I have made multiple purchases and am always well pleased. If they make a promise concerning a…read morepurchase, you can depend on their word.

I walk in with diamonds in my necklace now their gone I went yesterday so happy excited to finally…read moreget it back as I was driving away from the shop I notice something wasn't right with it I keep looking and looking at it they took my dimonds out of it I try going in today to get answer they are close I really hope the owner is aware that they are breaking their costumers trust.

We stopped by Royal Pawn to look at a trombone for my son. He's just taking up the instrument and…read morewe figured buying used was more prudent than renting or buying new. We worked with Nick (the owner's son, I think) and got a pretty good deal on a well-used trombone in very good condition. We got a fair price and very friendly service, and we'll certainly be back again! They have a great selection of guitars and they're right on the corner with plenty of parking very close to the entrance. All-in-all a very good experience!

I can't recommend Royal Pawn highly enough! From the moment I stepped through the door, I was…read moregreeted with warmth and professionalism. The staff here are incredibly knowledgeable and went above and beyond to assist me. Not only did they offer a fair price for the item I brought in, Nick suggested I take time to think about it and shop it around to confirm. I came back the following week after giving it some thought and Nick honored the same price he initially gave me. The shop itself is clean, organized, and inviting, making the browsing experience enjoyable. Whether you're looking to buy, sell, or pawn, Royal Pawn is definitely the place to go!

It's the season of being grateful and I am very grateful for this store! Bought my 55 inch smart tv…read moreabout 2/3 years ago and I've had absolutely no issues, still working perfectly! They are very kind and treat you with respect (I've had bad experiences at other pawn shops).

Beware of pawning sentimental expensive jewelry with this shop. I had an older item pawned over 8…read moremonths ago, I thought it was long gone. I had pawned other items since and never heard a word about it! I went in to pick up my recent items and was told I must pay up of this older item first. I was surprised he still had it! I owed months of interest which I paid and I agreed it would be difficult to sell. I was out of work and just getting back on my feet, I did not have enough to pay for all the items! Alex stated as long as I took care of this older item today he would hold on to the expensive items I was there to pickup! I called to get the total I owed to pick up my recent items today! I was told the expensive sentimental jewelry was sold because I was so behind on the extension payments and that must buy back the new lap top for $800. My mother recently passed and the sentimental value was priceless to me. Alex totally mislead me and I was not allowed to pick up or pay up on the expensive items until I had settled up on the older item. I had no idea they held item for 8 months. Do not trust this pawn shop, they are not trustworthy! They hold on to older items for over 8 months without hearing a word and if you are a couple weeks late on expensive items they sell it, even when you make an arrangements with Alex. The jewelry was easily worth over $2,000 and the Apple laptop was new and I paid $1050. I pawned the jewelry for about $250 and the laptop for $200. He totally set me up. Alex gave me his word and that is obvious not worth anything! I am a window, mom with 4 kids and I was out of work, back to school time. I had budgeted for the recent items, I had no idea they still had that older one from 8 months ago! They take advantage of people in a tough time, I thought this pawn shop was different. It is a horrible business and they are looking for ways take anything you have of value! Do not trust a word they say! The worst part of all this is that they know this is my daughter's laptop, we needed food and she offered to pawn it this for the family. She had to come in and enter her passwords. They still have this yet are requiring $800 to get it back now! They are just about the money, they do not care how they do it! I tried to get current but Alex insisted I pay for this older item I forgot they even had and never mentioned to me for 8 months, He promised he would hold the jewelry for me if I took care of this!

Cash for Gold is an excellent place for quick and easy transactions! It's super convenient to get…read morea quote, and they don't just buy gold and silver--they also purchase iPhones, Macs, and other items. The process is straightforward. Recommend if you're looking to sell valuables hassle-free!

I had a bag of broken gold chains and single earrings that I wanted to sell because of the elevated…read moreprice of gold. I did some research regarding where to go and what to expect (process and price). Cash for Gold checked every single box. The gentleman was friendly and professional. All the testing and weights were done in front of me and he offered me a fair, albeit slightly lower price that I anticipated. I countered with a higher amount and we came to a quick agreement. Probably the easiest negotiation I have ever experienced. He made the process comfortable, simple, and quite lucrative! I have recommended this Cash for Gold location to friends and one (so far) enjoyed my same great experience.

Great customer service, and speed of the transactions. Very knowledgeable young man.read more

Very nice store. First off would like to thank the employees. They were wonderful helping scouts…read moreout with their coin collecting merit badges. The kindness of the staff, is greatly appreciated as want our young folks to learn a lifelong hobby. Hop on in here, as the folks are welcoming to new collectors all the way to experts. There's no frigidity, only warmth and acceptance. Each time I learn something new too. As for their collection, it is very impressive. Think of any coin or paper currency, and more often than not, they will have it. Some of their coins cost in the stratosphere, but they have ones for us regular folks too. Much to their credit they are competitively priced, despite this ideal location in old town. I will be in later today, as looking for more silver eagles, and also another Statue of Liberty Commemorative coin. By all means go here!

It was good for a while but sadly because they were not more clear with their rules and…read moreinstructions, mistakes were made and mercy unavailable. My due date was changed without telling me and my grace period didn't allow for holidays or Sundays, which was not fully explained and why I was charged a late fee. I wouldn't advise getting involved with any business that puts their business before the customer because one of the rules of thumb is the customer is 'GOD' and mercy you give is the mercy you get. Good luck and may God bless us all and thanks for any goodness that comes from doing business with this pawn shop but be aware of the fine print because it may end up not worth the loan.

I came here to get an appraisal on a set of wedding rings that I was looking to pawn. The gentleman…read morehelping me was respectful, kind, and honest. Although I didn't end up selling my wedding rings to him, he made me feel comfortable in an uncomfortable situation. This was the first shop I had went to looking into selling my jewelry. I would definitely come back in the future if I decide to sell something further or purchase items.

This place is set up in a jewelry shop, with no sign for Bullion Bank, so you wouldn't know it was…read morethere unless you found it on Yelp like me. They buy jewelry based on the price of gold that day rather than the aesthetic appearance of the jewelry. They take 30% off the gold price. By comparison, I know most jewelry stores in Asia take a lower percentage off the gold price (I think 27% if I remember correctly). Not sure what is standard in America. My experience was quick. They used a tool to check what karat gold my jewelry was, weighed it, and then paid me out in nice crisp cash. I'd use it again for the convenience, but not to get the best price.

My Dad has been a widow for almost 2 years and finally made the decision to let go of his wife's…read more(my stepmother's) remaining treasures. The young lady who assisted us was professional, patient, and efficient. My Dad and I were pleased with the service and the outcome of our pledged property. The store is actually called Vienna Jewelry ... not sure where The Bullion Bank fits in. I was expecting a more official looking establishment but I'm not sure what that would actually look like. LOL. I suppose I'm happy it did NOT have the cheesy look of a pawnshop (NO SHADE to the reputable pawnbrokers/creditors/lenders out there). Nevertheless, albeit a SAD day, Vienna Jewelry/The Bullion Bank played a pivotal part in encouraging my Dad's courage and making this a productive day. #Grateful

Brendan and his associate were beyond knowledgeable in the field of jewelry sale, buying, and…read moreproduction. Not only were they willing to look at the many pieces I brought in, they even offered and aspiring jeweler lots of shared knowledge and advice. I walked in worried and left hopeful, more knowledgeable, and best of all was able to land on a beyond reasonable price with several financial options. Can't recommend going to pay them a visit enough!

What a great place. I've used Diamond Exchange for watch repairs and battery replacements on…read moremultiple occasions. A big thanks to Brandon and his team for fixing my '04 Omega Seamaster for a lot less than the folks at Omega would have charged. I've lived in McLean most of my life. If there's a business in 22101 with better customer service and welcoming atmosphere, I haven't been there.