I love Take 5! Zoe was super knowledgeable and walked me through my oil change and coolant flus…read more Great service and even better peopl!

On 6/21/25, I brought my vehicle to Take 5 in Zachary, LA for an oil change and was upsold a…read morecoolant flush. Shortly after the service, my vehicle began leaking lime green fluid and then overheating. I returned to the location and was told that they were unable to diagnose the vehicle, and I should take it to any mechanic and have it serviced. I was not made aware that taking the vehicle to be inspected without speaking with the District Manager could result in a denial of any claim submitted. Rashad Lockhart informed me of this during my call to Take 5 Customer Support on 6/27/2025 but let me know since I'd returned to the location already, I was free to have the car diagnosed and repaired. He also provided a ticket number via email and instructed me to upload any receipts. He also informed me that I'd receive a follow up call within 5 business days. I followed up 7/15/25 and 7/31/25 requesting any updates. I finally received a call back on 8/6/25 from Mr. Donald Roy Jr. informing me of my claim denial using Carfax and video footage as substantiated evidence of wear and tear but offering to reimburse the amount for the coolant flush to which I denied as I did not want this to be seen as an acceptable resolution and or waiver of any further legal action. I've since requested the video footage Mr. Roy placed within his denial letter as one of the reasons for the claims denial and hope to hear back from him soon. I've used Take 5 with 3 different vehicles I've owned over the past 10 or so years. The workers and everyone I've spoken to are always polite. I have concerns over their upselling practices and will be following up with the BBB and my states AG. Beware of any services outside of the oil changes Take 5 is known for. This has been a very time-consuming ordeal that resulted in a costly repair to my vehicle. Update: After filing with BBB, I received a response from Take 5 stating that a subpoena is needed to review footage and reminding me that I declined the refund of the coolant flush and that I stated I will take legal action. PLEASE USE YOUR BEST JUDGEMENT WHEN CHOOSING THIS COMPANY FOR CAR MAINTENANCE.

I've had such great experiences with this company. Yesterday I went in for expired window sticker…read more Diagnosed that I needed rear brakes and my oil needed to be topped off! Sensors on my car are hypersensitive. Dealership had quoted brakes at an incredibly high rate so I was pleasantly surprised by their quote. They ordered the pads, called me within an hour to come back and I out was out the door in about 30-45mins. They are friendly and genuinely helpful And respectful of your time! They get my business!

I visit February 2, 2026, approximately @ 1:16pm. Came to purchase a battery and for them to…read moreprogram battery to my car. I've gotten work done here a few weeks prior, brakes and rotors were done and my door panel was suppose to be reinstalled. The service advisor put battery in car but didn't program battery to my vehicle . Anyone who owns an Audi or foreign car knows its special requirements when it comes to our cars. i repeatedly ask if they knew how to do it, I was told "we work on Audis all the time . " I have a guy who loves working on those type of cars and he is very good at what he do". After work was done lights were on the dash and I knew from then that they didn't program battery to my vehicle. I contact the shop right away, even sent proof that the work wasn't done. Nothing was done, was told a manager will contact me when he gets back in to work because he was under the weather. Here it is going on another week and yet no one has contact me or did anything about this matter. I had to make an appointment with Audi to get my car fixed! After carefully doing a diagnostic, I was told my door panel was still unplugged and not installed. My battery was never programmed to car , which I have proof of that as well. I had to pay an additional 420 for audi not only to program battery to car but to fix that door panel that they were paid for from the prior work that was done. i will never do business again with this shop! I don't respect that at all. So thanks for nothing! for now on I will go to the dealership , I have learned my lesson with these shady shops.

Great service, fast & reliable! Mike Williams, Assistant Manager, was amazing when we needed help…read morein an emergency! Thank you!!

Been waiting for a nail to be removed from a tire for almost an hour now. It's only myself and…read moreanother customer who's been waiting longer than me. No update provided. No timeframe given. I could've went to Walmart for faster service

Complete Automotive are completely reliable and honest as far as I can tell. Brian is always so…read moreprofessional and prices are most reasonable. He even gives you several adjusted prices on parts if and when found cheaper. I'd recommend them to anyone with automotive needs. Give them a try.

RAVE!! I want to rave about Bryan and Doug with Complete Automotive and Complete Collision in…read moreZachary and Baton Rouge. I bought a new car on June 26th and 3 weeks later someone came into my lane nearly side swiping me. Out of instinct I swerved right and hit a huge curb/drain. I did damage to the passenger side tires, the front passenger rim, completely destroyed my alignment and suspension and a few other things. I had Doug look at it and he was able to tell me what was wrong with it and had me bring it to Bryan at the Automotive center in Zachary. I was upset to say the least and to know how much money I was going to have to put out made me sick to my stomach This was also the only reliable vehicle I had to get my children and myself around. Bryan and Doug gave me top notch care! They were understanding about my situation and did everything in their power to ensure my car was repaired safely, and quickly!!! Doug has done work for us before at the collision center and is the most thorough person I've ever come in contact with! Thank you Bryan and Doug for taking care of my car and being so wonderful about everything!! If you need work done, this is the place to go! I wouldn't trust going anywhere else!!

Got lot of work done and they fixed everything and got my car to pass state inspection.read more

They treat their customers with respect and go above the expected to make sure you understand how…read moreyour vehicle was repaired. They stand behind their work and deal with the insurance and warranty compines directly. A week or so following their work, they send a text or email to make sure the repairs were done correctly. These guys are wonderful, especially the manager, Troy.

Great customer service . Quality service and prompt response . It also happened quicker than I…read morethought. That's why I told all my friends to check it out it make life a little easier

From the owner: 100% Mobile Full Synthetic Oil Changes…read more Filter Services: A/C, Engine Air Filter etc. Wiper Blade Replacement Battery Testing and Replacement

This place is owned by and ran by two Vets that served the USA SO I WANNA SAY THANK YOU TO THEM!…read moreThey do excellent work and never give up. My grandson brought them a nightmare truck problem and although it took a little time they found and fixed the many problems it had and it had a lot. I highly recommend this place because they are fair and do great work

From the owner: We are a veteran owned business that specializes in alignments of lifted, lowered, and stock…read morevehicles. We perform steering, suspension and brake work. We offer new tires and we have state of the art alignment and road force balancing equipment from Hunter Engineering.