I recently had the pleasure of working with Thelen Mechanical, and I must say, they exceeded all my expectations! From the initial consultation to the completion of the project, their team displayed utmost professionalism, punctuality, and expertise. What stood out to me was their attention to detail and the transparent communication throughout the process. They took the time to explain each step, ensuring I understood and was comfortable with the work being done. The technicians were courteous and highly skilled, which was evident in the quality of their work. Their customer service is commendable too. They responded promptly to my inquiries and were always available to provide support and answer questions. It's clear they value their clients and strive to maintain a high standard of service. Additionally, the project was completed on schedule and within the agreed budget, which is always a plus! It's refreshing to see a company that holds true to its promises and delivers exceptional results. Overall, working with Thelen Mechanical was a fantastic experience. I highly recommend them to anyone looking for reliable and efficient mechanical services. They are a company that truly cares about their work and their clients. read more

My 17-year water softener finally gave out over the weekend. I left a message on their internet site saying I needed to someone to quote me a new one. At 8:00am on Monday morning I got a call! They came out that day and we talked through some options and I was given a quote. I did call around to get a few other quotes as well and found theirs to be was very competitive. When I needed to make a change to the install date, they were easy to work with and flexible with moving things around. The installation crew was personable and quick. I would recommend Thelen Plumbing to others and I will be calling them for my future needs. Regards, Hard water bites! read more

From booking the appointment to the technicians coming out, my whole experience was better than expected! I appreciate the communication with the wonderful ladies who coordinate service times and I also love the personal touch that gets put into the confirmation text messages with tech bios. If there were any questions that I asked along the way, Dan and Vince were very gracious and never made me feel silly for asking. I definitely will be keeping Thelen in my contacts for future projects. THANK YOU!! read more

I work with the owners father, and currently have a severely broken ankle. it is currently one of the hottest weekends of the year (Sunday 6-6-21) and OF COURSE my AC was not keeping up. I made the call at noon and Nick the owner showed up by 1:30. I was AMAZED. (Home service plus could not have come for 10 DAYS.) He recharged my AC and added stop leak. I sincerely want to thank Thelen Mechanical for their top notch customer service and professionalism while maintaining a reasonable price. read more

I needed a new water heater put in mine was leaking. They came out right away to look at it even helped me get it out of the back of my truck. Two people came out the next morning took the old 80 gallon water heater out and put in the new 80 gallon water heater which was much taller than the old one. Their employees are professional, kind and very knowledgeable! Definitely recommend using them, I will in the future! Very affordable as well! read more

Thelen Mechanical did a fantastic job replacing my furnace and A/C. I worked with Nick to choose the best options for my home. The team at Thelen was courteous, clean, professional and extremely hard working. Adam put in a couple of long days to be sure everything was done to the utmost professional install possible. I would highly recommend Thelen Mechanical for any work needed. Thanks again for the great job! Brian Benjaminson read more

I noticed a leaky pipe in our basement on a weekend and was grateful that I was able to schedule an appointment online for the next business day. I even uploaded pictures/videos to ensure I get the right technician. The plumber came out, he was super friendly and knowledgeable. The plumber and the company was very responsive to my follow-up questions and concerns. I will definitely call them again for future needs. read more

My 24 year old furnace was no longer performing properly leading to chilly days in my home. Nick came over and did an evaluation and had an estimate back to me within a day. Adam came about a week later and installed a new furnace with Aprilaire and A/C. Now, my home is much more comfortable. These guys are very professional and great on follow-up. I highly recommend tem read more

We called on New Years day when our furnace failed to operate correctly. We are a club member and knew exactly who to call. They were able to have a tech out within a couple of hours. He found the problem and corrected it. From call to completion it was less than 6 hours and first rate service all around. read more

Woke up to a cold house and within 1.5 hours of calling, Andrew from Thelen was here and looking into it. Within 30 minutes it was fixed and he was on his way. It is awesome to know we can get such great service, especially during the cold MN Winter! We highly recommend! read more

They were very competent. Evaluated the AC situation and DID NOT sell us on a new AC unit but advised us how to better use it in extreme heat. Suggested duct cleaning and gave referral. The also provide many other home services. I recommend them without hesitation. read more

Nick is the MAN!! I live in california and my mom in minnesota. I was able to book with him online and he got the heater fixed within a couple hours. Id highly recommend him to anyone. Price was fair and the service was great read more

We called about a leak and request for repair. They were able to come out right away the next day. The technician was fast, knowledgeable, professional and thorough. Very pleased, we will use them again! Vogel Display Corp read more

Owner went above and beyond to help me with a situation in my home, and came out in the evening to address a problem. Very responsive and professional. Definitely would recommend to anyone looking for HVAC work. read more

These guys are great! I called them up the other day when my furnace was out and they were able to come out within a couple hours! they offer fast professional service with better than fair pricing!! Thank you! read more

Needed some bathroom plumbing done on a newly acquired property. Contacted Thelen and they provide prompt servicing at a reasonable price. They had everything they needed in their well stocked truck. read more

wonderful company to work with!!! great communication, and the tech was very nice and professianal. price was in the ball park of what we expected. would definitly use them again highly recommened. read more

Our furnace started acting up and Nick Thelen came out within a few hours of calling him. New furnace installed next day. Service was prompt and professional. Would recommend Thelen Mechanical! read more

Excellent installers, very professional, friendly, cleaned up dust and insulation prior to leaving. The prices are great. Will be using Thelen for our other HVAC/Plumbing needs in the future. read more