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    Victors Lawns - Border wall with walkway

    Victors Lawns

    (8 reviews)

    DO NOT CONSIDER them, especially if you are new to the area. I'm a new guy here, but I can tell you…read morethat after my 22+ years traveling the world in the Army, Victors Lawns is the worst small business I've ever dealt with. They are not competent and they lack integrity. Heard this from others afterwords. My neighbor won't use them now after seeing what I went through. Referring to Victor, Dawn, and the Crew Lead. The guys doing the work are just doing their job. When they screw up they will never own up to it. Instead, they will turn it on you, as if it was your fault they screwed up. They are quick to lie to your face as well. For a roughly 22"x22.5 perfect rectangle, it took 4 trips over 2 months for them to figure it out, but still failed. Roughly half gravel/half sod. Not hard. I should have not trusted "experts" to properly measure a yard. However, they are VERY accurate on their estimate (to the penny!), regardless of any changes, they will not budge, even after they screw up. I got an estimate of $4,496.63, and they gave my neighbor an estimate of ~$1.6k while working on my yard. Integrity- The crew lead shut the screen door covering the dog door while I wasn't home. No issue. However, they didn't open it up when they left. My dog wrecked the inside of the house and I'm on a 10-hour shift. Dawn (at the office) blamed me that I wasn't there and the dog is my responsibility. Duh. My dog doesn't bother anyone, he's too scared...he's covered. No apologies from them. Incompetent- can't measure. Off by 2 feet with the sod. I put in my own pavers just so my dog wouldn't dig the borders. The crew lead told me they didn't have enough and they'd fix it the next week. Three weeks later, they came to put in a piece of dead sod. Attached. No apologies from Dawn or Victor. They don't call, answer calls, or return calls. I visited their office during their office hours and Dawn was only there 33% of the time. They were mad I complained about their incompetence and trapping my dog in the house all day. I even gave them a free ladder. Maybe Victor, Dawn, and the crew lead only help out people that have been here a while or are friends.

    I called Victors to mow our grass because I had had a heart attack and had to restrict my…read moreactivities. A couple days later Victor came out and said he would send a proposal. A week or so later I received the proposal which was ungodly high but since it was now early September I thought I 'd be better off just using them rather than trying to find someone else. So, since the grass needed cut and things were moving so slowly, I went to their office to get it all finalized. At the office they said they also had a $125 administrative fee (on top of the ungodly high proposal) to set up a contract, so the total was more than I had on me and they wouldn't take a credit card. I took it all back home (Pojoaque) and mailed them a check. Then I waited. It took them a month from my initial call to finally show up and mow my grass, which was now very high. By this point my doctor had released me from physical restrictions, so due to Victors poor response and exorbitant fees, I called their office to cancel the contract. Two week written notice is required to cancel the contract, but when I called and requested cancellation, Stephanie finally said OK. She did not say that she still needed it in writing, so I thought that when she said OK that meant that we were OK. Later when I got their invoice, they had charged me for the whole month. I can mow, weed-eat and leaf-blow the entire yard in an hour (and I'm 72). They charged me $425 plus tax for one mowing. Victors is the worst company I have ever dealt with. I noticed that they responded to customer complaints by saying they were being smeared. The truth is they get these complaints because their customer service sucks.

    DZ Tree - treeservices - Updated June 2026

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