I've rented many cars in my life, but this is one of the best-run, most professional Enterprises…read moreI've ever been in. I reserved a vehicle online, and while they were out of the car I reserved, I got upgraded free of charge! The gentleman who helped me (Malcolm) was an absolute professional and friendly to boot!

all of the employees are top notch and respectful. I had a few hiccups here and there but they made…read moreeverything right. the branch manager Drew there was especially polite. never rented from enterprise before but definitely will not be the last if this is the enterprise experience.

Their bumper fell off on me!! I rented from them & I drove to New Jersey right below the limited…read moremiles. I thought i was gonna have a great day for my solar return (birthday) but I was on the highway with my 2 year old .. my 5 year old brother & mom the bumper flew off on the highway. This is ridiculous & could have caused a serious accident. No emergency insurance number or after hours number. I need my full refund or we will have a problem. Don't rent here.

Do not rent a vehicle with this company. Their car broke down on me WHILE I was driving. The radio…read moreand navigation also did not work. The wheel was wobbling and making a terrible sound on the freeway. Several dash lights came on a few hours after driving away. They said it's normal and these things happen all the time. They said they would give me a day off the total but the total amount ended up being the same. Their vehicles are unsafe and I wouldn't trust them with my family or friends. So rent at your own peril.

I had an okay experience renting a car from this Hertz. They don't have the volume of cars that…read moreyou'd get at an airport location, but they also don't have the volume of traffic/wait that you encounter while going to the airport. Hertz worked seamlessly with my insurance company while my personal vehicle was being repaired. There were a few hiccups with getting the car itself: the Hertz corporate phone representative promised me a different time than when a car was actually available at the shop, and directly contacting the shop on the phone was difficult (the main line goes to prerecorded messages). However, the guy at the shop managed to secure an earlier car for me at the last minute, which I appreciated. They seem to use some kind of cleaner with a very strong scent here. As other reviews have said, my car came with that scent--like an intense grandma air freshener covering cigarette smoke. It wouldn't go away after two weeks. But otherwise, the vehicle was clean inside and worked fine. It was also very easy to pick up and drop off in the garage in this shopping area.

I made a reservation in advance and arrived to be told that they didn't have any cars available. It…read morewas stupid of me to try using Hertz, and I won't make that mistake again. Avoid! Choose any option other than doing business with Hertz and this location.

I travel often and usually rent from Enterprise. For this last trip, I chose Avis as the rate was…read morea bit less expensive and the car selection was better for this particular location, Missoula MT. We were renting a car to drive and explore MT for the weekend. When I was searching for estimates on rentals, the online system asked for the pick up / drop off days and times. It then provided me a estimated rental rate. When I dropped off the car a day early, my final bill was $100 more than my estimate. After going back and forth over the past week with Avis' customer service, I have learned that the rate was mileage based. I told them that was never disclosed to me when reserving. There claim is "yes" it was because if I look at the fine print it says "mileage: LL-MI". Really!? That is disclosure? They refuse to adjust the price to a daily rate and insist this "code" provides full disclosure. I will NEVER rent from them again and earn others to be explicit about rate calculations if you must rent from them. Back to Enterprise for me!

I'm writing this as I wait in the 25th minute of my simple pick up. 10 minutes waiting for the…read moreagent to come back from who knows where. Now he left to check on a car. Now he's refilling the paper in the printer. He's taken 3 phone calls. Now he's handed me a faded printout showing charges of $401 (my reservation showed $205). Now we're heading out to the car finally! No wait. He brought the wrong key. Now he's dropping all the paper on the floor. Can you imagine what it would be like if there was a second customer? I shudder at the thought.

I called Cars Are Us after my car overheated - they came and picked me up in rush hour traffic and…read morethen offered the give me a ride either to the metro or I could rent a car at their shop. They were very friendly and professional. The only reason why i am giving them 4 and not 5 starts is because the car i rented ended up breaking down as well due to lack of oil. But they came and brought me another car quickly and after hours.

Aquila was very friendly and also thorough. She gave me great customer service, even while in the…read moremidst of her dealing with so many other customers by herself at the end of the day. Hopefully I don't have anyone else rear-end me to cause me to need a rental. But if I do I'll come back to this location for a stress free experience.

Great experience all around. From the initial call to arranging for a rental car, the meet up, and…read morereturn. The staff was very friendly and responsive with follow-up after the drop off since I had left my ear buds in the phone. Very convenient location across from the Eden Center footprint in vicinity of the AAA building. Thank you and will be back! Enjoy!

Sam has helped me with many car needs, including alternator replacement, AC system evaluation, used…read morecar inspections, and towing. Working with Sam is a breath of fresh air compared to working with dealerships and other repair shops. Independent and reliable car experts can be difficult to find (yet very valuable to have) -- Sam is one of the very best. He gets my highest recommendation.

Had a great experience in buying a second hand Toyota Yaris here at CARS USA. Eventhough the car…read morewas only $5000, I have driven it all over the place and took a couple of trips to Florida with it and it has not failed me once. I am happy and will do business again here

I was in desperate need of a one way car rental and had tried many different companies without any…read moreluck! Within minutes AL had me a reservation and the price was unbelievably cheap!! What an incredible experience-personable and eager to help! AL thank you so much for making this possible-you're a lifesaver!! I would 100% recommend and will definitely be using your company moving forward! Thank you again!

I used A&C Travel for a recent trip to New York City and they handled everything perfectly. Carmine…read moreprovided excellent customer service when making our accommodations and when we arrived in Harlem at the Aloft hotel the staff were waiting with open arms with luxury arrangements to our surprise. We had a great time in New York and would highly recommend A&C Travel to anyone for their travel arrangements. Harvey C

CADC did a great job on a 12-year old crossover with lots of small scratches everywhere. And the…read moreinterior has not been this clean in years (since COVID shut down the interior cleaning service at the car wash). Not cheap, but worth every penny. Finding the entrance drive can be tricky... the building is set back away from the highway and not clearly marked CADC, just something about auto detailing. Did all the work in one day and it was ready at the time promised.

I've been bringing my vehicle here exclusively for the past year, since I purchased it, and until…read morethis last visit, I've had consistently good experiences. I've trusted them with routine detailing and even had my vehicle ceramic coated here, which is why this situation was so disappointing. On my most recent visit, I paid extra for an interior and engine spiff up, but the interior was clearly not properly cleaned - surfaces were not properly wiped down and it appeared to have only been vacuumed. I also specifically asked that the inside of the hood be wiped due to salt buildup from recent snow and was told it would be taken care of. When I got home and opened the hood to check, the secondary hood safety latch was broken. This had never been an issue before and raises concern about potential damage while the vehicle was being handled. I reached out to Kian (owner/manager?) twice to ask whether they had any issues opening the hood, hoping to understand what happened and address a vehicle damage issue. Both messages were read, yet I never received a response. Mistakes happen, but when there is a possibility of expensive damage to a customer's vehicle - especially from a loyal, long-term customer - the lack of any response is highly disappointing and unprofessional. I was genuinely hoping for at least the common courtesy of a reply. UPDATE: repair cost was $350