Wel, BigBoyz saved the day. Trying to send a rifle off to be rebarreled. Post office was trying to…read morecharge hundreds of dollars and then refused to ship. Went to BigBoyz and they repackaged my rifle, even gave me a lighter case, bubble wrap and cardboard box. They then were able to ship the rifle. They went far and beyond what I expected. Pleasant and very helpful. Fully recommen!d Did I mention they saved me over 200 dollars?

My experience with Big Boyz has been nothing short of negative. My wife and I had our eyes on a…read morecouple guns for quite some time. With the bans coming into place here on July 1st, we decided to "pull the trigger" and order the pistols online. We ordered the pistols on the same order and had them shipped to Big Boyz. After they arrived they gave me a call to come by and pick up the pistols. When my wife and I arrived they would not let my wife pick up her pistol because the shipping label arrived with my name on it. They said that I had paid for it and so it couldn't be transferred. They said, "it's the law" according to the ATF. I called the Virginia ATF field office and spoke with one of their firearms investigative field agents who stated that the law required the legal OWNER of the gun to be the one to fill out the paperwork and go through the process. This would be my wife. Dave, the owner of Big Boyz, refused to listen to the ATF agent, and told the ATF agent that the law did not say that. It's funny that when confronted with the truth of the law, you just disagree for the sake of being right, even when you're wrong. They refused to transfer my wife's gun to her. I still was able to get mine and my background check went through no problem. So the issue wasn't like my wife was buying a gun for me. She was not. We bought our guns, and I was able to get mine and she was not able to get hers because of a policy, that they claimed was "law". They claim the first line I have no problem with them having a policy in place that may be stricter than the law. But, don't claim it's the law, then be shown that its not the law, and then refuse to transfer it on the grounds its illegal. It's not. When I was leaving Dave was speaking out loud that they will "continue to abide by their policies". I re-iterated, that the keyword in that was POLICY, not LAW, said have a good day and walked out. Dave proceeded to follow me to the parking lot saying, "don't walk away from me like that" and said if I came back I would be trespassing. So, in sum, they treated me extremely poorly as if I was some sort of criminal (yet still gave me a gun after my background check came through), would not let my wife get her gun, when shown and told directly from an ATF agent that the ATF and law has no problem with this transaction, told me not to come back and trespassed me, and still have my wife's gun that we've already paid for... DO NOT COME HERE! Vote with your dollar, we have a right to bear arms, and they would not let my wife legally exercise that right.

Purchased about four pistols from these folks over the years. March of this year I purchased one …read more They have always treated me great with no complaints. The place is always very busy so that should tell you something

I have purchased a number of weapons from Darryl and will continue to. The service is great along…read morewith the selection and if he doesn't have it he will try his best to order it. I also have found his prices better than any store near him and he has even matched prices for me

I dealt with this business through Gunbroker.com and the staff (Andrew) ensured that my firearm was…read moresent as soon as they took my payment through the phone. Brandon was quick to ensure that I have their proper FFL information to provide to the location where I had my firearm was sent. My MPX-K looks great

I have purchased rifles and handguns from Town over the years. I have found them to be honest in…read moreproviding new and used guns at a fair market price. I have always been comfortable in dealing with them. They have a well stocked site for not only guns but also anything else you need. I have also learned from many of their long term customers. I am confident in their products and service. I recommend them to anyone looking for their services and products.

great folks freindly and great prices!! very knowledgeable and have great selection of guns and…read moreammo!!!

this shop is the best gunshop i have ever dealt with in all my 75 years,,fair prices ,very nice…read morepeople,good choice of inventory,including military surplus,and if it's not in stock he will find it for you and joshua is a very intelligent gentleman who is very knowledgeable about the business.

Malinda is amazing, so knowledgeable and helpful. You can definitely tell she's been in this…read morebusiness for so long. If your looking to purchase guns or ammo, go see Melinda.

From the owner: We strive to please our customers! We are a Blue Label Dealer and offer discounts to Law…read moreEnforcement, EMS, Fire Fighters and men and women of service. We are a Class 3 Dealer and offer suppressors. We have a Gunsmith onsite. FFL Transfer Fee $20.

I can't leave 0 stars or I would. I was a longtime Sportsman's Warehouse customer. A friend lives…read morein Roanoke and picks my online orders up for me and has never had an issue. This time he went to pick up an order I had sent there and he was denied - and teeated exceptionally poorly. So he called me and I called and got a very agitated reaponse because I wanted someone to pick the prder up for me - I tried to cancel the order and received pushback over the order number. Jeff tried to get me off the phone and I had to let him know I was going to get that order number and he would do it while we were on the line. Customer Service - non existent.

Best outfitter in the NRV. VERY impressed with Archery! The manager was fun to work with!read more

We had an event at the Schoolhouse Hotel which brought over 100 people to White Sulphur Springs…read more Unfortunately, four of our guests parked in the lot adjacent to the Mountaineer Guns store. Only one vehicle was next to the store, and the others were in non-gun store spaces. There were more than a dozen other vacant spaces for Mountaineer Gun customers to park. The Mountaineer Guns clerk came out and angrily confronted me, and repeatedly threatened to have the vehicles towed away. I apologized on behalf of our guests (they were clearly in the wrong). Despite my apologies, he again came out and declared that the cars would be towed. I again apologized and asked if there was any way to "make it right." I offered $50 in order to keep the peace and to placate this obviously power-mad store clerk. He said he would call the owner and see. Upon his return, the clerk again declared that the tow truck was on its way. I asked how much money it take to appease him. He said $200. I said I had $150 on me and would that do it? Attached is the receipt for my payment of the outrageous parking fees. $37.50 for each of the vehicles to park for the morning! If you think this is just or fair, then by all means you should continue to shop at Mountaineer Guns. If you think that what happened was unfair, outrageous, and a money grab, then please take your business elsewhere. In my opinion, there are plenty of sporting goods stores where people are treated fairly, but Mountaineer Guns isn't one of them.

Really friendly and helpful people. Super knowledgeable. I'll be going back…read more Amazing selection of old and new guns. Fun place to shop or just check out if you're an enthusiast.

What a pleasure to find a gunsmith with the knowledge and skill to solve any of my equipment…read moreproblems. Very personable. In "Googling" the shooting sites I see that most others consider him their "go-to" guy.

I had my Walter ppk/s repaired Earl was gracious and professional repaired the gun in days it now…read morefunctions better than ever The cost was reasonable and the service was excellent Thank you Earl Dr Gary