Really phenomenal experience with Sergio. You can tell this is not just another number on their…read moreclient list, but rather personal and in search of a long-term relationship with their clients. Also helps that all of their services are in-house and therefore the entire process can move quickly and efficiently as there are not multiple vendors you may be working with.

Wow, wow, wow. What a STUNNING custom ring Rich Spero made for us at Dominion Jewelers! He has…read moredecades of experience and it shows. No imperfection gets past him. I am truly beside myself with how beautiful my ring came out. The value is extraordinary and it's single-handedly the most beautiful piece I've ever seen!!!

I had been looking for a Rolex for a few months. I literally called around, talked to a few…read morejewelers and what I found out is Rolex's are hard to come by! Most people get waitlisted. These luxurious watches are investments that you'll always get a ROI or at the very least get what you paid for if you decided to sell. Mark was exceptional! They asked if security was needed to walk us to the car. Beverages offered! Top Notch service! Would highly recommend.

Came in early in Saturday looking ready to buy a decent watch. As anyone knows, you want to feel…read moregreat about your purchase especially when spending several thousand on a luxury item. Well, I didn't feel so welcome as I went in and stood around the cases with not one associate coming to ask me if I needed help. If they wanted to put up a pretentious front they succeeded. Many jewelers in town, I'll try someplace else.

I left this building with the BIGGEST smile on my face. Tom and his team went above and beyond to…read morecreate my husband and my custom wedding bands and we are never ever going back to a retail diamond store again! Never ever. Everyone who works here is delightful, no one more than Tom Daube. My husband purchased my engagement ring through a retail jeweler and other than that we had no experience buying jewelry. Tom walked us through the process as well as every cost so we felt comfortable every step of the way. We could show him reference photos or, in the case of my husband, sketches of the rings we wanted and Tom ran with it. He was respectful of our concepts and helped elevate the designs with his expertise; all while respecting our budget as well. He was goofy, thoughtful, and incredibly knowledgeable. Tom even made sure to get our separate contact information so we could surprise each other on the day of our wedding with our custom pieces. You are in safe hands here. We cannot recommend them enough.

The young lady at the front was so sweet and kind . But Richard Daube was a straight up dick, and…read morewas very rude and because of him I won't be purchasing my band here nor will I continue with my custom piece. If you want people to spend their money at your establishment the least you can do is have good customer service.

I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

had a battery replaced in my watch. excellent quick service. very nice people. would highly…read morerecommend this store for all and any jewelry repair and buying their excellent showcase jewelery

Treating people with disrespect is a no for me, I've received the worst treatment from the old guy…read morewho works there. Stop treating people like that, this is disgusting behavior. I cried in that store because of that old guy I've never felt so embarrassing like that in my whole freaking life.

If I could give 0 I would do it, they are not standard price like others places with the worst…read morecustomer service, it you return 5 minutes after buying anything they dont Accept and many thing.....

Excellent service from Ms. Linh! The place is well organized and the people at this jewelry shop…read moreare super friendly. Ms. Linh made us feel welcome and makes us want to spend money here. In the end we spent $$ at Ngoc Linh Jewelry and walked out happy customers!

Once again this place did not have what I wanted. The many types of Budda pendents were there for…read morethe taking, but it wasn't my cup of tea. The service could use improvement. W as liked in there ang got no grating what so ever. The man just looked at me and said nothing. They did not have what I what I wanted.

I have been a very satisfied customer of May for over 20 plus years. I used to shop with May and…read moreJohn, when their store was in Potomac, Maryland. May's has quality jewelry. You will find no other jewelry store like May's.

have been going here for over 20 years. this used to be a good family run business. went there…read moretoday to sell some gold jewelry and was told, after they nearly took off half the weight due to stones, they would also need to make a 25% profit on the 22k gold and offered 75% of gold value price. do not come here to sell your gold!!! Jamie has not added value to their business. sad

We have been using Protea for over 15 years and we highly recommend. Just recently I brought in an…read moreheirloom diamond that I wanted to have made into a ring. The team sourced two incredible sapphires, designed the ring and had it made. The new ring is beautiful and better than I imagined or hoped for, all for a very reasonable price.

Protea resized my wedding ring with great sensitivity and care, preserving the engraving and…read moreensuring a new fit neither too loose nor tight.

Beware, DO NOT USE this place if you want your watch unharmed. Do not reward incompetence, save…read moreyour watch, go somewhere else. I visited M & J Jewelers, as it has excellent reviews and is right in Rosslyn Metro. I brought 2 watches with me, both just needed their batteries replaced. My Tissot Touch, an irreplaceable gift from my dad, and a Wittnauer, titanium watch with 20-year long-life battery. I called ahead and let the technician know what kind of watches I am bringing, "no problem sir" I heard. What followed is a total nightmare that resulted in a destruction of my Tissot closely followed by vitriol barrage from the owner, who try to hide his complete and utter incompetence by his aggressive verbal assault while laughing out my concerns and patronizing me along the way. He spent 15 minutes trying to open my Tissot with increasingly more forceful techniques and tools. This resulted in multiple scratches so deep that I can't put the watch on without really irritating my skin. I tried to stop him, but only heard that he knows what he is doing and to let him work. I am attaching a picture, it may be difficult to see the scratches, but trust me, they are deep. After I told him to just give me the watch back, he popped the back of my Wittnauer and announced to me "there is no battery here." This is the first time this watch with its long life 20-year battery has ever been opened, but he could not even find it inside. Yes this battery does look different form your ordinary watch battery, but instead of acknowledging that he's never seen one before, he laughed his cackling, laud and toothless laughter at me for claiming that there is a battery there to be replaced. Unreal! I felt insulted and my watch (made precious by virtue of a special gift) damaged, I was literally pushed out the door. I would like to think that we are an open and inclusive society, and I practice it daily in my business and consumer choices. I try to judge people on their merit and not accents and appearance. This experience was a sobering one however, where someone from a culture of non-existent customer service and obvious patriarchal disdain for women, treated me in a way that is incompatible with the most basic rules of civil behavior and polite human interaction. I believe that such businesses should not be supported and we should demand better. Here is my attempt at doing just that.

Tiny little place in that horrible Rosslyn metro "mall" that most people don't know even exists…read more It's on the second floor in a somewhat junky tiny store. They don't really sell anything by repairs seem to be the thing. I was disappointed in the lack of good watch/jewelry repair spots in the area, especially reasonably priced ones. This place is where to go, and the friendly old man that is the only employee is very nice. He fixes watches and many things just while you wait, and charges a super small amount. For a more complicated necklace fix it was ready the next day. If you lose a piece of pin of a watch for example he has those as well.

Nearly every time I buy a gift from Covet, it's fun to buy and the person I'm shopping for LOVES…read morethe gift. Key chains, kitchen towels, GREETING CARDS, bumper stickers, socks, earrings, notebooks, etc. And the jewelry, Christmas ornaments and artwork I've bought for myself is gorgeous and unusual, made by individual artisans, attracting compliments.

Why did it take me so long to stop in? What a delightful shop. I was in the neighborhood and…read morefinally visited. Go up the stairs and be prepared to be greeted with unique and thoughtful items. Love the sense of humor, the burning candle made the entire shop homey and welcoming. Prices are very reasonable and they even wrapped my items (beautifully, too, much better than I would have). Shop local! Will be on my regular rotation for gifts (including ones from me to me, the very best kind!)