Not a fancy boutique supermarket, most of their customers are convenience stores and restaurants,…read morebut they also sell to the public. There is quite a bit of commercial kitchen equipment and "to go" food packaging, cases of candy bars, cases of mushrooms and giant slabs of meat, etc. Like Loblaws, No Frills, Extra Foods and Great Canadian Superstore in Langford this is part of the Weston Foods conglomerate and carries PC and No Name products Prices are very good if you buy larger quantities, lighting is not beautiful, not a lot of customer service staff.. If you want to pay a lot more for fancy, try somewhere else.

the front end manager,Debbie, was completely unprofessional and rude, throwing my items across the…read morepacking area and acting super inconvenienced by people coming through her till, as if it weren't her job. if she doesn't like her job then she shouldn't work somewhere that prides themselves on customer service because this was ridiculous and completely unacceptable.

I am new to sewing and have been into the Makehouse twice to browse, purchase, ask questions, and…read morebe enthusiastic about my new hobby. The staff are just terrific. Very knowledgeable, encouraging, and excited to share their craft. It's a joy to shop there. Oh, and they let well behaved dogs in! It's a really welcoming place to be and shop. Lessons next!

If you venture a little bit beyond the tourist core along Fort Street, you will come across The…read moreMakehouse....if you're a crafter, especially if you're into sewing - or want to be - you will find a delightful playground. This is an adorable, somewhat small shop-classroom-studio. There are lots of indy label sewing patterns (like Christine Hayes, Colette, etc), sewing notions, a smattering of scrapbooking items and some lovely locally-handmade pieces. The Makehouse offers fun classes. They offer basic sewing, pattern making, upholstering and specific piece workshops. There's a Kids Club a couple nights a week. They also have drop in sewing times and "sewcials". It seems local fiber artists use the space as a studio...it's an inspiring environment. They were featuring some unique hand embroidered portraits of women by an artist named Annie Nazarian when I stopped by. Unique, interesting. There's a definite Somerset Studio, slightly vintage vibe coursing through The Makehouse that is charming...if staying downtown, it's worth the extra block's jaunt to visit or if local, a few hours to stop for a class. I try to spend a couple weeks at a time every few years in Victoria - and on my next extended stay I intend to take some classes...I can't wait for my next visit!

Top notch company. Answered all of my questions and helped me out immensely. I spoke with Taylor…read morefrom their customer support and let me tell you... he is an exceptional employee. Super smart and super friendly and super helpful. An excellent customer experience!

I went in on a quiet morning and there were five sales people on the floor. No one asked if I…read moreneeded help and when I asked for service after wandering around for 10 minutes, I was told someone would be with me shortly. They weren't and I saw two sales people answer the phone long after I had come in. Eventually, their newest sales person came to help me. She knew nothing and when she, twice, asked for help from the more experienced staff, they answered her and then abandoned her, despite it being obvious she was struggling. After 30 minutes I still didn't have a quote for a standard shower set as she still couldn't figure out the pricing, the parts etc. I asked her to email me the quote when she got it figured out and left. It's been a week and I'm still waiting for her email.

It's one of the best bookstore in Victoria, with lots of choices and they are open until 9pm…read more In fact they remind me of Renault Bray in Quebec. They have chairs to sit and read a bit and prices is good i would say better than Indigo. They have nice depts of biography, novels and a nice dept of magasines. Un des bon libraire de Victoria, beaucoup de choix, et de plus comme Renaud Bray au Québec ils sont ouvert jusqu'a 9 hrs. Ils ont quelques chaises ou on peut s'assoir et feuilleter un bon livre, les prix sont meilleurs qu'Indigo, et au moins ce n'est pas une chaine de magasins. Ils ont plusieurs sections : Biography, novels et une belle section de magasines.

Rude and unfriendly staff. Will not be back. Too bad - the store has a good selection of children's…read morebooks and puzzles. Off I happily skip to Munro's (bookstore) instead!

For a small gallery tucked in among lots of small shops and a stones throw from other, higher-end…read moregalleries, I was really bowled over by the selection and quality of the work carried by Eclectic! They carry a wide range of small paintings, mostly quite lovely landscapes in oil, acrylic or encaustic. Also an impressive selection of wood sculptures, ceramics, and glass. I was especially impressed with the many wooden bird carvings by Hermann Edler (one of which I bought!) and the ceramic "jug birds" by Gillian McMillan. Lots of jewelry too. Oh, don't skip by the card section without a good look--there are some dazzling hand crafted cards by several artists. This is a place where you can purchase lovely pieces without feeling like you're going to break the bank...plus you can walk into Eclectic and never feel like the staff are silently judging you on the likelihood that you can afford or even appreciate the works. The woman who owns Eclectic seems to genuinely care about the artists she carries and about the joy of looking at their achievements.

If you are loving for some lovely local art, including small paintings (original mixed media,…read moreacrylic, water color), classy jewelry, functional carved wood and ceramics, do drop by this place to check out the selection. Large price range of items that might fit in your budget. Great place to pick up a small unique gift for a loved once!

These guys have great reviews for a reason! I agonized over bedroom furniture for months before…read morestumbling upon this place and couldn't be happier with my purchase - solid wood, great design, reasonable prices, wonderful service and locally owned and operated. Of course you can always get cheaper stuff on Wayfair or Ikea, but you have to assemble it yourself, or you don't know what you are getting, and then you end up replacing it in a few years anyway.

After looking around for a TV stand that would actually fit in with my other Danish modern…read morefurniture pieces, which is a lot harder then one would think, I came across Monarch Furnishings. I can't say a negative thing about Monarch. The service was great, the staff was very helpful, and didn't come off as snobby unlike a few other furniture stores that I won't mention here. The furniture itself is fantastic. Real, sustainably harvested hardwood construction with great design aesthetics, and all reasonably priced for the quality of furniture you're getting. Sure, they're more expensive then Ikea, but would you rather spend more for a quality piece of furniture that's going to last you a long time, or would rather spend less for a semi-disposable, particle board, piece of sh!t that every frat boy has?

If you were to look up Customer Service in the dictionary, I think you might actually find Popeye's…read moreSupplements in Victoria. I went into Popeye's Supplements in Victoria 5 days ago to tackle a health challenge, and spoke to Josh. I have been heavily into health and nutrition for over 30 years, teaching martial arts for almost 30years, and am now over 50. I was really impressed with Josh's knowledge of health, nutrition, supplements and the human body. He was very honest with me about what I needed and didn't need, explaining carefully his reasons. He listened carefully to what I had to say, and what my needs and goals were. I was impressed that he encouraged me NOT to buy anything that first visit, instead sending me home with free samples. I came back the next day to discuss my needs further, and how the samples went. He sent me home with more free samples. A day later, I went back for my 3rd visit and was able to confidently purchase an array of products that would help me with my health goals. I have been on the products for only 2 days and already feeling the difference. More importantly than that, Josh's incredible customer service will make me a loyal customer, as I know he has my best interest at heart, and wants to make sure I go home with the right products, and that I don't waste my money on products I don't need. Thanks Josh! And thanks Popeye's Supplements for encouraging a culture with your staff of truly helping their clients!

Tons and tons of whey protein power and protein bars. Very wide range of selection and different…read moretypes of whey protein powders including multiple brands of grass fed. The store is geared more towards body building and that's not my focus but I still found a lot of goodies. They have a few vegan protein powders too. I liked the brand IronVegan the best. As far as I'm aware this brand isn't sold in the states. The employees were really nice and knowledgeable. They let us try a few different types of protein powders. I thought that was great customer service. They said they didn't want us buying something and end up not liking it.

I had the most delightful experience making my purchase of a graduation gift for my granddaughter…read more The young woman Tiffany that helped me with my selection was so so kind and helpful. Once I made my purchase I wanted it engraved she very kindly gave me the name of a shop that did engraving and they were great. I can't say enough about the help I received from Tiffany.she is truly an asset to the company.