get them out, no problem. So I brought the rugs into her shop and spoke with her. When I first came into Judy's, I'm not going to lie, I thought Judy was the sweetest person ever. She's very kind and overall a people-person. She works there with her husband and another helper. It took me about a week and a half to get the rugs back. I'm not sure if she forgot about them or what. I took the rugs in the morning after they got the stains on them - so I know they didn't sit on my end. If you know anything about urine stains and odor, the longer you let it sit, the worse it gets! So my suspicion is that these rugs sat on the back-burner until she remembered them. I go to pick up the rugs, just thankful that they were done. (As I mentioned, these were my friends' rugs and I was rather embarrassed about my dog doing this to begin with so I wanted them finished.) I see that the rugs are laying in plastic bags on the floor, rolled up with no way for me to examine the stain removal. So I go to pay, and my jaw almost dropped from the amount that she charged me... for two plush rugs - it was $65.00 plus tax. I let that go considering these were someone elses' rugs and I would just pay it. So her husband loads the rugs into my car and I drive home to drop the rugs off to my friend. I was confident that for that price, they had SURELY gotten the stain and odor out. That's where I was wrong. We opened them up at my friends' place and upon cutting the plastic back, the smell of urine was overwhelming. They somehow smelled worse than when I brought them in. (This is why I feel like they sat for a long time before being taken care of.) These rugs looked like they had not been touched, let alone washed twice! The stains were still very apparent and had almost crusted over. They were disgusting and you could NOT tell they they had just spent a week and a half at the cleaners'. I was angry that these were even sent home with me in this condition. I brought them back IMMEDIATELY just to show her how much of a mess that they were. It was completely unacceptable. Judy argued back and forth saying "We cleaned them twice!". I told her to smell them in the urine spots. She avoided those spots and smelled a different part of the rug saying "No, that's chemical smell!" while offering her husband and helper to smell the same part of the rug. They all agreed with her that it was chemical, of course, because they work there! So I pointed directly to the yellow, musty spots and she recoiled and said "Yeah, that does kind of smell like pee." So by now I knew we were on the same page in what condition these rugs were returned to me. So after that ordeal, she took the rugs from me saying if I gave her one more day the spots would be out. I refused and I told her I wanted a refund. (My logic behind this was that if you can't get it right the first two "washes" what makes you think you can get it right the third time? Plus these were not mine to give any authority over. It had taken too long to begin with so I just wanted a refund and I'd be on my way. Judy said there was no possible way that she could give me a refund, especially since she spent time and money on chemicals (which I find VERY hard to believe because they still smelled like pee!) She was very pushy in saying, "Just one more day! Let me have your friends' phone number and I'll ask her if it's okay if I clean them again." I was done. I took the rugs back and now I'm going to find replacement rugs because these odors and stains have been sitting for two weeks - they're not coming out now. I know that. As a business owner, I'm not sure how you could feel confident sending those rugs out of the shop, especially at the price she charged. That, to me, is a form of theft. I did NOT get what I paid for or even a partial refund for the time and trouble. So I'll be disputing this charge with my credit card company because this was completely and utterly ridiculous. Side Note: If she would have been honest up front in saying that she couldn't get them out, I would have been perfectly okay with it. Not every shop is equipped to handle urine stains, I understand that. But be honest. This is about so much more than rugs - it's about integrity. read more

Judy is 100% the best!! She is beyond detailed, my clothes always look amazing. Prices are very fair and reasonable. But the best part of Judy's Dry Cleaner's is Judy herself. She is so warm and friendly. She remembers me and greets me by name. She always makes me feel like a VIP. Her service is second to none. read more

I love coming here. I have several cleaners in my area but still come to this one. Fast, Reliable, and precise. What more could you possibly ask for ?!?!!! read more

I brought my outfit for my son's late November wedding to Judy for alterations and she did a beautiful job of adding darts to the back of my lined, lace blouse to make it more fitted, and shortening my palazzo pants. Judy has done other alterations for both my husband and me. She is a perfectionist and an expert! read more

Judy's cleaners is AMAZING!! - She is always smiling and so friendly. Huge personality and great quality cleaning on all my work clothes. Paul read more

Judy is the best! I needed my wedding dress cleaned so that I could donate it and she got it done in only a few weeks for a much lower price than I expected. I'm so happy with the results and she is just the sweetest. If I ever need anything expensive cleaned again I'm definitely going to Judys! read more

I was hesitant to write this, but I think it would be helpful for this store's clerks to improve their attitude when dealing with customers... First I called to ask a few questions and was hurried off the phone impolitely ("I have a lot of customers! Just come here now if you want it today!") -okay, no big deal, but could have been nicer. Then when I get there, she's showing pictures of her social life with a customer in front of me, making me wait unnecessarily. What's worse, she didn't bother to review with me what I wanted. Rather, she just wanted to hurry up, get my clothes, and move things along. She kept demanding "Just write down your name and number!" I asked if we could review what I wanted done and she said again "just write down your name and number!" I said, "No, I want to know the price for my shirt first." That's when her sarcasm started... She would not even tell me the price for my shirt to be dry cleaned!! I asked how much will it be and she said "haha, so you don't want to spend a little money? Come on?" Um, no I want to know the price. "I've been doing this 3 years, I know what I'm doing!" she shouted. Finally she said "okay, around $10." The price wasn't as much the issue as it was her attitude throughout our conversation. I left the store and went to a different cleaners instead. Why give her my business and satisfaction of thinking that's the way to interact with customers? Please improve. read more

Usually don't write reviews but I'm so happy with the great service that Judy provided. I brought in a white jacket that had a stain that had been on the jacket for awhile. Tried taking it to one other cleaner but they could not remove it. I had to get a dress altered so decided to bring it to her and give it another shot and I'm glad I did! She was able to remove the stain! The dress she did alterations on also turned out great! Would definitely recommend going here. Judy is also very cheerful and personable as another yelper noted! read more

Judy, if that's her real name, can clean anything, even leather, and will fix any snags or even holes in cashmere. I came here because of YELP reviews and I'm glad I did. I would pay three times what she charges me for the miracles she has worked on my clothes. read more

Mr. Boyfriend needed a suit dry cleaned, but he forgot to mention that he needed it in two days for an event. I called numerous places, but there were all closed or in the process of closing. Judy didn't turn us down when we called. She told us that she would wait until we arrived. When you walk in here, she will greet you like you were family. She treated the suit perfectly; so we will definitely come back here in the future. read more

Judy remembers me and my clothes! She always has my items ready on time and the specific way that I like them. I only moved here a few months ago and she knew me and my husband by name. The prices are competitive for this area, as we did make the mistake of going somewhere else once and things didn't go very well. We will stick with Judy! read more

Don't come here for alterations. Maybe she can hem jeans, but don't trust her with an expensive item. I brought my $350 bridesmaid dress and she royally trashed the dress. I had pleats in places pleats didn't belong. The left boob insert was 2 inches higher than the right. I didn't even want her to add inserts. She did work to the dress that I didn't request, but getting her to do the few things I actually requested was a nightmare. I went in for 4 fittings before it was acceptable and had to throw the dress away after the wedding because her stitching ripped during the wedding. read more

The absolute best. Nicest lady, great tailor, honest, affordable, and timely. What more do you want? I tried 2 other tailors in Coppell and they were terrible. So glad I found Judy. read more

I have been going to Judy's for well over a year and they do such a great job on my husband's shirts. I would highly recommend this cleaners. Nancy W read more