Great! It was easy and quick, and there was no haggling. I sent them pictures of my car, let them…read moreknow what I wanted price-wise, agreed, and dropped off the car. The paperwork took about 15 minutes, and I got my check. I highly recommend.

Listen, these guys are for real. I made my initial inquiry concerning a truck I was planning to…read moresell. I had a figure in mind and guessed this would be some nasty typical strung out negotiation. Just not true. Offer was fair and never changed. Transaction also very easy. Thanks and I hope to have the opportunity to deal with y'all again ! Dave

It was a nice drive from NOLA to BTR, that went well. Lol…read more I tried to call PRIOR to making the 80.8 mile drive to the facility to ensure 1) the vehicle was still in place 2) inquire of the condition 3) make sure they would be open Memorial Day. Well the answer to the 3rd question was resolved by the website. questions is 1 and 2 remained unanswered. Soooooo in spite of it all I took a chance and made the drive. After all, it was Memorial Day, BTR is not a bad drive and I was interested to see what the outcome would be. I will say this is a great idea. Whoever came up with. It is a great idea. You basically go on the website. See if the vehicle is in place, head on over and you remove the part yourself. There is a $2 admission cost, but if you sign up for the free VIP membership, there's a reduced price. And as a VIP member, your privyy to all sorts of deals that they send you via email or sms messaging. They provide you with wheelbarrows in the event that you have a heavy load to carry. But other than that, this is a DIY and it's best. So bring your OWN TOOLS!!!! Rows and rows of cars. Just imagine a vast wasteland of vehicles, but in a semi ordered fashion. In designated row and even particular spaces ie C304. All are ready to be taken a part as one needs. What I saw on the website versus what I saw in person we're starkly different. It was the Amazon vs Wish version of items. I must admit the vehicle that I was looking at it been there since March 2026 and this is the end of May 2026. So understandably things would be different. But my goodness, there was barely anything left of the vehicle. For your convenience, there's a handwashing station as you exit the yard. I found this to be beneficial, those junked cars are full of grease, grime & stagnant water from the rain. Also, in addition to being able to remove parts there is an area near the front door where they also sell other things. I guess things that they found in the cars, i.e. shoes, purses, etc.. Annnndddd I also found that they sell batteries and used tires. And they even have cars for sale. I did leave with a piece for my car, but not the ones I came for. So the trip wasn't a TOTAL BUST. I would return, maybe not to this particular location as there is one closer to my home, but I do like the idea of being able to find parts for the low-low. And I would also bring a person that is mechanically inclined to help with disassembly of the vehicle part that you need. I found the employees to be pleasant. Not very helpful, there was a sale going on and had I not mentioned it, the cashier was not going to share that information; HOW RUDE... Lol As I left, I heard in my Spirit, one man's trash is another man's treasure. This place truly embodies that adage.

I thought I'd never have to visit a junkyard again but here I am, thanks to owning a rare vehicle…read morethat contains discontinued parts from the manufacturer. I was in search of a driver side door actuator. I actually ordered one from EBAY but it didn't include the floor and trunk manual release. I took a look on Pull A Part's website for shits and giggles expecting them to have every model CTS except a coupe. To my surprise, the Baton Rouge location had a coupe in stock. Now the flip side was wondering if this part was still in the car. I drove an hour by both holding my door closed by hand and tying a strap to it, lol. Pull-A-Part granted me free admission for being a veteran. I arrived to find the part was still there. Now the other flip side was wondering if the part was still operational since you need the vehicle powered to test the actuators and the batteries are removed. You also need to remove the backseat, rear interior panels, and seatbelt to access the door actuator. Luckily Pull-A-Part has the vehicles elevated and spaced out which creates a decent work environment. I didn't even mind the fact that it began to rain. I even removed the passenger side door actuator for when it's needed in the future. Pull-A-Part discourages working on your vehicle in the parking lot. I needed to verify the driver actuator worked so I installed it quickly since my backseat and panels were already removed. I plugged it up and it didn't work. Disappointment was an understatement. Then something told me to pull on the floor release. The chime began to sound after hearing the actuator click. I closed the door and it worked. I did a little dance not caring about being seen, then I quickly hit the road after gathering my tools! P.S. Pull-A-Part only offers store credit. No refunds.

The best place to buy a car or truck. Everyone was so nice and made the process easy. I sold my…read moretruck and they gave me a very reasonable price.

CarMax the company (not this particular store) has an ideal quick, 1-2-3 process when it comes to…read moregetting a car, and for the most part, we did until we didn't, and 4 credit checks later the process was resolved. Had this been an issue on my end I would've understood but it wasn't so I was more than irritated. When I got here it was obvious that I was aggravated and Tracie came in & immediately took action to get to the bottom of why Carmax kept messing up my application. Very patient, determined, & kind had it not been for her I WOULD NOT AT have bought anything from this company. Carmax company This particular store Tracie

In my more than five years of experience working in collections, I have never dealt with an…read moreout-of-state recovery company that demonstrated this level of unprofessionalism and lack of integrity. This company initially quoted us $325.00 for the repossession of a vehicle. After the vehicle was picked up, an additional $39.00 fuel charge was added to the invoice--an amount that was never disclosed when I specifically asked for the total cost prior to authorizing the repossession. When I contacted the company for clarification, Mrs. Hatfields and Madison became defensive and stated that "everyone knows" there is a surcharge. After further discussion regarding the unfairness of changing the price after services were rendered, they issued a revised invoice for the originally quoted $325.00. When the customer later went to their office to turn in the key and retrieve personal belongings, he was informed that they were not a release facility and would not allow him to retrieve his items--even with the key. On January 9, 2025, I contacted the company to inform them that transport would be arriving to pick up the vehicle. They waited until transport arrived to state that the vehicle would not be released unless the previously disputed $39.00 was paid--despite Mrs. Hatfields previously agreeing that this charge was not required since it had not been quoted. When I asked Madison about the charge, she stated he "big boss", Dustin Hatfields stated it would need to be paid and that Mrs. Hatfields was out of town. The manner in which this company conducts business and communicates with both clients and customers is extremely disappointing. We entrusted them with a job, and instead experienced misleading pricing practices and unnecessary complications. This is not a company I would recommend based on our experience.

This company fraudulently towed my vehicle because I "didn't have a license plate" and they…read moreliterally broke into my vehicle and stole my temporary license plate because I bought the car two days prior. Got them caught red handed on surveillance from my apartment complex too. We are opening an investigation with the state police so hopefully this P.O.S. gets taken down by the feds!!! I'm not the first person who they stole items in order to tow either as you can see!