We hired Jake the Plumber to do the plumbing work in our new kitchen. We signed their written…read moreestimate and scheduled the work only for them to no-show that day...no call, nothing. I've been calling, texting, and emailing them over the last 3 business days, and nobody has gotten back to me. This business is a whole team, not a one-man operation, so I don't know what excuse they could have. Don't waste your time with them like I did.

We needed a plumber for some repairs and replacements. I expressed there was some urgency for a…read morerepair, and we already bought the toilet and faucet that we wanted installed. But unfortunately here's how the timeline went: 04/08 - I called for a quote/estimate. I provided all of the details, and then I texted all of the photos as instructed. 04/09 - I emailed all of the photos again. 04/13 - I emailed again asking when I could expect a quote. 04/13 - I also texted asking when I could expect a quote. And then I never heard from them, so I went with someone else.

Jeff was FANTASTIC - great at diagnosing my plumbing issue, explained everything thoroughly, and…read morewas more than generous with his time. I would highly recommend for any plumbing project that needs an honest expert!

Jeff replaced 90 year old plumbing in my bathroom and installed new. Great service. Topnotch…read morecustomer service.

Incredibly expensive. Nice guy. Worked out total charge per hour was over $500. !!!!!…read moreJob not finished. Ran out of money. Wth!!!

They had a good rating for work done, I needed a simple removal and replacement of two water…read morefaucets/valves leading to my outside hose lines. The estimate came in at over $1400. Insane. Did not use them.

Not sure how to throw another $150 down the drain since they couldn't get my drain unclogged (which…read morethey will want you to know was a deal they gave me from the standard $225). Had Ken's come out and clear out a basement floor drain a couple years ago. Worked well, good price. This time however they couldn't send a snake more than 6ft, they recommended a company with a camera assess the problem. The camera company went 15ft in and couldn't find more than grease in the way. I'd suggest finding a company who will clean out clogged drains if they charge for service. Be aware Ken's won't guarantee their work.

Ken's serviced our duplex by cleaning out our main line. The work was fine but we were given a…read morequote over the phone and it wasn't until after they completed all the work that they decided to charge us $60 more than the original estimate because the drain was longer than they expected. We felt this was unfair as we hired them expecting a certain price and they were unwilling to honor their original quote. Disappointed and probably won't use again.

John was great to deal with & gave me some ideas for projects!! I appreciate the time you spent…read morewith me.

Gene, John, and Marc have been lifesavers!…read more Our SE Como House is over 100 years old, so our plumbing can sometimes be a challenge and PIPERIGHT Plumbing always comes up with a comprehensive fix and has vastly improved and updated our faucets, toilet, and during Covid, they did a terrific job installing our new dishwasher. Thursday, November 14, 2024 we faced a suddenly, broken toilet, with water leaking across the floor and into the basement. At 8am, I called in 'a favor' since they had installed our dishwasher, and somehow they were able to get John Tomas out within 2 hours and he was able to quickly diagnose the problem. What I didn't realize was that they weren't doing me a favor coming out in less than 2 hours, they recognized a leaking toilet to be a priority, and acted quickly. Not knowing the actual issue until arriving, some parts were needed so while he was here John realized our bathroom faucet cartridge was shot, so he offered to fix both the faucet and the toilet after getting the necessary parts. I'm not very handy so having PipeRight Plumbing (now on speed-dial) was extremely helpful. Marc, Gene, and John are extremely professional and respectful of our time and property. We will use them again, and highly recommend their services to others. John - SE Como Mpls

We had Dave out a year ago to fix our 2nd floor toilet that is over 80 years old and we thought…read moreunrepairable but some how Dave made it like work new. Today it was a basement toilet that wouldn't flush completely. Dave made quick work of it both times with fair prices and our complete satisfaction. I told him that he's a toilet whisperer and a great plumber.

Big Dave is a really nice and personable guy. I enjoyed working with him. He quoted me on the…read moreinstallation of a water softener I had purchased myself. He did a nice job he was at my home for 2 hours on the button. He charged me for 2.5 hours. When I asked him why, he said that he charges for drive time, and it took him 30 mins to get to my house. So, I paid a plumber $160/hour to drive to my home. For that, he gets 4 stars, not 5. Preposterous!

We have used Krinkies a couple of times now and could not be happier. Very responsive, great…read moreservice with advice and suggestions without pressured upselling. Prices are really reasonable and we got a reminder for annual service and cleaning.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

Great service and very professional. Project pricing was more than fair -- they were super easy to…read morework with and I had no trouble scheduling my appointment when I wanted it. I'll definitely call them again the next time I need work done.

Back in early July, our laundry drainage line got plugged up. It was the final impetus to call a…read moreplumber and get several other small issues addressed as well. Being right before the holiday, their scheduling was very tight but they were very good with communication and we were in a position to be flexible. Due to multiple tasks, their technicians were out on two different days. Zach was out for the more urgent need of the laundry drainage. The project threw in some curve balls, which is probably more the norm than the exception for the industry, but Zach was knowledgeable, efficient and quick with the repairs. One month on and things are still working as desired. Dave (David?) was out on a different day and handled the other issues nicely. Five of Five Stars, would plumb with them again. :)