My front door lock was broken. I called the number listed on their website. I was connected to Leo…read morethe owner right away, and he said a technician will be out within an hour to provide a free estimate. Ben, the technician called me within ten minutes to verify my address. He then called me again to let me know he was within ten minutes of my address. Ben was helpful and professional. I appreciated his service. Overall, a pain-free experience. I highly recommend them!

Don't do it. Such a scam. Guy showed up when my techs locked the keys in the van Told my tech…read morethat we already talked pricing and tried to charge my guy $350. I never had a convo about price. When I called the company back they were shady and wouldn't answer questions

Perfect. Got locked out and one of these guys came out in 20 minutes and had it done in 5, no…read moredamage to the lock. Was happy it sounded like two brothers running things, no large corporate bs.

Honest business! I…read morecalled about getting the door lock cylinder on my car replaced, specifically asking for something that a friend recommended. While other locksmiths I called said, sure we can do that and gave me quotes, Louis at NELA talked to me to understand why I was asking for that specific thing, let me know the reasons why it wasn't a realistic or good option for my situation. I didn't end up needing service from NELA, but I certainly do appreciate that they are honest and don't just do a job to get paid. Now I'll go to them in a heartbeat should I ever need a locksmith.

I love this Guys! They help me with my car key. I had accidentally lock my self out my car but R &…read moreJ locksmith where the fastest near by locksmith to respond. They really know their stuff and helped me get back in my Car in no time! I would recommend 10/10

This place is awesome!! The owners and woman who answered my call were so helpful. They got me in…read moreimmediately. Hugo did an amazing job! He made my new key so quickly and was so knowledgeable! He was a joy to work with, and I highly recommend this business.

Great communication, awesome prompt service and very knowledgeable. I highly Cuong's (Kong) service!read more

Cuong of LocKing Kong (the reference is wonderful) saved my family's sanity. One of us had our…read morehouse keys stolen, leaving the family distraught trying to get life back in order. Out of safety we wanted to have our doors rekeyed as soon as possible; Cuong responded in a timely manner on a Sunday night, and was able to move some of his jobs around to accommodate our schedule. We ended up having more locks rekeyed than originally quoted, and the result price was still reasonable. He was prompt, knowledgeable and polite. Working in the dark during daylight savings time was no problem nor was dealing with our family's quirks. Thank you for making the time to work for us; highly recommended for those looking for a local locksmith in the Walnut/Diamond Bar area.

I called Superheroes Locksmith because they serviced my area and I had locked my keys in my car…read more The operator took down all my information, and when I asked about pricing, he told me the technician would provide more details. When the technician called, he said he'd arrive in about 40 minutes. I asked again about the cost, and he told me it "usually" runs about $70 plus a $20 service fee. That sounded reasonable, so I agreed. He arrived and unlocked my car in less than five minutes--which I appreciated--but then handed me an invoice for $250. When I questioned the price, he denied ever mentioning $90. I didn't want to escalate the situation, so I paid, but I was incredibly disappointed. I feel misled and overcharged. I would not recommend this company to anyone based on my experience. Be cautious--they're not upfront about pricing, and I walked away feeling taken advantage of.

Shady and scam artists. Don't trust the 5 stars…read more I locked myself out of my car at the Covina AMC, keys left on the drivers seat. I called them, explained the situation and asked for an estimate, they gave me a weird answer about how they needed to see the car, despite asking me for the year, make and model. Money is tight so I didn't wanna waste either of our time. 40 minutes later their "employee", some random kid, looked like he was coming from home, pulls up. I explain to him the situation and once again ask for an estimate. Money is tight. He brushes me off saying he has to look at the car. $260 he tried to charge me after messing up my door with his balloons. $260 is ridiculous - shouldn't have been more than $50-$150. Luckily my lady and I had a backup plan to uber home and back with our spare - it would've have cost us a total of $60. I tell this man $260 is ridiculous and that I could only do $150. Here's the kicker. He looks at his phone as if speaking w someone, and settles on $150 IF and only IF I leave a good review. At this point my lady loses her cool and starts cursing out the dude cus of the ridiculous pricing. I realized this was a waste of time and tell him that we're just gonna Uber home instead. This guy had the nerve to ask me to pay for "services". WHAT SERVICE. He bulged my door out with his balloon gizmo and did nothing else. Tried to charge me $50 for him just coming out. Ridiculous. Do not trust these reviews. Do not give these scammers business. Suspiciously just as this guy drove away, a "different" locksmith company called me back, after over an hour mind you, and asked what the issue was. I simply hung up. Decided to take the time to leave this to spare anyone else their time and money. And to help you see behind the lying 5 star reviews. If I could leave negative stars. I would. EDIT 19 hours after posting this review and the same review on google, I get a call from the owner attempting to BRIBE me into taking down the review. I was being nice and respectful until he tried to bribe me and called me disrespectful and dishonest for not agreeing to. After that I lost my temper. What is honest and respectful about hiding the truth? Stay AWAY from these SCAMMERS. He threatened to call me nonstop until I took the review down. This is a screenshot of him spamming me until I blocked the number.

Razmik is very kind, responsive and was able to come help in 15 minutes. Saved me on the hottest…read moreday of the year! Thank you.

I have an old, stubborn lock with a broken door handle that just broke out of nowhere. When I…read morecalled and explained the situation, Razmik gave me hope and said should not be an issue. He arrived within 20 minutes after my call. He was incredibly attentive and professional throughout the entire process. He took the time to assess the problem thoroughly and explained what needed to be done in a way that was easy to understand. In no time, he had the lock fixed, and the door handle working like new! It's rare to find someone so skilled, prompt, and courteous all in one, and I couldn't be happier with the service. If you need a locksmith who gets the job done right, look no further! Highly recommended!

We are out of town and need someone to jimmy and break a doorknob lock. The top lock works and we…read morehave a key. Super easy job. Less than 5 minutes work. I ask for a quote and get $80 flat rate. I agree to that. I ask my neighbor to meet him. They kindly take time from their day. He gets there and says NOW ITS $320!!! For 5 minutes work. After he quoted $80. How unscrupulous. He tried to say because it was a weekend. It was a weekend when he sent the $80 quote. Nothing had changed. We end up paying $100. Yuck. Having to deal with people who choose to swindle others. DO NOT TRUST THEM. Try a better reviewed honest company. Their word means very, very little.

I found my front door handle wasn't opening the door, and I was locked inside! I reached out to…read morethis company and Eli called me right away, then arrived within 20 mins. He identified the problem, reviewed the plan, reassured us that he could fix it and even provided a timeline. Apparently it's a more sophisticated lock than others so he had to take it to "the shop" for fixing which was done and returned like brand new. He stayed to show us how all of the handles and locks were now back in sync. He made us new keys for the lock and went above and beyond to get it all working before he left. The service has a 1 year warranty and we were provided Eli's direct contact info if needed. Would highly recommended!!

The installation was fast and the guy was nice, but I intentionally opted to use a different…read morelocksmith than I had the 2 previous times, just for security purposes. I requested that the box arrive completely unopened and he agreed to this. The previous 2 times this was done for me by Freedom Locksmith, the box had shrink wrap on in, but the 2 guys had already broken the seal on the shrink wrap, despite me having asked the second time for this to NOT be done. When searching for a new locksmith, I accidentally put in a quote that sent the information out to 7-8 different locksmiths and Next Door Locksmith was one of them. I went with him because he knew exactly what I needed without me having to repeat myself via email message several times. I again asked for the box to come completely unopened. Next Door Locksmith agreed. He came with the box, but it did not have any shrink wrap this time, which I found a little odd and questioned him, but it was more imperative for me to have a new lock put on. This installation was about $75 more than the previous 2 times with the other locksmith (Freedom Locksmith). When having the receipt emailed to me instead of sent via text; the transaction receipt was from Freedom Locksmith. When I sent another message questioning the Nissin G. about this, his response was that he is the same person and that he never worked with me before. Which he did the first time. The second time he sent a different guy and this time it seems as though he's just creating additional business names on Yelp for an unknown reason. Either way, the cost of this service was a lot more expensive than the 2 prior times for the same service from the same company. I'm giving 3 stars only because of the cost and my concern of this being the same company I used prior, but them using a different name.

I locked myself out of my car. He responded within 10min and showed up in less than 30 mins. He had…read moregreat customer service and was fast and well priced