I had a printer that would not update software and drivers. This leaving me at 3PM with no printer for a meeting the next day. After emailing explaining my issue, I was told that the tech could remote in to fix my problem today. In about 30 min the problem with corrected with the tech coming back to correct a color issue, no problem. Very good service and will use again for my printing and copier needs. Giving me my printed reports for my meeting the next day. Thank you! Don read more

I have being doing business with then for over 12 years. I just changed jobs and reached out for a new copier, the service is fantastic everything was done in one week. They took care of return for the old machine and the new one was already all programed when the installation was made. on those 12 years service calls was done quickly basically same day services. I have had the best experience with them. read more

Eagle Business Machines is my go-to place for new copiers. They have always been helpful and aware of my needs. Anthony was able to have a copier installed in a very timely manner, meeting all my expectations. Install was quick and easy; their service has always been excellent. read more

We have had nothing but bad experiences with Eagle Business Machines. They actively lie to get you into a contract and then are uninterested in solving problems you encounter. They are wildly misogynistic. They do not care that you are not happy with their service or their machines. They actively tell you the wrong thing to trick you into another lease with them. They will blame you for anything going wrong with a machine or a contract. We have finally finished out a five year lease with EBM and we are absolutely thrilled to be rid of them. read more

I was introduced to their company about 15 years ago and not only do they offer top of the line equipment, but they provide top rate service. They do all the installation and maintenance. I've worked in many different offices and Eagle Business Machines is the best I've come across when it comes to office machines and phone systems. I can't say enough good things about them. So not only are you purchasing equipment, you are purchasing peace of mind read more

Very fairly priced rates and excellent customer service. I am extremely happy with my experience here. Great business, highly recommended!

This is the worst company ever! Please do not even consider leasing a business machine from them! We leased a copier to print our brochure - we were VERY specific about our needs. The copier they leased us could not even begin to do the job...it broke down every day for weeks until we gave up. Their own service guy said it would never be able to do the job! When I begged them to take back the machine they refused and even told me to "lawyer up girlie". STAY AWAY from this company, please! read more

Have two machines with Eagle. Always helpful. Service is prompt and Anthony Ippolito is always helpful and attentive to our needs. They solved a big issue for us and they have our loyalty. I know they work hard to service their customers. Communicate and they will be very helpful. read more

Don't trust these people. We brought them in to service our copier and they told us that the machine was beyond repair and parts were not available. The tech then was so nice to offer us a great deal on a lease for only $125.00 a month. After showing him the door, I promptly went online, found several resources which carrier OEM refurbishment kits and ordered one. I replaced the parts myself in about an hour and now the unit is like new. STAY AWAY! read more

Deeply regretting getting our copier through them. Horrible service, rude even, and they can't even be bothered to return phone calls. They also misrepresented the features of the machine then wanted us to pay more to get what they told us it would be. We are eager for our contract to be finished... read more