I had been putting off a noise my brakes were making for a while in fear that it was going to cost…read moreme an arm an a leg. A friend referred me to Jon's Auto Stop and said they were really friendly. I took my car in in the morning before they opened. (They have a mail slot to put your keys through) Its a little shop near the bowling alley. They called me and let me know they found what the issue was. I was missing some hardware for the brake system. Instead of just telling me to get new brakes and rotors they said that I still had about 50% left and don't really need to replace them yet. They fixed the brake issue and said I could come back once the brakes wear a little more. I thought this was really nice and honest because another shop probably would have just said to replace everything. I will recommend this shop to my friends!

Went to them when I first moved to chico thought they were a good company gave great statements…read moreabout them to people but after today I will never work with them or advise anyone to go to them. Had an appointment early in the morning dropped it off early. Asked could a brake change and diagnostic be done 5 1/2 hours which would have been 130 cause had to take my wife to work they say yeah no worries or issues. Guy takes a lunch and wouldn't be back til 115. He offers me to come pick it up drop it off at 3 and it can get done I told 330 at the latest had to find a sitter for my young he said ok. Get to him at 340 and without any care says it's almost four I cant finish by 5 howb10 minutes could make a difference I could never know but the point is you set an appointment choose no to work on it not even move to prepare and have no care. 1 1 star just isn't enough this company should learn how to respect returning customers. I wouldn't advise anyone to come here

15 or more years ago, I had muffler problems and was Dave was highly recommended to me by a friend…read more I brought my car in and had my muffler replaced in a timely manner. He didn't even charge me labor for replacing it! Wow! Fast forward 15 years... Same car. Someone had backed into my old car and had damaged the muffler. ( It was hanging down and sounded awful!) I brought my car into Dave and figured I would be purchasing another muffler. NO! He repaired the muffler and made sure it was working fine. And NO CHARGE! He informed me that I probably have another 2-3 years before it will need replacing! Dave is the Muffler Man!

Tried for over a month to get my RV for catalytic issue. Dave will tell you that you are first on…read morehis list but will never call you back. Go to A-1 Truck repair instead.

Ben is an honest mechanic who charges fair prices. He completes quality work and is very reliable…read more I highly recommend him.

Great mechanic! Honest and attentive.read more

Ernie's towing is awesome! After my battery went dead in downtown Chico, I called my roadside…read moreassistance. They told me it would be 2-3 hours until help arrived...I looked up the company they were sending and the company was in Oroville! I decided to do my own checking around with Chico companies and Ernie was available to come right over and assist. After talking about the issue, since I wasn't totally sure what the problem was, he figured it was the battery. He brought his power jumper and got my car started. He followed me to the VW shop to drop my car and then since they were closing and the shuttle wasn't there, he even drove me home. He went above and beyond and offered great savings as well. Top notch customer service from beginning to end. Highly recommend Ernie's Towing.

Ernie was really nice & got the job done in no time. He even went above and beyond to help me with…read moremy car not starting. Really good man! Highly recommend!

This local, family owned and operated business is top notch! Very friendly, accommodating, and…read morethey even discounted my battery 'jump'! Guess where I'm calling when I need this type of service in the future!!

I was parking near Chico State to go to class and I came back to my car having been towed... I have…read morebeen told that it was because I was "blocking a driveway" which is completely bullshit. I am convinced they will tow anyone and everyone when it comes to making a quick buck. I had more than enough room to park where I was and have parked in the same exact spot MULTIPLE times beforehand while being VERY aware of if I was blocking anything. I'm not unaware like that. I will be fighting the tow but think that everyone in town should know this about them. It might just be a tow company thing.

The customer service is next to the best. They get their jobs done very fast and are super…read morerespectful. In the lobby, they have a dog and she is so sweet and friendly. They welded a hitch on my truck and told me it would be done in a week or two and got it done in a few days. Incredible work.

I took my pontoon boat and trailer to Ken's and they were outstanding in converting the trailer…read morefrom hydraulic to electric. They also straightened out the bent tips of the aluminum pontoons. All the work was excellent. Chris and Casey were personable, tried hard to do a good job, and took time to explain everything. The cost was reasonable for the work. I feel confident in towing the trailer after this service. I would highly recommend this company.

I just had my car towed from my house to Mario's Automotive and my car was picked up by Phillip…read more Phillip was quick, efficient, beyond friendly, and they got to my house to tow REALLY fast. Service like this is why I keep AAA Insurance. Truly after a stressful event of a car breakdown, having a tow truck driver make the process quick and easy, makes all the difference in the world. I know something went down back in 2020 with someone's groceries, but it appears that whoever was in charge then, isn't in charge now. I would absolutely trust their Towing department with any vehicle of mine.

This is a follow up to my previous negative review regarding the loss of my money/card clip, and my…read morebelief that it had been taken by the driver Greg. It was found and is now being returned intact. At this point I have no reason to believe driver Greg had anything to do with this and I retract my statements regarding this in my previous review. I apologize for believing he was involved. While his mgr Dan certainly could have been more helpful in listening to my complaint, and how rudely I was treated on the phone. I'm happy with the resolution, and will call the AAA representative to inform them of the outcome. The actual towing service driver Greg provided was excellent. He knew what he was doing and did it quickly. Again, I apologize to driver Dan for believing he was involved.

Smog Test - Same day appointment, on time, in and out. Friendly, even though they were very busy,…read moreeasy to work with. Would take may car there for service.

My check engine light came on while driving into Paradise. ContactEd Sinclair's to see if they…read morecould look at my car. I took my car in 30 minutes later, car was diagnosed, parts ordered and on my way in an hour and a half. The cost of repair and parts were clearly stated. Staff was professional and friendly. Would highly recommend.