I think the gentleman's name is Mr.Edward Russell. I want to give him a really big thank you for getting the job done when no else could. Mr.Russel is very professional, patient and kind. While he was working he didn't hesitate to answer my concerns . He took his time giving me feedback with no problem. Mr. Russell help me understand the do's and dont's when comes the plumbing system in my home. And with that I truly appreciate his respect and professionalism. Thank you again Mr Russell continue as you are sir, you're awesome P.S. your service is 100% read more

Russell and Jeff came today to retrieve something our six year old son had put in the toilet--a bubble plastic container, since there wasn't a trashcan nearby. Good lord! They were incredibly patient, taking apart the toilet to remove the plastic bottle efficiently and carefully. Even more impressively, they took the time to explain to our son exactly what had happened and why it's important not to put things down the toilet. Their kindness, grace, and efficiency really stood out--they got the job done and offered recommendations for flushing the system out. We're grateful for their professionalism and the way they handled everything with patience and understanding. read more

They are unethical. They took my money and then ghosted me before completing the job. Won't respond and takes no accountability. No customer service or basic professional decency. ABSOLUTELY STAY AWAY AND FIND ANOTHER COMPANY. read more

Courteous and excellent communication - an expert that saved us from what other service providers were charging 8 times more for unnecessary expenses. They came and assessed the issue and came back after the weekend to fix the issue - my number 1 go to for all of my related needs! Thank you so much! read more

E&S caused significant water damage to my unit and four units under me due to negligence during a routine water heater replacement. They've been unresponsive to me since the incident took place five months ago as I've attempted to reach them. read more

Jeff came to my home to review a leaking kitchen sink. He was early, polite and professional. He was able to diagnose the leak and replace the garbage disposal in moments. I highly recommend him for your plumbing needs. read more

I can say I'm a DIY person but when this particular toilet clogged because the kids had put some Lego blocks in there, I was really faced with a challenge. Also requested for the water gun thingy (I don't know the actual name) which I got installed. In short his service was great! Mr Eddie Simmons came in and what can I say, His service was excellent. He had that toilet unclogged in no time! He Great value for money too! read more

Please do yourself a favor and call someone else. Unfortunately I had to deal with them because of my home warranty company. They don't answer the phones, and when they do they sound like you woke them up from a nap (groggy, disoriented). They then get why you're calling wrong after having to contact them multiple times for the same job. I've received notice they were scheduled to come, and they didn't. Today they did come, at 4:30pm (2-6p window), and the plumbers were ORDERED TO LEAVE by the owner after 40 minutes saying we should have had the entire block of townhomes fully drained before they got there (reminder, we didn't know when they'd show up, if they'd actually show up this time, and this shut off effected 10 townhomes). This was not what I was told. I was asked to shut off the main when they called, which I did. The water was literally at a TRICLE at this point. I asked them to have the owner call me, but she refused. I'm working with my home warranty to see if they can get an emergency plumber here to do the repair, but I've told them never ever send this ridiculously unprofessional company here again, and told them they should remove them from their list of vendors. read more

I've used E&S plumbing multiple times for several issues and they have been great each time. The main plumber and I believe business owner is Eddie and he usually has a helper with him. Eddie is very personable and easy to talk to. He is a straight shooter and tells it like it is...giving you an honest assessment of the problem without over charging or telling you to fix things that don't need to be fixed. The jobs I have used him for are: Once to install a dual valve under the sink to connect up a dishwasher, once to snake a drain and install a garbage disposal, and another time to fix a low water pressure shower head. For the shower head issue I thought it was going to be a larger issue but the shower head itself just ended up being clogged. Eddie charged me a nominal fee to fix the shower head since the it was an easy fix. I would recommend Eddie and E&S plumbing for their work quality and fair pricing. For those people complaining about no responses it is a small operation so the response may not be as quick as a giant plumbing operation. I have never found it to be an issue and I feel I have received higher quality service with E&S than I would with a giant plumbing company. read more

Had a straightforward job- replacing kitchen faucet- called and scheduled for a Friday afternoon. On that Friday, nobody showed up or called to notify they needed to reschedule. The next day, a guy randomly calls and says he's on the way to the job. I was glad for the follow-up but it was just lucky that I happened to be home on that day at that time. Second time I called- another straightforward job (bathroom faucet leak)- scheduled for Friday afternoon between 2-6 pm. No call, no show again....it's now Tuesday and still nobody has returned my voicemail message from Friday afternoon asking them to confirm they would be there, as scheduled. I took off from work to wait for them on both occasions - incredibly frustrating not to even get a phone call or acknowledgment of any kind. Unfortunately, I found them to be unreliable and unresponsive. read more

Great, fast, efficient, friendly service. Fixed an issue that we couldn't get fixed with another plumbing service (even after 2 appointments). If I ever need help with a home gas issue again, they'll be the first people I call. read more

After our kitchen drain pipe cracked, E&S responded promptly and provided a detailed plumbing report in addition to performing the necessary repairs, replacing our piping and restoring our kitchen to a safe environmen. Ed Russell and Eddion Simmons are excellent plumbers! read more

I'm a property manager, E&S has been my main go-to company for years. Quality and price unmatched, they are fair, and they always finish what they start. I've even asked them to go to my mom's house to fix her water heater. As a property manager, I have experience with hundreds, yes hundreds, of plumbing companies, and E & S is absolutely, undeniably, the best of them all. read more

Ed and his colleague came to my house and provided top notch service in addressing my broken sump pump. He quickly identified the root cause and replaced the parts in the same session. He gave me some pointers which were helpful in the long term since I am new to home ownership. I highly recommend him for any of your plumbing needs read more

They quickly fixed 2 of my toilets that were running. Included the parts and they were done within 30 minutes. I've used them many times, always quick and professional. read more

E & S Plumbing came out for a warranty request to replace the expansion tank for my water heater. He had to actually cut out a few pipes to get to the old expansion tank and refit the new one. The quality of work was great and they also cleaned up after themselves. I would recommend him in a heartbeat. One thing to note, when you call in, customer service does not exist by the lady who answers the phone. However, Eddie's knowledge and his communication is fantastic so it outweighs the person answering the phones. read more

If I could give 1000 stars, I would! Excellent, professional service. Whatever your plumbing needs are, this is who to call.

Eddie is absolutely amazing! I had an emergency on a weekend, and needed a plumber STAT! I searched Yelp and found E&S Plumbing. I requested a quote via Yelp and Eddie replied almost immediately. He asked about the problem I was having, and said he could be at my home within an hour. Amazing! I am pleased with Eddie's professionalism and customer service. He sent an invoice through PayPal and everything was seamless! I've told him that I will definitely contact him for my future plumbing needs! read more

Let's just say that Eddie saved the day despite HMS Warranty's best efforts to ruin it. I had a claim placed with HMS on June 25, 2018 to service my water heater and they sent the WORST contractor ever, who not only mocked me, but also left a valve open on the unit when he left, resulting in a flood of my apartment. After days of arguing with them, I requested another opinion from a different contractor, and they gave me several options. Almost all were 1-2 stars at best, and then there was Eddie. He had over 23 5-star reviews, and it's no wonder why. He's professional, thorough, and goes above and beyond to help his clients, even if HMS is trying to slow the process down. He wrote a report to them on July 10, but didn't approve the unit replacement price until the 24th. Luckily, he made an effort to pick that unit up same day in VA and drive all the way back to DC to replace it. Above and beyond. I appreciate his service and will go straight to him in the future. I'm saying adios to HMS. Thanks, E&S! read more

Mr. Ed repaired my leaky toilet. I received excellent customer service!!!!!!!! Mr. Ed was very professional and kind! I will definitely patronize E&S Plumbing services again! Thank you so much Mr. Ed!!!! read more

E&S Plumbing was sent out to address a home warranty claim I placed. They came during the estimated appointment time. I got an honest opinion from Ed Russell regarding my plumbing concerns. Ed was honest and clear regarding the issues my home did and did not have. read more

Company is excellent team and responsive. They took care our house and investment property. They do the job right away and fix it right. Both gentlemen are well respect and professional Highly recommend to use them for any service read more

My property had two serious plumbing issues in the past 2 years so I requested a drain camera inspection service from E&S Plumbing. Three guys showed up on time and did the job within 20 mins (clean, professional, quick and easy). Overall I am very impressed with the service and very happy with the result. I highly recommend E&S Plumbing! 5 stars all the way! read more

E & S Plumbing - Plumbing Near Me - Clinton, Maryland

I am assuming these positive reviews are paid or made by the family members of E&S plumbing because there is no way they're this highly rated. I had an emergency plumbing issue. I called my warranty company and they unfortunately connected me with E&S. E&S came to my home, said they needed time to write an estimate and hasn't called me back since, but my warranty said I'd have to pay $900. I've called E&S to ask them to explain what they found. I called no fewer than 4 times with no success. Unfortunately, the warranty company wouldn't switch to a competent provider so E&S slowed down my repair. I cant imagine a worse experience is possible. Please choose someone else and save yourself the trouble. read more

I had to use this company per my home warranty. I called 4x to get a technician to let them to contact my bf and not me because i would not be at home. I did not get a call until almost noon (past the original appt time) AND then they told me they were running late but they had my bf contact info. So why call me? why not call him? So disappointing. read more

I discovered a slow leak that had been happening under my basement sink for a while before I realized it had been leaking. After having reached out to several plumbers with good reviews on Yelp. E&S Plumbing were the only company who were available and/or not providing $100+ estimates just to come out and look at the problem. Eddion said that they would be to my home between 8-10 on the next Monday but due to an emergency leak somewhere else they couldn't get to my house until after 11:00am but they arrived when they said they would at that point and apologized for being later than expected. The fix was to replace the valve under the sink because tightening it wouldn't work. Overall their fix has worked, they were friendly and professional. The price was also reasonable based on everyone else who quoted me. I would definitely use them for any future plumbing concerns. read more

Eddie is fantastic - can't necessarily say the same for the administrative staff, but I'd recommend Eddie to anyone! He replaced our non-functioning hot water heater, went above and beyond, and was super helpful and kind. We'll call him for any future plumbing needs. read more

Eddie and his team are awesome. My water heater broke on a Tuesday, leaving me, my wife, and my newborn baby without much needed hot water. Understanding the urgency of the situation, Eddie not only quickly located a replacement but also worked with my home warranty company to make sure they covered most of the cost. By Wednesday evening he completely replaced the heater with a new one, and we had hot water again. I could not recommend him more highly. read more

Wish I could give 0 stars. Showed up two hours late to give the estimate and had a very bad attitude. He never showed up, returned calls or texts on the day of service. Extremely unprofessional and cannot understand how they are still in business. Steer clear! read more

Was supposed to come Friday morning, ended up coming MONDAY afternoon. I explained that this was a recurring issue and Draino can fix it for a day or so, but it returns. I used Draino after he was a no show on Friday. He refused to scope it anyway and was there for 2 minutes. So unprofessional and unhelpful read more

Great experience with E&S Plumbing. Next-day service and reconfigured our sink drainage pipes in less than 20 minutes! Impressive and efficient! read more

E&S Plumbing is the best! Our water heater stopped working- it ended up being completely corroded and needed to be replaced. The thing is, the water heater was located up in a tiny attic in an old garden-style Condo building. The only way up is a ladder and a small opening in the ceiling. It was a difficult process that Eddie and his team managed carefully and efficiently. We're super grateful for his communication with us throughout the process and his willingness to take care of a super inconvenient situation. I would 100% recommend to friends and family and would definitely use their expertise and services again. Thank you, Eddie! read more

I called this company to fix a leaky pipe at the last minute because another contractor hadn't showed up. The owner was pleasant to speak with and was able to give an estimate over the phone after seeing a few pictures. He provided same day service and came within the time window he estimated over the phone. Not only was he able to repair the pipe but his repair made the pipe more accessible in the future. I really appreciate the fast and quality service provided and would recommend this company read more

Why does this company have high reviews? These guys ghosted on me more than 2 times and wasted my time and money. They came and didn't fix the leak under sink and the guy had a major attitude. The bathroom is closed now because these guys refused to fix the issue and we had to call someone else. Absolutely terrible company, would not recommend. They wasted my time and money. read more

Our water heater kicked the bucket and the E&S team were quick to resolving the problem. I was very happy with their work installing the new one that runs great. read more

DO NOT USE THEM!!! Look at the comments about them not showing up! we set them up through warranty and they had a window from 1-5:00pm to come. They were supposed to call 30 minutes before. i got a call from a woman at 4:50 saying they have to move it. And the only reason she called was because I left a voicemail. If not they wouldn't show up. I will never use them and don't recommend anyone to use them. LOOK AT THE COMMENTS!!! If it happened to most of us, it'll happen ro you!!!! read more

The team at E & S Plumbing was responsive, honest, knowledgeable and efficient. They provided ample notification ahead of their arrival and came well-equipped to assess and diagnose our water heater issues. The replacement part was ordered by E & S from our manufacturer quickly, allowing the work to be completed within 48 hours of the initial assessment. We will certainly keep E & S in mind for all plumbing-related matters in the future. Thank you, Eddie! read more

They never showed up during their appointment window. Called to inquire and received no response.

E&S Plumbing did an excellent job dealing with my backed up toilet. They ran 140ft through the pipes and determined it was a main sewer line clog. They contacted WSSC who came out to my house and cleared the blockage. Thanks to Ed for being so through and informative. read more

Extremely disappointed and inconvenienced by this company's no show for my appointment to fix a tub drain. I called 3 times, and no one has called me back. I cancelled another appointment to accommodate this one. Incredible waste of my time and leave from work. read more