Best service! Found them on https://dmvprofile.com/ -- fast and professional.best service

I am Jenny Du. I posted a plumbing service request and received a call from your company. You arranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions. read more

I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start by saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings. read more

See all

I had a great experience with Washington Home Doctors. Here's what happened. I had an Air Handler for my home that was improperly installed; it was not level, so it would leak (a lot!) when the AC ran. The first company that told me what was wrong, gave me a quote, but then wouldn't commit to a timeframe that they could repair it. Other companies were unresponsive or just plain unreliable, (e.g. saying they would show up and then ghosting.) I spoke to Earl, and he had someone come out to diagnose the same day. After they diagnosed, I was given a quote for the repair the next day. That was Thursday. They let me know they could do the repair starting Monday morning. They showed up at 9:10 am to start and finished the job at 2 pm. He explained (and showed me) other issues with the unit. The team was courteous, prompt, and professional. I couldn't ask for anything more. read more

I needed a bathroom faucet replaced with my furnishing the faucet. This should be a one hour job. I know this, given I use to be a plumber. I would have done the job myself except I'm 76 years old, and it's too hard for me to get under the cabinets anymore. I was quoted $795! I paid $115. If you are considering this company, you might want to get multiple quotes. In response to owner's reply, here are details of request: How many faucets need installation? 1 When do you require this service? I'm flexible Are there any other details you'd like to share? replace existing 3 hole, 8" wide bathroom faucet I even provided a picture of the faucet Perhaps you got my estimate mixed up with someone else's?? read more

Washington Home Doctors - Plumbing Near Me - Upper Marlboro, Maryland

They came fast and fixed it for a third of the price a national chain quoted me. Highly recommend

My go to plumber! I've been in my house for 12 years and they have installed my garbage disposal, and sump pump. Just recently they replaced my hot water heater and I was again amazed at the professionalism. Thank you! read more

Washington Home Doctors - Plumbing Near Me - Upper Marlboro, Maryland

Mr. Earl thanks for responding and the service rendered to the toilet was using a hanger to use on a nonstop toilet. Anyway neither here or there moving on and wish you all much success. read more

Earl and his team were amazing -- knowledgeable, prompt, courteous with amazing attention to detail. They assessed the situation, provided all the options and ultimately, replaced my water heater and put a new thermostat in promptly and at an incredibly fair price. Highly recommend Earl and his team for any needs -- you know they'll do it right the first time. read more

Good news for us finding the Washington Home Doctors Inc., our water heater began to leak. I found the company on Angi's. I called that evening and received a reply within the hour. My husband and had a detailed conversation. We sent photos then continued the conversation to decide what was best for our situation. To our delight an appointment was made for the next morning. Two gentlemen came, Al and Garth, both were very professional wasting no time they began the job. Hours later we had a new long overdue water heater. We're very pleased with our new energy efficient Power Vent Water Heater. We definitely will call them again for future jobs. We highly recommend them. Will & Lin read more

Washington Home Doctors - Power Vent Water Heater - Plumbing Near Me - Upper Marlboro, Maryland

Earl and his team completed a clean, thorough job changing out an old, leaky water heater. The new water heater had to be installed in a small utility closet, but his team rose to the challenge. I am very pleased with the final result, as well as the communication through the entire process. read more

Washington Home Doctors - New water heater installed in tight space - Plumbing Near Me - Upper Marlboro, Maryland

Earl was able to look at my HVAC system within only a few hours of calling for emergency service. As a new homeowner on a hot July day, I was so grateful I could be squeezed in. He was super informative, helpful and explained everything about how the system worked as he went through different diagnostic tests to assess the problem. I would highly recommend them and will definitely reach out if/when other issues arise! read more

We reached out to Earl at Washington Home Doctors to diagnose a broken air conditioner. Outside unit was not running and vents had no airflow; temperatures outside were hovering around 94 degrees. He was able to get a technician out to my address later that day. The tech (rick) got me up and running and even dealt with severe traffic that day. He even had to make a trip to grab a part to fix the unit. Very happy and grateful for their service and making sure this was all fixed on one trip. I would highly recommend and I am very appreciative of their work. read more

Excellent service my technician Earl was prompt. He was courteous. He was clean. Also he fix my air conditioner unit within a timely timeframe without any hassle. I would recommend this service to anybody who needs HVAC or air conditioning services. Excellent job. read more

Can't say enough about what a great job Earl did in replacing the out-of-commission water heater in the house we just bought. During the course of the install he discovered multiple gas leaks in some very old pipes, so he went out in the middle of the job to get the necessary parts and rebuild the gas line. I think he must've been here about 8 hours longer than he expected to, but he was very dedicated to seeing the job through so that we could get a hot shower in on this very sticky day. Great guy, highly recommended! read more

We called Earl at Washington Home Doctors to come fix our leaky toilet. We had gotten it looked at by 2 other plumbers who told us that we would likely have to cut a hole in the ceiling of the unit below us in order to fix the leak. Luckily we had WHD come before moving forward with that because Garth looked at our toilet for just a few minutes and told us that the problem was just a leaky pipe off our toilet that needed to be replaced and caulked and we'd be good to go without having to go cutting into our downstairs neighbors ceiling. It saved us a lot of headache and I am so glad we called them! They helped out with 2 smaller repairs including the toilet handle and a broken drain stopper thing in our other bathroom (I clearly don't know the technical term lol). Earl gave us a quote upfront. Just make sure to call Earl if you want to add any small projects to get a revised quote as you go! Thanks Earl and Garth! read more

Washington Home Doctors is a friendly and professional local company. They're really easy to work with and help you understand the work that they're going to do. They surveyed our basement to help us understand why it might be flooding. I appreciate that they proposed different options at different price levels so that we understood our options. I will definitely call them again for other plumbing needs! read more

Earl arrived promptly at the beginning of the service window and was very knowledge and delivered on his promise of excellent customer service. read more