YES! Call Le Anna if you need something! She was able to get me a complete plaque within a few hours (I was given a real short turnaround time)! Friendly, helpful, wonderful - really appreciate the customer service! Shop is tucked away on Lawrence Expressway. Go in if possible - so many options that are not on the website! read more

I can't say enough good things about this trophy shop. I had some very particular projects over the course of some months and Le Anna worked on them with diligence and care. The projects came out better than I could have dreamed and at a fair proce. I highly recommend this shop to anyone wanting regular or custom work done! read more

I would like to recognize La Anna, she was a great help from start to finish. I called in the morning for a quote on trophy's for a bowling event that is going to happen in 5 days. She's went above and beyond. I gave her my budget and was able to meet my budget. Her attention to detail exceeded my expectations. I am very pleased to say I received my trophies by 3pm that afternoon the fastest turnaround I have ever experienced. I will defiantly buy from Eagle Awards again. Thank you ! read more

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Responded to my request for a response but no details or reason given why they can't do the work of engraving (the picture on their profile would indicate (and we can assume) they can do the work). read more

Le Anna at Eagle Awards went above and beyond to help me create two, single-unit custom awards, IN LESS THAN 24 HOURS! People, I kid you not, I had a brilliant idea Monday morning, called Eagle Awards at lunch, and was in the small and mighty showroom by 2:30pm. From there, Le Anna and I corresponded by email to design one crystal award and another smaller glass award, and review proofs. It was ready for pick-up at 4:30pm on Tuesday. Are you kidding! Nothing moves that fast these days. How did it look? Amazing! Unfortunately I didn't take pictures of the final products because I was in a rush to gift them, but they were EXACTLY as designed. How much? A lot, of course. I paid extra for expedited service. How else can you make magic happen so quickly. Would I do it again? Absolutely. For the quality of work, impeccable service and easy going attitude to collaboration. Would I do it in 24hrs again? No. It was unrealistic of me to expect that kind of support, and that's why I'm writing. Le Anna was great, she didn't have to work with me; especially after business hours. I'm grateful for her and willingness to help me. Thank you Le Anna. read more

Excellent customer service, Fast turnaround. We have been using Eagle Award for the last 5 yrs and they have always been our go to for Awards and Plaques. read more

Diane was awesome. We placed the order and it was ready within 2days. Service was quick and perfect. She provided all the charges upfront, all options, possible customizations and what not. Awesome experience and would definitely go back. Recommended !! read more

Eagle Awards - Timings - Trophy Shops Near Me - Sunnyvale, California

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Very friendly and great service. She helped me out and did an engraving for me on the same day.

For those that have read my reviews know that where I give my business is very important to me. It is almost never just the final product, it is the process. There is no higher accolade I can give to a business than Diane and Eagle Awards. First off she is the nicest, most genuine person who loves her craft. She truly loves making people happy with her work. It is hard during this pandemic for a small business. And I was on the fence about going to a place i had no experience with for such short notice. I had a less than 24 hour turn around time. Not only did she make the most amazing plaque for me, she did it with all the passion in the world. I almost had another one made just so i could give her more business. What struck me the most, is that even during these times of financial hardships for her own business, she was cost conscious for my own product. Truly an exemplary human. She is very professional and gets excited to see the creative mind come to fruition. There is a WIDE array of plaques, trophies, awards, and other items in all styles and colors you can chose from. If there were a 10 star option I would give it that, in fact i may write another 5 star review just to total up to 10 stars! Thank you Diane for your amazing work and truly sublime experience. read more

Amazing service and speed! Ordered Friday and it was ready by Wednesday! They were able to change the metal plate to one that matched the plaque better and provided three different design proofs over email before finalizing the work. Highly recommend! read more

Come here annually to get our plates engraved for our Fantasy Football League. Dianne is always helpful and provides great service.

Diane is a wonderful person. She did not have proper tools for my order but she called three local engravers until one agreed to take my order. Such an attitude is not common. read more

Diane is really incredible. I am out of state and had a weird request. She was helpful and patient, and went out off her way to work everything out. Her communication is exceptional as is her work. I highly recommend Eagle Awards. read more

Diane and Grace helped us with a last-minute service award for one of our employees on a time crunch. Called on a Friday and the emergency plaque was ready in time for our Tuesday luncheon. Excellent service, timeliness, and finished product. Highly recommend for any sort of plaque, award, trophy, etc. read more

Quick turnaround with plaque engravings. Loved this place. Will definitely repeat next yr.

My dance team made a last minute decision to make awards for our intimate end of the year dinner -- and to no surprise, I panicked on where to get elegant yet cheap yet speedy awards made. The dinner was to be held on a Thursday and to my luck, Diane came to my rescue on a Tuesday! Two day turn over for 4 black 7x9 plaques, which I assumed would be impossible considering it's Summer and everyone needs awards made. I called Diane in the morning to ask about what they had in stock, about two hours later provided her with the information needed for the award, and right before closing time we had a mock up and two edits completed by the end of the day! The awards were done Wednesday afternoon and were crisp, clean, and exactly what I imagined -- and ready for pick up well before our awards dinner. Thank you so much to Diane and the rest of the staff at Eagle Awards. I don't know what I would've done without you! read more

Without a doubt I will give this place 5 star! I order alot of different styles from them for my companies event. They were quick to respond and always on top of their game. The really need a big applause for doing such an amazing job. My only tip to them would be to make more Online presence - By adding the updating option on their website so the customers are more driven to you. excellent service,Value for time and most of all really nice people. Good Job Diane and Grace! read more

Recently "upgraded" management, Eagle Awards knows what excellent customer service is all about. Pleasant, helpful, dedicated, and reliable. read more

I called around to about 5 different shops to see who could engrave a gavel for me within 24 hours. The average price was about $25 with one shop over $50. I called Diana at Eagle Awards and not only could she do it for me IMMEDIATELY-- but she didn't even charge me the $10 minimum price because I was so impressed with her shop, I couldn't stop buying things (engraved bottle opener, photo ornaments, etc). So I paid the minimum with my other purchases! The prices are amazing and the service even better. They are SO nice there! The shop is like something you would find 30 years ago... I feel like I stepped back in time both from a service and price standpoint. Please give them business- they are AMAZING and I will go there before I ever try another engraver again. read more

They did a great job on our trophy, and will come again in the future. The spot isn't that large, but they do have a decent selection, you just got to ask because they may have some in the back in terms of variation. Ok, well I guess it's not that huge of a shop, but they have what you need. Well priced, great service (they walked me through the options and made great recommendations), and quick turn-around. Thanks a lot!!!! read more

Grace and Diane at Eagle Awards are the absolute best! They came to our rescue with a super late addition to an awards order! What a fantastic group... Totally willing to go the extra mile to make sure they have 100% satisfied customers. We will definitely bring business back to them again and again! Thanks, again, Diane and Grace! read more

Great service! Reasonable price and super fast! I made trophies to a basketball team order in the morning and picked up in the afternoon and all with a big smile! read more

Eagle awards is always a pleasure to work with. Everything I've ordered always comes in on time and with professional workmanship.

We needed to have a vase engraved for a unity sand ceremony. Yoko was very friendly and helpful in assisting us on what we might want to have engraved on the vase and how it might be laid out. Diane, the engraver, made some further suggestions and noted that because of the curvature of the vase, our logo would be elongated. She thought she might be able to elongate the logo in the other direction to compensate. When we got the vase we were thrilled with the results. The logo was perfectly symmetrical; Diane did a beautiful job. Eagle Awards provides that elusive combination of excellent work and excellent customer service. read more

Was thoroughly insulted by the owners when I questioned an illegal late charge applied to our invoice. They provided no terms and conditions nor did they inform that a late charge would be applied to their invoice. A practice that is illegal in California. Here are a few excerpts that the "Professional Owner" sent to me when i questioned her late fee: Let me enlighten you, ______, I was Treasurer and on the BOD for the largest and oldest motorcycle racing club for more than 10 years. I know that the Treasurer does not single handedly "run" any organization. However, in my opinion, you are single handedly doing a good job in tarnishing the reputation of the {Name of Organization}. You are not worthy of the title you hold and we will not be directing any future communications to you, personally. We are a small business, but we have a big heart. You sir, need to learn your duties as Treasurer and be a better representative of your organization. We don't know if you had a bad day, weeks or months.... As far as your email, I am advising you that you are completely out of line . If you would like for our legal counsel to send any late fee correspondence to you and/or the Board of Directors, we will be happy to oblige. You have no authority to tell us that our policies and/or late charges are ridiculous, unreasonable or unnecessary. You obviously have no business background or need to brush up on your Treasurer knowledge and duties. Late fees are standard practice. If you have a credit card, you would know that. Just wanted everyone to know the response these supposed "professionals" send out when inquiring to a late fee applied to an invoice illegally. Our organization will never use these people again. Hateful and nasty. read more

Diane was very helpful and had a quick 2 day turnaround for a retirement plaque that my company wanted to order. We were so impressed with the final product that we ordered two more plaques. Will definitely return if we need something in the future. read more

I needed to find a good place to add on to a couple of perpetual awards. I found Eagle Awards and Diane and Grace were very helpful and professional. I'll go back to then for my award needs. read more

Diane and Grace are the best! They helped me with a VERY last minute order for a Middle School Championship game. I called then the same day, not very early for a 4 PM game and they were able to accommodate me and provide me choices that stayed within a decent budget. Their work is beautiful and the medals we ordered were much appreciated by the players and the parents. I am thinking of new ways for me to be a repeat customer! I think a couple of personalized items for Fathers Day is where I will start. Thanks again Diane and Grace! read more

They told me the costs and everything was done very professionally. Ready before my required day. Excellent work!

Grace and Diane have been a joy to work with so far. Granted, I'm a new customer, but I plan to be a repeat. I called a number of awards businesses looking to get a plaque done on short notice bc my previous awards guy up and shut his shop. This was the only business I called where the staff was patient, informative, and kind. With our first plaque, there was a bit of miscommunication on some spelling in the proof so it had to be redone. Grace was very aware of their oversight and immediately redid the plaque and even dropped it off to me well in advance of my event. Use this company. :) read more

Terrific place! Helpful, efficient, and just really nice people. The awards they made for us were perfect, and they made the process very easy. read more

Above and beyond customer service, works with the little guy and to big accounts with the same level of response and professionalism. They truly gear their business to work with you and not just a supply and service exchange. Everyone that walks through that door are treated equally. read more

Grace and Diane have been very helpful every step of the way. They were able to accommodate to what I wanted in such a short period of time. Always very pleasant with great customer service. Grace would always answers questions in a timely manner regarding the trophy I needed. Great quality, nice finish and done very professionally. Also the price is very reasonable. If you need a great trophy shop, come to Eagle Awards. read more

My experience at this shop was not a pleasant one. I have nine thermo cups of different colors and surfaces to be engraved and took them to the shop so we can discuss how that can be done. We discussed how to do the engraving and verbally agreed on a total price of $100 with the condition that they will not charge me for ones that do not work. I left the cups and they promised me to send me a design with an official estimate within a couple of days. I checked with them after not hearing from them for more than a week. They came back with an official estimate of $100 with some crude drawings for the designs. I agreed for them to go ahead with the work. One day later I received an email saying that they can only engrave 8 of the 9 cups and the invoice would be $110. The cost should have been $85 based on our agreement and their original quotation. When I complained about the increased amount on the invoice, they told me that "they are providing a service and the quotation is only a reference". They need to charge me more because the job took longer than they thought and they did not even charge me the expedition fee. They did do a good job on the engraving, and I really do not mind paying the additional money. It was not a large amount. However, I have several issues with how the business was conducted. 1. A honorable business should abide by its own quotation, especially when one has more than one week to evaluate the job. 2. When challenged, one does not come up with bogus claim of "expedition fees" to try to justify the price increase. read more

My company uses their service of winner's cup engraving for an internal competition. They remember each customer's name and special needs, even if, like us, every time a new person representing the company comes to handle the business. Highly recommended read more

The people working here were very helpful. One woman took me into her workshop and showed me the machines in action and several samples. I liked how straightforward everything was. Great place to get a trophy done. Also, they charge per job, not per letter which is nice not to have to restrict what you really want to say. read more

Just met with Diane yesterday to have a small engraving job done. She was pleasant and super helpful. I would recommend Eagle Awards to anyone needing trophies or engraving. Keep your business local when possible, folks! read more

These folks are the best! My son got promoted so my wife and I wanted to mark the occasion with something nice. We found a beautiful, handmade from exotic woods clipboard that fit the bill. I took it to Eagle, and they did a beautiful job of engraving it with his name, rank, and Fire Department, along with a FD logo. The font, design, and execution were first rate, just perfect, and the price very fair. Add to that the people are just wonderful to deal with and it really is a winning combination. I cannot recommend them highly enough, and will return with all of my future needs. Great job!! read more

I highly can recommend Eagle Awards. I recently had the need to get an engraving--and needed it quick. Every other vendor in the Santa Clara/Palo Alto area laughed me away or asked for a $100 rush charge. I called Eagle Awards as a last resort. They were beyond wonderful. Understanding that sometimes orders pop up out of the blue and although they are in the middle of awards season, took care of my single order and treated me like I was a top customer (and my order was laughably small). They kept their promise to have something to me the next day, they stayed on top of proofs, well past 9pm at night and could not have been nicer to me (this was for a non-profit). Didn't charge me rush job/penalty kicker either! So understanding of our situation. Although part of my order did not arrive in time (not their fault) they alerted me straight away- kept me informed, reset my expectations, and worked with me on a work around so we could still make my deadline. All small businesses should take a lesson from these owners! Thank you Eagle-Awards!! read more