My ford mustang had a recall for the reverse camera. I dropped it off, a week later I call to check…read moreif it's ready and they say "We couldn't fix it" and some quick excuse. I went a week without a car and they didn't reach out to me until I reached out to them. Very disappointing Cody.

Great group and very pleasant to deal with. Good honest people without being pushy. I went to 7…read moredealerships in the past week and they were the most honest and best to deal with. Contact Ryan Fehl!!

Saturday. I bought a Chevy tahoe 7 years ago and traded it in with almost 300,000. Prior to that…read moreI traded in my Avalanche for the tahoe with over 200,000 miles. They stand by their work and their care for keeping you on the road. My family also uses them and always has great comments about the work and customer service. Also being in the neighborhood is a plus because you giving back locally. Highly recommended.

Prices from the website don't match what the seller is actually selling for it's a zero because…read morethey do not have accurate information for buyers

Javier was a pleasure to do business with. Professional, courteous, and helpful. I just purchased…read morea new 2026 F150, and I would recommend Javier and Doggett Ford South Loop to anyone in the market for a new Ford.

Great place to buy and service your vehicle. They even offer mobile service. Very friendly staff in…read moreboth service and sales.

I have a few cars; Ferrari, Mercedes and Porsche, and now, an Aston Martin Vantage. I've also had…read moremany exotics over the years so I'm well versed in how these places can make you feel. I only write this to give you a flavor of my experience of dealing with dealerships, not to be flashy; so please read with the good intent in which it is meant. I'm deeply impressed with this dealership. Not only was their polite, professional and knowledgeable approach one of the best I've seen, but there was also no shenanigans and BS tactics often deployed by dealerships sensed. Kudos to these guys; I really am Impressed by how these guys treated me and welcomed me. From entry to exit, the team were courteous, genuine and couldn't do enough to help me. I really have never felt this level of service at a dealership before. I'll certainly be buying a car from them in the future when I change this Vantage out. Thank you. I highly recommend this dealership to any petroleum head, picky car person or anyone for that matter.

Great staff! Great events! Great cars! Great service! Fantastic Formula 1 watch parties!read more

From the first hellos to now over 20 years later, Sugar Creek Auto has been and continues to be…read morethe only place I will have my car serviced. I trust Nick and his guys implicitly and will drive from Richmond simply to maintain routine work and make sure my car runs as smooth as possible. Their shop is clean. Nick's wife, Flo and Melissa maintain a tight ship. They will welcome you into the family and give you a great cup of coffee while you wait. The price is fair and Nick is honest about the things that will affect your car's performance and what needs to be taken care of immediately vs what can wait for future work. Appointments are easy to schedule online but they will also have no problem fitting you in over the phone. I always leave from there knowing my car and I were in the best hands.

Sorry this is late.Thanks Nick and Flo for taking great care of my pride and joy. I reach out to…read morethis company after having my car shipped from Jacksonville Fl to Sugarland Tx with a broken handbrake. Nick kept in contact thru the entire process letting me know what was going on with my pride and joy. Being in a new town not knowing what to expect. I was taken care of with kitt gloves. They went above standard even taking care of something minor along the way. Thank you Sugar Creek. I highly recommend this place to anyone. Impeccable Service. Keep being awesome

This is Patty Smith I am self-employed and I also work as an account executive for Trans Merit…read moreMerchant Services I cannot say enough about how nice and kind this lady Neveen is she is the owner and operator if you need a vehicle if you need you need to go get your vehicle repaired they are kind honest and caring and you can't say that hardly it in automobile business everybody wants to rip you off that my experience was six stars out of five OK anyway I thank God for such a kind and down to earth wonderful lady

Great experience all the time! Nevine is the manager and she is kind and very considerate of your…read morebudget (shout out women bosses!) Ive never met a mechanic shop that focuses on customer service and takes their time to explain everything to you. As a female, Im always nervous around mechanics because they take advantage, but this place is completely different! Ive been taking my 2006 Mercedes here for almost 2 years and they are the reason it runs so well! I always feel the prices are fair and the work is excellent. I would recommend this shop to my friends and family.

I am a magnet for uninsured drivers. That being said, the one accident I've been in where the…read moredriver actually had insurance led me to David McDavid's Body Shop. They had to replace the entire bumper of my Honda Civic and did it in less than a week. They were efficient, fast, and I didn't have to worry about a thing. Now for the minus one star justification. While we were sitting there waiting for Hertz to pick us up, we had a woman come in there livid and screaming at the top of her lungs. Evidently her insurance didn't cover all of the cost and she couldn't afford to pay off the rest so the shop threatened to keep her car until she could pay it off. Now, if that's their policy, that's fine, but discussing things like that in the common room in front of 10 other people is a little awkward. I'm not sure what the polite thing to do is at that point, so I started playing snake on my phone to distract myself from the scene. Finally the manager came out, took her to the office and she left 10 minutes later looking much calmer (though she did throw a dirty look at the receptionist before she left). My other gripe with them is their marketing ploys. Since they're also connected with a dealership, I guess they felt it was okay to call non-stop for 2 weeks to offer us a new/used car. Granted it was my husband's fault for saying that we were planning to look for a new car within the next year or so, but it got to be quite annoying. Finally we had to call them and ask to be taken off their calling list. No big deal, just a little irritating to come home to 3 messages a day from the same dealership. All in all, they did a good job with the car and I have no complaints. The location isn't the greatest, but I'm not sure if there would be anything much better on that side of town anyway.

The people are really friendly. Mitch the estimator was really cool. I just wanted an estimate on…read moremy Lil scrape but he gave me one on every part of my vehicle. Now I know he was doing that because it's his job. However, I still felt valued.

The Gold Standard in Customer Service - Southwest Infinity Dealership…read more My experience at Southwest Infinity Dealership was nothing short of exceptional and deserves the highest recognition. In today's market, it is rare to find a dealership that truly operates with integrity, transparency, and genuine respect for the customer - Southwest Infinity does exactly that. From the moment you walk in, you feel valued. The team is professional, knowledgeable, and committed to excellence at every level. I would like to give the highest commendation to Sales Manager, Steve Villanueva. Mr. Villanueva is an outstanding leader and a true asset to this dealership. His professionalism, attention to detail, and dedication to customer satisfaction are exemplary. He listened attentively, communicated clearly, and handled every aspect of the process with honesty and efficiency. He went above and beyond to ensure a seamless and positive experience. Southwest Infinity, under the leadership of professionals like Steve Villanueva, has set the gold standard for what a dealership should be. I give my strongest and most sincere recommendation to Southwest Infinity Dealership. If you are looking for unparalleled service and a team you can trust, look no further. ---

We brought our car in for an AC check. They charge us $399 for a checkout fee where the other…read moreInfiniti dealership on I 10 charges $225 for a checkout fee. The price for the compressor at their parts counter was $1248 and they were trying to charge us well over list price for the parts they overinflated the book time and their hourly charge for installation of the AC compressor. Never bring you car here.