Grateful customer service. We found some issues with the motorhome we wanted to purchase. They…read moremade things right. And, they were very patient with us while we waited for ur financing to come through. They are a straight up business.

I have reviewed before but felt compelled to shout out the service department again...after all the…read morestaff in service make or break a dealership as a result two people AGAIN deserve my humble appreciation...Christina is the front office will never leave you hanging will always follow through to get you in touch with your service writer! Christina is dedicated, smart, and just a beautiful person a tremendous asset to the company! Jeremy recently did some warranty work on my new SPORTTREK and because not convenient to bring my unit in came to my residence in Placitas on his own time, there is not an issue that Jeremy cannot address truly the best have ever met

I bought a used RV last November from this LESS than reputable business…read more When I test drove it, the belt was screaming and the a/c blew hot, I told the salesman and all was supposed to be taken care of before I took delivery 2 weeks later.. I also asked if they would replace the awning as it was literally held in place with duct tape. They said they would. When I picked it up i asked if they had fixed the belt and was told it wasn't the belt but the idler arm pulley. I asked if they had replaced it and was told no. They wanted me to take the vehicle home anyway and bring it back to get fixed. I did not...I picked it up a week later with no squeak, and was informed they were not going to replace the awning. We went camping the first time in april and now realized the refrigerator only works on propane mode, both air conditioners had completely clogged air filters, valves hidden and left off due to winterizing, only the deadbolt works on the door, RV dogs it up large hills, with only 50,000 miles on it, air con. in cab. blows hot. I bought a can of Freon, it wouldn't take a charge so I went under the RV and visually looked at the a/c unit and realized why it wasn't working. Half of the a/c unit had been removed. It was missing the pulley, clutch and belt. NO SENSE RV literally sold it to me that way. Anyone inspecting that vehicle would have caught that. For all I know they are the ones that removed all those parts to stop the squeak? I get a extended warrantee and I brought home a vehicle that had issues BEFORE I bought it. Stay away from this business, they are not a reputable business. They sell you a vehicle with problems, and a extended warrantee. So they have you take possession of these problems, have you take it back later so they can CHARGE the warrantee company instead of out of their pockets, at the customers inconvenience and expense. I will be filling a complaint with the state! Can a business anymore just do the right thing?!?! When i looked at the RV the windshield wipers were SO bad that the rubber was hanging off the blades. When I picked it up, there was the same wipers. Number one that is a safety issue (state violation), number two it would be just good customer service to replace that before delivery. THEY DONT CARE! I should have went up the street to Camping World. I would suggest the same to anyone else if you want to avoid things like this. Oh yes, my warrantee has a $200 deductible per visit. So now I get to pay $200 minimum for a vehicle i just bought with pre existing issues! They totally dropped the ball with this customer....BEWARE.

Incredible customer service and care! It was great to work with a "Family"- owned business rather…read morethan corporate-franchised dealerships. No-pressure sales pitch from Gage, just a great walk-around the lot to find the pre-owned RV I wanted. John gave me the history and the delivery inspection, component by component; Jorge made certain the RV was detailed and polished; and Luke had all the necessary paperwork in order for a smooth transaction. Just a great personal relationship from start to finish. Thanks Guys!

Purchased my first RV Through Vantastic Vans. They inspected and spruced up my Pleasure Way in…read morefantastic condition, especially for being 22 years old. Part of the service included a complete education for everything I need to know about the care and use of all equipment. They truly stand by their sales. Very impressed. Strongly recommend this family business.

enjoying having my car worked on ? Absolutely. Price was what was explained, professional staff,…read moregreat workmanship. Always wait for my car, wonderful waiting area, and the coffee!!! Music nice too Bring a book and a friend.

Car went down half engine light went into limp mode with a semi truck doing 75 behind…read moreme!!!!!!....scared the you know what outa me!!! I was headed towards Albuquerque on my way to California via Chicago Illinois. I limped my way into Albuquerque doing 60 good thing the ride to that town was mostly down hill. I stopped at a auto parts store and had it scanned....bad plug and coil. Limped my way to this spot and they jumped right on it!!! Huge shout out to David Mirabel and his crew!!! I have a job to get to!!! Thanks again David!!!

Amazing experience, easy to work with really cool people shoutout to junior, they made it happen…read moreand got me into my dream car 2024 corvette!!

Carlos and the team at A Star Motors were exceptional. They had very reasonable prices and helped…read moreme secure a great interest rate. I live in El Paso and was planning an 8-hour round trip in one day to pick up the vehicle. Instead, Carlos offered to meet me halfway in Elephant Butte on a Saturday evening, saving me about 4 hours of driving. That level of service really stood out. Overall, they made my first vehicle purchase smooth and easy. I highly recommend Carlos and the team at A Star Motors.

Tom and his crew were great. I needed some add on items for my new trailer and everything was done…read morewithin a week from when I walked in the door. I wanted to buy an expensive item and was talked out of it with an explanation why I didn't need it. It saved me hundreds of dollars and was less profit for them. It was the best service that I have gotten from any RV dealer or service person I have ever worked with. I will be going back.

I've never left a negative review for any business, but this situation really warrants one. I…read morepurchased a used motorhome from Tim's Toys over two years ago. I have never taken possession of it. There was an issue with the front windshield, which kept popping out at the top corner. They replaced the windshield, but the problem continued. They took the motorhome to Tom's RV Service for further assistance. It turns out that this problem is inherent to the specific model I purchased. Tom did some research and found a remedy, which involves welding some cross braces to the lower framework. Tom repeatedly gave reasons why the work was not completed. One of which was valid and I understood that specific delay. However, that was several months ago, and the work still is not done. This is not the first time a delay has happened to me at Tom's. Several years ago I took an older motorhome to him for repairs. He sat on it for over a year before work was even started on it. I do NOT recommend Tom's RV Service. Take your business to Statkus RV Repair.

Went all the way from Colorado to Albuquerque to visit this RV dealership. We initially came to…read moreview one specific unit, however, after saying that unit we knew we weren't really interested. Ricky was very good about just showing us other units 'just to see'. On our way home, we decided to go ahead and proceed with one of their Alliance Delta units. Everyone was very helpful in assisting us even though we were in a totally different state and we had no issues at all picking up the unit.

Just bought a Lance Camper from a friend. When here as they are the only official dealer for Lance…read moreCampers. Staff were very helpful in selecting the part I needed. I am very happy with the product & customer service skills or the staff. I will keep coming back

My experience with the Service Center was absolutely wonderful!! Courtesy, care, communication ALL…read moreEXCEPTIONAL!! Melvin was so professional yet personable!! I highly recommend Lexus of ABQ

Every time we have had service, there is recommendations to do thousands of dollars of work. Just…read morerecently I was told the car needed all 4 brake pads changed. I decided to take it to another mechanic and told him I needed new brake pads. He called me an hour later saying he couldn't in good conscious change my brake pads because they were fine, at least half of their life left. This is not the first time this has happened to us here. Their service is not trustworthy. And their prices are very high.