I called them to level my camper out and Chris was absolutely positively 100% very professional…read morevery quick and really really good I would recommend him to anybody When I called he was here within 30 minutes and the quality and value was definitely worth it. So I would say ask for Chris he is the only one I know from that company as the only one I have dealt with and OMG he is so friendly, and like I said very professional and did it quick. So yes I will recommend him to anybody.

Apologies if this is a long story. After my mother in Michigan gifted my daughter her 2001 VW…read moreBeetle with 48,000 miles on it, my daughter and I traveled from California to pick up the car. We headed out on Thursday morning for the 5 day drive back home to Oakland California, taking a northern route to stop by Badlands National Park and Mt Rushmore. By Saturday evening, we arrived in Cheyenne WY, where we spent the night. After looking at the weather forecast for the Sierra mountains, we decided to pick up some chains for our tires at the local Walmart in Laramie, WY, before continuing on our trip. On Sunday morning, as we got close to Laramie on I-80, the engine started sputtering, misfiring and losing power. The EPC light kept flashing and it was clear something was wrong. I was able to make it to the local Walmart parking lot, though the car stalled a few times on the way there. After I parked, I was unable to generate any power beyond idling, and the car continued to stall. I consulted yelp and google to find a local mechanic, but none of the local shops were open on Sunday. I saw a listing for Rise High Auto Repair, which described itself as a mobile mechanic company. I called the number and spoke with the proprietor, Chris on the phone. He said he could be there in 35 minutes and would diagnose the problem for $125 ($95 diagnostic fee and $35 travel fee) in the Walmart parking lot and that the $95 diagnostic fee would count against the repair cost if we opted to have him repair the car. When Chris arrived in his mobile truck, he was incredibly friendly and he got straight to work. He recommended replacing the spark plugs and wires, thinking that would address the issue. After finishing the repair and clearing the codes, he suggested I drive around in the parking lot a few times to reset the computer to see if the repair addressed the issue. However it did not. I made it about 200 feet and the initial problem persisted. He said he thought it could be an issue with the throttle, which he said he could clean, but if it needed replacement, I'd need to spend a couple of days in Laramie, because it was unlikely any of the local part shops would have the necessary part in inventory. He took apart the throttle, cleaned it out, and reset the computer. We decided to take our chances and see if we could make it to Salt Lake City and then Elko NV, which was about 625 miles away. The car ran well all the way to Elko. We got to Elko around 10:30 pm, and I noticed I had a text from Chis checking in on us to see how the trip was going. On Monday morning, we continued our trip back to Oakland and arrived safely with no further issues. Again, I had a text from Chris on Monday, to see if we made it home ok. All told we drove over 1100 miles. I can't say enough about Chris. First, he was incredibly competent. I could tell from speaking with him that he is extremely knowledgeable about automobile repairs. Watching him work, I felt like I was watching a surgeon. He made all of the repairs in the Walmart parking lot and he worked efficiently and thoroughly to ensure that he was able to repair the car. It was cold and windy on this particular Sunday and he invested over 4 hours of his time fixing our car outside. Finally, he was incredibly honest and kind. He cared enough to check in on us until we got home, something he really didn't need to do. I unequivocally recommend using Chris and his company if you find yourself in Laramie WY.

Timely, intelligent and professional! 10/10. Diagnosed everything needed to get done and executed.read more

Horrible experience. Misdiagnosed my car to be a timing issue when it was a fuel pump and valve…read morecover issue. He needs more time to learn and actually do some book learning on cars. Just a very inexperienced guy at the moment.

Found this place in a pinch when our vehicle's engine started running hot. They were prompt in…read moregetting the estimate and completing the repair, honest about what they found without pushing us to repair less critical items, and the price was reasonable. Never a good day dealing with a car repair, but this was as good an experience as I've ever had with a mechanic.

Mike is one of the best auto mechanics in Baton Rouge. He is a second generation mechanic and knows…read morehis way around most cars. Though he is self employed and because of his work load as a single owner shop sometime it can take a few days or a week to schedule repairs, but he is honest and trustworthy and always makes sure that the customer is happy with the results and definitely stands behind his work. I have taken a number of autos and trucks to him and have never had to return for any issues he's worked on.

From start to finish we had an amazing experience with this business! Everyone we spoke to while…read moregetting our car serviced were polite and kind. Grateful we broke down where we did and were able to get back up and running in no time thanks to Mr. Allen and his crew!! We ended up fixing what was really wrong with our vehicle for a lot less than what the big name company was going to charge us. Highly recommend them!!

Very good service I would highly recommend had my Yukon towed there they had problem solved the…read morenext day

Ragusas's Automotive is one of those local family owned businesses that you feel great about…read morerecommending to others! It's been in business at the corner of Government and Eugene for decades, and the folks in the neighborhood all have stories to tell about how they helped them out, gave them a honest appraisal of a situation, or other positive experiences. They explain things to you in detail, and where appropriate, give you options. Their pricing is fair, especially as they aren't trying to upsell you on services you might not need. The Ragusa's run a business that thrives on honesty and fairness, and sadly that is pretty rare in the automotive service industry. They also are supporters of the Mid-City community, and that's something you want to see in your local businesses.

My car was making this awful grinding noise so I took it here. I was so pleased with their quick…read moreservice, and the price was fair. Turns out that the mechanic I trusted 3 months ago to replace my brake pads didn't. Glad that the team at Ragusa's were able to replace the brake pads and prevent further damage. Blaze, you have just earned a lifetime customer.

Couldn't even properly bleed my brakes, seriously it's that hard to sit and pump my brakes for 5…read moreminutes. I had to slam my brake to the floor every time and nearly hit someone just to come to a complete stop. I'd never go here nor recommend anyone going here, especially since the price they ask is outrageous compared to other shops

I had minor damages to my car and they fixed it in less than a week, it looks like the car never…read moregot hit. Their service was quick and welcoming definitely recommend.

Don't you hate it when you're crossing that long bridge across the Atchafalaya Swamp, and your car…read moresuddenly overheats? We had a LOT of trouble with AAA, one error in the comedy being that they offered to tow the car to a place they recommended, Simpson's Service Center (it's now called 360 Automotive Solutions). You clowns want us three to sleep in the car? We limped to the motel in Port Allen, and the following morning, I drove the car to 360 to get it fixed. Most of the Yelp reviews said that this shop just outside downtown Baton Rouge is a good place for car repairs at a fair price. I experienced that too. The neighborhood on old US 190 is a little iffy, but the place itself is well taken care of, both inside and out. Many bays to work on cars. Waiting room with TVs and free wi-fi, the chairs are a little hard after a while. They did not try to sell me more than the car needed, they found the problem and fixed it. It took at least an hour longer to do the job, and we were a little late leaving the motel, but the part went to the wrong wholesaler, not 360's fault. I had a good experience at 360 Automotive Solutions, aka Simpson's Service Center. And I recommend it if you find yourself with car trouble.

I get good service here and I always feel like they're shooting straight with me, especially Mr Don!read more

I have taken my car here three times since moving to Baton Rouge six months ago (my car is older so…read moreit sometimes needs work frequently). University Car Care is always good about working with my schedule and fixes my car within twenty-four hours of me dropping it off. I recently had to have my throttle cleaned and they didn't even charge me for it. I will be taking my car here for work as long as I live in Baton Rouge.

I used them until I discovered Mark was ripping me off. He preys on accented customers. Each time I…read moretake my car there for diagnosis, he fixes it without first giving an estimate. Later presents you with outrageous bills ( both on parts and services). The only time he attempted to give me heads up on diagnosis was the last time I was there. He called to tell me I had a broken part on the engine housing and as such I needed to replace the engine. When I told him I was not prepared for engine replacement, he charged me exorbitant fee to return my vehicle in exactly the same form it came in (I drove it there by the way). If I chose not to pay, I would have to tow it off their lot. I paid him and told him he would never get my business again. If you do find yourself there, make sure he gives you an estimate before commencing work on your vehicle. If possible, the estimates should be itemized and printed out.