My local hardware store that I prefer over the big box ones like Home Despot (not a typo). Seems to…read morehave all the bases covered for routine home repairs and maintenance like furnace filters, plumbing parts and nuts/bolts/nails/screws. Staff is helpful and nice.

I love the fact that it doesn't matter what I'm in there for, they know exactly what I need and…read moreexactly where it is on the shelves. Their prices aren't too bad either. The big box hardware stores may be a little cheaper but, ill gladly pay a little more for excellent service and quality products. This location also rents. Not just tools either! They rent tables, chairs, popcorn and slushee machines. The staff is always helpful and nice. Great people!

Medina Lighting installation was quick and professional. The workers made sure everything was…read moreinstalled to our satisfaction before departing.

From shopping in the store to purchasing and setting up the installation, everything was great. The…read moregentleman that came and did the install of a large fan and a tiered light with high ceilings was spot on...and he didn't even need the instruction! He was great to work with...great company.

I had purchased lids for my buckets at the akron location these lids are even listed on website and…read moreeven though I had the receipt they refused to let me return them at this location and the staff were very rude and repeatedly told me they didn't care when I would state that i had the receipt and even said good for you we are not returning them and said it wasn't their fault that the akron location sold me something they shouldn't have saying they never saw the lids before he also said he didnt at any of the four locations he apparently worked at very dissatisfied and disappointed... smh ‍

The service here is great, and it's the nicest looking store of the 3 locations I've been to. The…read morepeople here do their best to help customers not only in selecting products but also in getting you the most value. They are more than competent (which is more than I can say for the workers at the Solon location that can't handle a simple return where you literally just scan the receipt and product) and go above and beyond to make sure they do right by you. Everyone that I have dealt with (Mike, Carly, and Nick) were super warm and helpful. Go here and you will be in good hands.

Valerie, the store manager, is professional, empathetic, knowledgeable, and courteous. She is a…read moregreat ambassador for the Ace Hardware brand, and I hope that someone from management recognizes her. Kudos to Valerie!

After moving, this is now the closest hardware store to my house, and I couldn't be happier. Staff…read moreis always very friendly and helpful. They have just about everything the big stores have, but in a more compacted, easier to find fashion. Every month they have their special buys which can end up quite the steal, like a broom and dustpan for $3 or a pair of sawhorses for $20. Another big positive is the aisle of various screws, nuts, and bolts. Unlike many store where you have to buy a big box of nuts, I was able to buy only two replacement nuts for my weedwacker. This is a great hardware store, and will continue to be the one I frequent the most.

This is an impressive specialty store for wood artisans. It is very clean and well stocked with a…read morewide range of products and price points. They offer in-person classes and demonstrations. The service at the register was helpful and friendly.

We were looking for furniture legs for a diy curio cabinet I'm working on. We waited for them to…read moreopen at 12 pm on Sunday. As soon as we walked in someone helped us within a few minutes. They do not sell furniture legs, but they do sell the ever popular and modern hairpin legs. They're made in metal. We felt that for our project the cost was not viable. We did walk around and found so many neat woodworking machines, tools, wood and more. There is a room full of live edge wood pieces. I feel that they were reasonably priced. I also noticed that in another room this lady was working on a wood piece. It seems that they may be offering woodworking classes, I'm not sure. So in conclusion although they did mot have what I needed, I'm glad to have visited. It opens my eyes and mind to other projects.

Called, and hours were told to me, and I went, and they were open with staff. Place has been…read morearound for EVER, and has a very diverse, eclectic and interesting feel, as well as product. I was told to go there for straw, and they had it. 10 bucks a pop for a LARGE bale. Not cheap, not super expensive, it was a sweet spot and they ain't getting rich selling straw. So it was 5 mins from me at the time, got there, Debbie (if I recall correctly) helped me out, and I left with EXACTLY what I wanted, no issues. They are a landmark, time tested, and committed to answering questions, helping folks, and this customer was very satisfied.

Super disappointing. I called close to 5 pm & asked their hours. I was told they closed at 6 pm on…read moreweekdays. My husband & I drove 25 minutes, arriving at 5:32 pm & everything was locked up & dark. It's Tuesday. I'm just really not impressed with this.

Searched the internet for somewhere local to recycle used vehicle and ​garden tractor batteries…read more Numerous articles​ stating Rural King gave in-store credit or​ gift cards. CALLED our local Rural King in Elyria to verify that they still did perform this service. While on the phone I specifically asked if they had a limit as we had about 7 or 8 batteries to recycle. The young man said no, no limits. Loaded up our batteries, drove 20 miles to the store where I called, unloaded the batteries, went to the customer service desk where we were promptly told that Rural King no longer recycles batteries. Wasted over an hour of our time plus gas for our vehicle. I would think all the employees should know the policies of the store where they work. Aggravated and disappointed with Rural King today. Chris in Wellington Ohio.

Company advertises products it doesn't have in stock, randomly cancels order without explanation…read moreand refuses to respond. Customer service apparently doesn't exist. Go any place else to make your purchase.

Stopped by Sherwin Williams to buy some ceiling paint. The moment I walked in, I was greeted and…read moreasked if I needed anything. I asked for five gallons of Eminence ceiling paint. Within five minutes, she had the paint on a hand truck and next to my car. I was able to use my Friends And Family discount too! This locally owned business will continue to get my support, plus I have a relative and several friends that work for Sherwin either in their chemistry lab or information technology. The paint is pricey, but of very good quality.

I am a stickler for adhering to the social distancing rules. Not just for my benefit, for the sake…read moreof everyone else too. Which includes store clerks. Sherwin-Williams established a great call-in and pick up service. I just called in what I wanted; asked a few questions. And, upon driving to the store, they bring your purchase outside while maintaining the 6 feet or better social distancing. This SW is my go-to store now and in the future.