I hate to give bad reviews but I feel it's important I leave this review. Anytime I try to reach…read moredispatch they're rude and hang up on me even though all's I want is to speak to a supervisor or just get answers. The Bus 33M from Caldwell to NYC is an absolute mess. Both my wife and I take the bus to work everyday and contribute a lot of money to this bus company only to deal with the worst service ever. Waiting on line for 45 minutes and then having to stand should result in a free trip in my opinion or at least discount. This has been the situation for the past month or so. Everyday myself and others including pregnant women, elderly folks and handicap wait at the bus stop for 45 minutes watching busses go on by with no room only to eventually board a bus with standing room only. Anytime I call dispatch for answers why the busses are late they typically hang up on me. Anytime we ask the bus drivers they're nasty and tell us to call dispatch. I know the drivers don't make schedules or routes but we just want answers. It seems as if they need to add another bus to our route or maybe even two. For now, I'd say hold off on taking this route or bus line until they get their stuff figured out. NJ Transit is the way t

Today I have a bus driver heavy on the break pedal I had to hold on to my seat at every stop he…read morekept fiddling with all the gadgets at his disposal what a clown a little oriental fellow scary driver this sucks!

So professional! Always a great ride. The drivers are so accommodating and kind! So much better…read morethan an Uber ride!

Customer service less than helpful prices are sky high there are much better options.read more

Five Stars service !!!! I was so glad to find this Jersey…read morebased company. Partners Transportation provided such excellent service. I booked the limo style Mercedes Sprinter for a girls day out in NYC. Matt was a great driver and limo host. We had a phenomenal time and a full day of great limo service and accommodations made the day perfect!

OMG, I have 0 complaints about Partners Limos service. They were great! Very professional,…read moredetailed, and patient. The gentleman that assist me with my daughter's prom car service made sure before I got off the phone broke down the price for the service and confirmed the date. I received email notifications. The amiable driver arrived early and was patiently waiting with no extra fee. The best part is that they gave my daughter and her boyfriend an upgrade from a sedan to a Suburban at no additional cost. I've read some bad reviews on yelp, but with this personal experience they get two thumbs up!!

I just had my first experience with King Coach (taking a group of people to Belmont racetrack) and…read moreI've already booked TWO more trips with them this summer. April is as professional and honest as it gets, an absolute pleasure to work with. The rates are more than competitive, and our driver, Ricky, was fantastic in every sense. Most of all, the buses are clean, comfortable, and better than advertised. Seriously, if you want to book with a company that takes pride in their work, cares about their customers, and takes the stress off of you... Use King Coach. A+

We used King Coach for transporting our wedding guests back and April was amazing to work with!…read more The bus arrived on time and our guests appreciated the convenience of the transport.

- driver was on time - clean bus…read more- we left forty five minutes after the agreed upon time and the driver was nice about it - he was also nice with our crazy requests - Bluetooth speaker on board - company was very responsive with communication

This was my first time using JRB and I plan to use them again! The company was good with…read morecommunication and the price was reasonable especially compared to other companies I looked at. The driver was on time and responsive. The bus was in great condition and everyone thoroughly enjoyed the ride. Would 100% recommend.

We picked up OurBus right across from the Javits Center, in the middle of the street…read more The storage bins were labeled, one for Baltimore, the other for DC. He scanned our ticket and we boarded. The bus was pretty full, so we ended up sitting separately. The above head storage bins are kind of tight, so I had to take something out of my over stuffed backpack to manage to wiggle it in. While my purse sat on my lap. I liked the foot rest and the hook on the handle on the seat in front of me. Trash bags were hung here and there. Looks like they also provided small bottles of water for us, though we had to grab those ourselves. The electric plugs didn't seem to work, but perhaps the ubs plugs in the ceiling did. Our driver was a great communicator. He set expectations so we knew that we had a 20 min rest stop before arriving at Baltimore, and pointed out things to help us to pay attention and to get back to the right bus. He warned us that given current construction that we were sure to arrive later than what our tickets said, and gave us his best eta given the circumstances. Another passenger later commented that the bus bathroom was clean. We kind of ended up being dropped off on a brightly painted bridge in the middle of no where - perhaps on Maryland Ave?, by a bus stop. A short walk from Penn Station.

Very disappointing experience…read more My family arrived at the Worcester, MA bus stop at 7:35 PM for a scheduled departure. We waited continuously until 8:10 PM, and the bus never arrived. When we contacted customer service, we were told the bus had already left at 7:47 PM, which is simply not consistent with what we experienced. Instead of investigating the situation or showing any empathy, customer service insisted the bus had departed and refused to offer a refund or any meaningful resolution. It's extremely frustrating to be told we missed a bus that never appeared while we were waiting at the designated pickup location. Reliable service and responsive customer support are essential for travelers. Based on this experience, I cannot recommend this service and hope the company improves both its bus tracking and customer service processes.

Mike is great. Real professional. Cars are clean and drivers are professional and very nice. Always…read morepunctual. Very competitive pricing.

I use Citifine for all my car service needs. This is a very reliable, professional service. The car…read morearrives on time, is clean and always is driven by a very respectful, courteous and safe driver. My family has been very happy with this company. Five stars.

Pros: Prompt and helpful. Did a good job. Con: For me the…read moredriver had 'cigarette breath' while we drove and it turned my stomach a bit, but the I'm sensitive to it. My wife did not notice.

Great service and conversation with Chase. Text us when he was on his way and when he showed up…read moreright on time. Was a pleasure riding with Chase!!! Tom Martinez