I had Jeff do a home appraisal at my home. I needed the appraisal from a couple of years back, due…read moreto me being remiss in doing so. I can truly say Jeff is the most wonderful, sincere appraiser you will ever deal with. He listens to what is needed, does his work and then follows up to make sure it is exactly what was needed. He definitely goes above and beyond for his clients. You would be doing yourself a great service if you utilize his expertise and guidance for your appraisal. I highly recommend Jeff for all your appraisal needs Deb Banks Boston, MA

We were extremely satisfied with our results using Jeff Pennini Appraisals! He was very friendly…read moreand took the time to answer all of our questions and concerns. His services were affordable and shown with a quick turn around time. We would highly recommend his services to all our family & friends! Thanks Again! - The Gomes Family

Very complete and excellent service with a great appreciation of fine jewels .. We would refer in a…read moreheartbeat.

Working with Gary at BGL was efficient and easy. He was great to work with, easy to find and…read morepeople-focused through the process. Excellent experience overall, highly recommend.

I had a watch battery installed here years ago and it failed very prematurely. I returned to have…read moreit replaced and while I admittedly did not have a receipt it is because owner pocketed the $20 cash I had paid him and didn't give me one. Most jewelers date their batteries with a marker and I believe he had as well, but he denied having done the replacement and refused to replace it. For the $1.00 or so, not more it had cost him, since he already had the watch open, the smart thing with respect to customer good will would have been to just put in a new one. But he wasn't smart enough to do that. However he is very shrewd and I think, dishonest. With respect to his incessant TV ads to sell you gold and Rolex watches there for cash, I would suggest you get other quotes on your gold/Rolex before going to Marquis Jewelers!

We needed a repair of an item and found this place was an authorized dealer to do so. You have to…read morebe buzzed in before entering, which was fine. However it was busy each time I was here, and this was my first time exploring this place. I had to wait several minutes before anyone asked if I needed help. Then the conversation was very different than what I had on the phone with them. We recently bought an engagement ring and other items elsewhere, and have spent likely thousands. We can be great customers, but no one wanted to help me, and when they did notice me it was such an uncomfortable experience. I believe the sales ladies were trying to be nice, but the space in the store is very narrow and crowded, and awkward. I was never asked my name, or any other information. They were very apologetic the entire time. I did drop off the item, but after retalking about it and seeing the other reviews, I went back for the item because It was an uncomfortable experience and I was worried something would happen to a family jewelry item. I would definitely read the reviews, as their experience is similar to mine as someone coming in for an item repair. They were more interested in people buying items right away, and did not seem interested in me or my needs as a brand new customer.

Although I didn't get the independent property assessment, they gave me pointers on meeting about…read moreproperty re-evaluation. Incredibly helpful and honest.

Tom Cullen and his partner Jessica are quick, responsive, and just overall very supportive and…read morehelpful. They both were happy to answer questions and are really very available if you need them. I recommend them highly.

I got a chance to speak to Adam about some questions I had about appraising a house…read more He shared his thoughts and answered all my questions, for free. It was great to speak with him. He knows his stuff and is generous enough to share his valuable knowledge. Highly recommend him and his business.

Adam of Aladdin Appraisal helped me solve some difficult real estate issues. I could not have been…read moremore happy with the service. He is an expert in his field, thoughtful, responsive, and professional! Very impressive

I first contacted Leslie via email to ask questions around her services. I had various pieces of…read morejewelry from my grandmother's estate and no idea if anything had any real value. Prior to contacting Leslie, I had great angst of this whole appraisal/sale of items process. I didn't want to feel foolish or be taken advantage of in any way. I had heard how you do not always get the true value of items if you go to a jeweler who then purchases these items. Leslie was very quick to reply to my email and honest around her fees. We scheduled an appt. and I brought my various items to her office for the consultation appt. During our appt, Leslie was very respectful of all of the pieces. She tests items and uses her microscope with you in the room. I felt like she was very thorough, and any questionable items, she agreed to test further. She was always respectful- even when items were not authetic gems or gold. The items we did agree she would liquidate, she logged for insurance and then gave them approximate values. Once the items were sold, Leslie promptly called me to inform me of the amount of the sale. There were a few pieces of jewelry I had left with her for appraisal-- well, as it turns out, they really weren"t anything requiring insurance, and she was very honest about not going through an entire appraisal process as this would have cost me money. I felt she was very, very honest and I appreciated her placing my needs first. I would highly recommend Leslie George of NE Gem lab.

Leslie is smart, friendly and has a great deal of integrity. She went above & beyond to help me. I…read morerecommend her highly.

I can't say enough good things about Persona. I purchased my wedding band from them in 2009 and…read morefrom the start, the entire team were lovely to work with. They were kind and clearly wanted to make our experience personal and welcoming. We walked away extremely happy with our purchase and through the years, I barely go a week without someone commenting on how beautiful and unique my ring is. Though we moved away from Boston, we still have purchased jewelry from them remotely because we want to support their amazing business. If you're looking for reasonable prices but no hassle and a wonderful experience, I encourage you to visit Persona before anywhere else. They're the best of the best.

I brought in my antique engagement ring that was incorrectly resized by a previous jeweler…read moreresulting in an oval shank. I had concerns about the ring spinning despite resizing. Gary inspected the ring in great detail and made a recommendation to remove some of the shank and rebuild it, as well as to place tension springs to prevent spinning and slipping. He took his time to measure my finger for the optimal fit. I was told by another jeweler that all of my prongs needed replacement and I wanted a second opinion. Gary again took his time to inspect all the prongs and reassured me that they didn't need replacement. I was very glad for his honesty. The next business day, Gary fixed the ring in 3-4 hours and it came out beautifully. I was so nervous previously to entrust someone with my ring, but I felt at ease. Gary offered that I stay and watch the entire process. He told me to inspect my gemstone carefully after his job was complete as general good practice after having my jewelry worked on! I am so happy with the end result and strongly recommend this jeweler. The key factors that impressed me most were honesty, trustworthiness, attention to detail, patience, mastery of his craft, and sharing of knowledge/providing an understandable rationale for his decision-making. I will absolutely be returning for intermittent ring checks!

Sent an email with pictures of furniture in need of repair. Never heard back. It's almost they're…read moretoo busy for your business.

They specialize in not returning phone calls…read more After numerous cycles of byzantine interactions with them through email and phone calls showing them pictures of my table, describing it in detail and repeating my name and address multiple times (over a period of a week) I was told that "Alfonso" would call me to schedule an appointment... but it never happened, I never heard from them again; what a waste of time! They may be excellent, but I'll never know it (It's good to know they are without borders if I ever move to Romania)