They were very professional & explained exactly what they found. They repaired & cleaned,…read moreeverything is working great.

My husband and I had the crew from Brian's heating and cooling out to replace out heating and…read morecooling system along with moving the heating unit to a completely different room. I was very pleased not only with their work ethic but also with their willingness to fix issues that were done incorrectly by contractors before them. I am not extremely mechanically inclined but the technician Adam was patient with my questions and went out of his way to explain things to me. Overall this was the best experience we have ever had with any contractor we have had complete work in our home. Sherry and Stephen Titzer

I'll tell you my experience you decide if you wanna work with these people, they came out to my…read moremom's house, who is 89 years with dementia and had to snake the sewer drain on dec 17th. The charge $335 which I thought was a little excessive just to snake a sewer line. We paid it and I said well that gonna fix it. On December 29, they had to come back out because the same pipes were backed up again. They charged her another $300. I thought that was a little excessive and when I asked about it, Tammy, the owner said you're more than welcome to take your business somewhere else, Well, that's what I'm going to do and I suggest if you're reading this review, you might want to think before you deal with these people tell me an attitude of arrogance. Looking at the reviews below, I'm assuming I'm not the only one that's having this issue and their arrogance!!!

I requested a quote for a replacement of an old heat pump. 2 guys came out and knew their business…read moreand work end pretty good, we went over some options and I was told they'd turn in the info for a quote next week. In the mean time, I also spoke with their boss or the owner, not sure which she is, about this not being a priority wanted it done in September versus middle of August, I was trying to get ahead of a potential failure. I never heard from them, no quote nothing, I reached out again to her and still no reply. Pretty much ghosted me!!! So, I turned my business to Rite Temp out of Marion, within a 10 day period from, on site quote, to replacement, tested and running, I am very impressed with Rite Temp.

Avoid Floyd's!! At first, Josh and his team were friendly, but when issues arose, their…read moreprofessionalism disappeared. After installing my HVAC in early 2024, they did a pre-summer check-in and assured me everything was fine. Days later, a severe leak from my attic unit caused water damage. It required lots of time, visits, multiple repair attempts, and when we were finally almost done: one of their techs put a foot through my ceiling. Rather than handling the issue directly, Floyd's forwarded me to their attorney without notice. They originally promised not to bill me for all of the failed repairs, then billed me over $1,200 months later. Worse, they STILL refuse to reimburse me for damages unless I sign an NDA--a shady and unprofessional move. It's been almost a year, and Floyd's has done nothing to make things right. Avoid them at all costs.

Took 3 month to fix my Furnace, I live on a fixed income at 78 yrs old, was in the mid of winter,…read morehe sent a guy out to collect his initial 85.00 SVC call, said it needed a part. he lied no one came to fix it. He kept my 85.00 after he said he would send it back. in these days I have to wonder if that is how he treat his mother or a family member. So very sad business integrity really lacking. We were able to get another heater and person to come and fix it. Thankfully. To date Mr. Floyd has not sent our money back, This is beyond Christmas, he was originally hired October 2024.

The HVAC experts! The quality work and value Riverside provided to my project was exceptional…read more HIGHLY RECOMMEND!

From the owner: Commercial Construction, Remodeling, Roofing, exterior read more

Plumbers are very unprofessional. Will argue with the homeowner, even when the homeowner knows…read moreexactly what is going on with their equipment. They charged me 3 hours for a 1 hour job, because the plumber wasted time digging in the wrong areas, after I had already told him where the problem was. Never again!

Tub wouldn't drain so I called ACME. An elderly man named Bobby came, messed around with my tub and…read morethen something in my basement for 50 minutes and then came upstairs to tell me that this was just the way my tub is and that there's no fixing it. Charged me $84 for the visit. I felt taken advantage of and called to give feedback. An angry man proceeded to lecture me like a child trying to justify the service charge. They're already more expensive than most of their competitors in this area and this is the garbage service they give? Do yourself a favor and pick anyone else.