Would highly recommend this service to everyone who wants a very high quality service with a very…read morereasonable price!!! Victor diagnosed our Washer dryer and refridgerator! explained us in details on whats going on and to whether we even need to repair or do maintenance on it or not! its rare to have a service whose very honest! very different from other services ive encountered so far!! They can expect me as their long term client :D if i needed a home service!!

I would probably avoid this repair service at all costs. We have a Samsung refrigerator that is…read morenotorious for icemaker issues. I reached out to them to fix the problem. In order for me to get them scheduled I had to pre-pay for the replacement icemaker they showed up a few days later replaced the icemaker and supposedly corrected the issue that was causing the melting ice. Two weeks later the I started melting in the problem started all over again they came back out one more time. And sent a new technician. Here we are a month later and we're still experiencing the same problem. I would avoid them at all cost I had to dispute my credit card to get my money back.

I have to say that I have interviewed over 12 appliance repair places. I felt uneasy worth most…read morefrom scams and having multiple business names and then sending different people other than who they told me were coming. Then I had one business that sent someone who was smoking pot before coming into my home. Luke is reliable, professional, respectful, on time, and knowledgeable. We have a huge JennAir fridge and a built in GE Profile connection oven. He was very knowledgeable about all our issues with both these appliances. He was honest and saved me money but telling me not to fix an item but to buy a new one because he could not guarantee that it would stay fixed. I appreciate that. We have him coming back to provide maintenance and will keep having him back when we have any other issues. He works with our schedule. Thank you Luke!

Perfection! We had our dryer go on the fritz…read more Searched and found Luke. Great communication, knowledgeable about the issue, quick to schedule and service (next morning! ), price affordable, showed up early, fixed and finished with maximum efficiency, gave tips to prevent further issues. It's refreshing to find a service technician of this caliber. 10/10 would recommend. You won't be disappointed. Don't know what else to say.

Franklin came very clean with a pleasant personality. I had a noise in my dryer. I couldn't…read morerecreate the noise so he replaced the most common parts to cause noise for a fair price. Unfortunately the noise was still there the next day. Franklin came the following day and took apart the dryer again and found the problem. A cracked blower wheel. The crack must be hard to notice. He gives a 90 day labor warranty on dryers so i was not charged. He didn't even charge me for the blower wheel. This guy isn't going to try to rip you off or tell you parts that are fine need to be replaced. He will be my appliance guy from here on out. He will figure out the problem one way or the other.

I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

The owners are amazing and their service top notch. I would highly recommend their services.read more

*Review is based on conversations via Yelp text/ messaging* Photos attached. ... Leaving one star…read morereview for multiple reasons. This conversation started at 9:40pm and ended around midnight. Being asked for my phone number to "explain over the phone " why they might not be able to help me same day was very inappropriate. Not only was it midnight, but the entire conversation had been completed via messages , so why wouldn't this information be told via messages? This made me feel extremely uneasy. In addition, I had to ask multiple times about licensing. In short - watch yourself. Be aware. If something seems off, it probably is. Big thanks to YELP for making these types of searches easy and for helping keep us all safe with providing a way to communicate without giving out personal information.

I had an outstanding experience with Steve's Appliance Repair. Their technician came out to…read morediagnose and repair my Samsung dryer, which had already been "fixed" by another company. unsuccessfully. He quickly identified the real issue, explained everything clearly, and made the proper repair on the spot. My dryer has been working perfectly ever since. I really appreciated their professionalism, honesty, and skill. It's a huge relief to find a company that actually gets the job done right the first time. Highly recommend Steve's Appliance Repair to anyone needing reliable service!

My dryer was squeaking during use, and they were able to come out quickly to replace the bearings…read moreand belt, as well as clean out built-up, burned lint inside. They did an excellent job, though the service was a bit pricey.

I have used J&M Appliance multiple times for washing machine, dishwasher, and refrigerator…read more They keep you informed as to when the arrive, are knowledgeable, pleasant and professional. I would highly recommend them.

Like another reviewer, my refrigerator stopped working and the replacement part was sent to J&M…read moreAppliance. Their voicemail stated they would return from a family emergency on May 27. I am very sorry for whatever emergency they experienced, but since then the message has changed, and I have been unable to reach anyone. I have left numerous voicemail messages and sent emails with no response. At this point, I have been without a refrigerator for nearly a month and have no idea when my repair will be completed. The lack of communication has been extremely frustrating. I understand emergencies happen, but customers deserve updates and some form of response. Very disappointed with the customer service.

I contacted this business because the green light on my Kirby Avalir 2 was not lighting up when…read moreturned on. After they attempted to help me fix it over the phone (free of charge), it was determined that they would have to send someone out to repair it. I was amazed that they volunteered to have someone come pick up the Kirby from my house, which is 40 minutes away, and also deliver it to me once the job was done. As it turned out, the Kirby was due for service in the form of a "rebuild" under the designated program. I did pay for the service since they basically took the whole thing apart and built it to be like new, but it was not expensive at all. Best of all, it runs like brand new now. They even polished it up and made it shine! This business could not be run any better and I am now a customer for life.

Really helpful and quick. Would recommend anyone to this company. They really help out and give you…read moretips on how to maintain your appliances. 100% would reach out to them for any future needs!

My experience with this company was a big positive even though they gave me bad news. They…read moredefinitely could have charged me a lot of money for a bunch of repairs for a lemon refrigerator that I bought but they were very upfront with me that I would be better off just replacing it than pouring money into it. I really appreciated the honesty about the situation and I will definitely use them again for any future repair needs I may have. A+

I really can't say enough good things about Joe. He completely saved the day…read more Before finding him, I had already gone through several frustrating experiences. I first contacted an LG-authorized repair company, and the technician never even showed up. After that, I spoke with two other repair companies that immediately started diagnosing the washer without ever inspecting it. One confidently told me it needed replacement parts and quoted me $265 for parts and labor. Another insisted the entire detergent dispenser drawer had to be replaced for $350. Both diagnoses turned out to be completely wrong. But I think it's more accurate to say they were lying. Some people are willing to charge customers hundreds of dollars based on pure speculation and/or greed, instead of taking the time to properly inspect the appliance first. That's exactly what made Joe stand out from the very beginning. Unlike everyone else, Joe refused to guess. He explained that the only responsible way to diagnose the problem was to see the washer in person. That alone spoke volumes about his integrity and professionalism. His inspection fee was more than fair, and his repair pricing was just as reasonable! The washer is only a little over two years old, so it seemed unusual that it would suddenly need expensive replacement parts. The problem was that water would pour out of the detergent drawer whenever it filled during the wash and rinse cycles. Within minutes of arriving, Joe had the top of the washer removed and began carefully tracing the source of the problem. Watching him work was like watching an experienced physician diagnose a patient. He methodically examined everything, using his tools and flashlight to inspect areas most people would never think to check. The culprit turned out to be something no one else even considered - a piece of paper towel lodged inside the water distribution channels that feed the detergent dispenser. That small obstruction disrupted the water flow and caused the dispenser to overflow. No replacement parts were needed. Just careful troubleshooting, experience, and an honest technician who knew exactly what he was doing. That's Joe. What impressed me almost as much as his technical skill was his character. From our very first phone conversation, Joe was polite, respectful, and genuinely kind. When he arrived at my parents' home, one of the first things he asked was whether he should remove his shoes. It may seem like a small gesture, but it immediately showed us the kind of person he is: someone who respects both his customers and their homes. He arrived exactly when he said he would, kept us updated on his arrival time, and explained every step of the repair as he worked. He never rushed the job or treated us like just another appointment on his schedule. He even went above and beyond in ways he didn't have to. Before leaving, he took the time to slightly raise and level the washer to improve its positioning - something that wasn't part of the repair but that he did simply because he cared about doing the job right. One comment Joe made really stayed with me. After discovering that the washer didn't need any replacement parts, he told us he was actually relieved because he had been worried the repair might become expensive. That says everything about the kind of person he is. His first concern wasn't how much money he could make. It was making sure his customer didn't have to spend money unnecessarily. Once the repair was complete, he didn't simply declare the job finished and leave. He ran multiple diagnostic and test cycles to make absolutely certain the washer was working exactly as it should. That level of thoroughness gave us complete confidence that the problem had truly been solved. In all my years of hiring repair professionals, I honestly don't think I've ever met someone with more integrity, skill, and pride in his work. Joe treats people the way every customer hopes to be treated - with honesty, respect, patience, and genuine care. With him, we never felt like we were being sold something we didn't need. Instead, we felt like we were dealing with someone who wanted to solve the problem the right way. My parents are new to Riverside County but eventually plan to move back to Los Angeles County. We are all thrilled to learn that Joe also services customers in Los Angeles, because there's no question who we'll be calling if we ever need appliance repairs again. From this point forward, Joe will be our first call, and we will recommend him to our family and friends without a second thought. People like Joe are rare. He is honest, exceptionally knowledgeable, dependable, and takes enormous pride in doing things the right way. We really cannot thank him enough. He deserves far more than five stars.

I used Joe for probably 4 times already. He answers my call and always schedule the appointment in…read moregood time. I had a drain pump issue with washer this time. He has been on time every time and he brings the parts with him right away when I describe him the issue. Fantastic and reliable service. I will use him every single time i have an appliance problem and i know he will take care of me. Thank you

Nicolas was so quick and so fast and honest with me. He was straightforward and the to the point…read more I would recommend him to anyone.

My dryer was making a loud squeaky noise. Called Nicolas Appliance Fix. He Arrived in 1 hour,…read morediagnosed the issue and had the parts on hand to fix the problem. He was very professional and courteous. He even apologized for getting a few pieces of lint on my carpet. I highly recommend Nicolas for appliance repair.