Came in and replaced my shower valve, were very clean and did a great job. I'd go back again if I…read morehave the need in the future!

Scheduled an in-home appointment (they confirmed) to see how much a water softener would cost and…read morethey didn't show up or reach out to say they wouldn't make it. Still haven't heard from them. Frustrated considering we planned our workday around their midday visit. No idea on actual quality of work, but poor customer service given this experience.

Had a faucet replaced and a gas line repaired. Service was prompt and professional and priced much…read morelower than the competition. Would recommend and will use again.

Wonderful experience. In January 2024 (delayed review I know) our hot water heater was leaking and…read morespraying all over so we had to turn the main water off. Mike came out within a half hour of me calling and fixed it. He replaced the line that was leaking, but instead of just putting it back how it was (in an awkward position that possibly caused the leak to start with), he fixed the pipes so the water line would fit better. Also, when he arrived he was prepared with inside shoes and took his shoes off without me having to ask (some might not care about that, but it matters to me and shows courtesy) :) Overall we are extremely satisfied with the work and friendly, professional service.

I was impressed with the professionalism and prompt service!…read more Now I'm enjoying clean fresh water and ice cubes! Kind Regards, Jennifer Danielson

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!

Bought my last water softener from Taplin 25 years ago. New softener & water conditioner was…read moreinstalled by Brett who did wonderful job with installing the new softener and conditioner. Kim was extremely helpful about the process of buying the new system. Had a little leak in the discharge hose and Ron the owner of Taplin was out the next day to repair the leak so customer service was also great!

I called on a Sunday with an issue with my water softener ... I expected to leave a message, not…read moreonly did a service person pick up he was at my house two hours later & we had a new water softer installed in less than one hour! Amazing service.

Overall these guys did a good job. I had a new faucet put in because the old one was old and beat…read moreup. I probably should have done it myself. As I just think it was overpriced for these guys to do it. $1,250 is a lot for a pretty simple job. However, the guys that did it were friendly, seemed to care, and did a good job.

So far have had great service with this company We had a…read morepipe emergency a few months ago and they were fast to respond and help us and with the lowest price compared to others during this emergency Staff have been knowledgeable and friendly polite

They try to over complicate a simple project to overcharge and nickel and dime you toread more

Very timely, straightforward communication and discussion of options. Really appreciated the…read moreengagement and sharing the details of what was happening with our water heater. Devon is great!

Great service at a great price. Very friendly and knowledgeable! I definitely hire them again.read more

My neighbor suggested I call Sunrise plumbing because they had used them for a home renovation. I…read moreneeded help with a clogged drain and a few other things. Mike (owner) and his son arrived and solved my problem in a timely manner. They were friendly, knowledgeable and stuck to the budget we discussed. I will definitely use this small, local company again! There are a lot of big companies out there with coupons, but Sunrise Plumbing will continue to get my business for being honest, knowledgeable, friendly and fair!

service is awful. I've been a customer for 25 years and just now. 2024. they decide to argue with…read moreme for fifteen minutes when I wanted an estimate of what I am paying for monthly. he refused to give me a quote. I was trying to figure out why I'm paying so much and it seems only by they are charging me $80. I've got my bank accpunt that shows me exactly what I've paid all year and it's not adding up. so the guy refuses and insists I pay $42 when I just paid $50 I'd find another water service. they are crooks.

What a HORRIBLE experience!!!!!!!!!! I would tell every single person to use anyone BUT Culligan…read more The frustration and poor customer service I have with this company has me in tears. With two children under 2, I was so excited to be able to have soft good water for them. We had a grear consultation with the sales man, but beyond that it's been horrendous. Installation happened, and long story short, I'm disgusted. I woke up the next day after installation to a flooded utility room, that went into family room, bedroom, and hallway. This was due to the fact that tech. man UNPLUGGED our sump pump! In the spring in MN thought this was a good idea, and failed to tell us this. Tech man claims he told us and that we were going to get an adaptor to have everything plugged in. This did not occur so it's his word against ours . We had to find our own restoration company to come dry the place out and to assess damages (culligan didn't help out at all! But wanted us to send them the invoices). The damages included, all new carpeting and padding needed in the entire basement. We also had to find our own company to come and figure out the cost of replacing all of that (culligan wanted us to just send over those invoices). After WEEKS of waiting to hear back from Culligan's insurance, we have found out they will only cover the restoration coming and drying everything out, but not any of the fixing of damages. Why? Because our word against theirs. And insurance said, "moving forward we have instructed the tech. man to not leave softener plugged in over the sump pump." Helpful now, huh?! I have NEVER in my life dealt with a company that hurts customers over their service that was provided. I would refer no one here.

Super fast response when out water pump failed. Called and…read moreleft message at 7:45am. They called back and were here by 9am. Had a crew here by 12:30pm and work finished by 2pm. Thank you McAlpine for the great work. They had put in the original pump when we built our house in 1990. Quality parts lasted 33 years. (Elk River MN)