Great parts team!…read more Randy was an awesome specialist and advisor. Right part at the right price Randy, keep up the good work

I ordered parts for my 4Runner and delivery via UPS not completed as UPS sent items back to sender…read morewhen they indicated they would take to UPS pick up site. Jeffrey of Price LeBlanc parts department made no effort to remedy the UPS mistake other than I would have to reorder and pay UPS again. Essentially zero customer service. Avoid online business with this establishment and use Fed Ex whenever possible. Bill

If you own a Lexus, you know that it is a great vehicle, but comes at a price. In other words, you…read moreget what you pay for. My last experience here was with the service center. While there is a very accommodating and nice wait area, I left disappointed. My service visit was supposed to include a wash and vacuum. Well, they did something because the vehicle was wet, but there was no evidence of it being vacuumed. The exterior had smears of dirt. Honestly, I would have preferred that they skip the cleaning process rather than smear it around or pretend that they did something.

My "Maintenance Needed "message came on a few weeks back so I took my 2022 Lexus ES 350 for…read moreservice. I was previously sent a coupon from Price LeBlanc Lexus for an exclusive offer that includes: engine oil and filter change, complimentary multi-point inspection and a car wash for $99! I scheduled my service. When I arrived, Jonathan was unaware of any offers and asked to see my email, and I showed him so he "honored" the price for the service. I also asked that my car be checked as when backing up only, I would get a high pitch squeel when applying my brakes lightly to slow down. I asked and was told service would not be long so I waited. After OVER TWO hours, my car was brought around and the service tech took payment and handed me my paperwork. He did not review it with me and only stated that they could not replicate the squeeking noise. Why didn't they come ask me about it so I could try and replicate it? Which I can because it is still happening. I was also meeting with a TECH rep fter the service as I could not get android auto to load. After her telling me what to do, I went home and it still does not work. It was then that I noticed that the "FREE " Car wash also had not been done. I then reviewed my paperwork and saw that my break fluid level was noted in the RED. No where could I see if this was addressed so I called the Tech, Jonathan, and left a message for a return call. He never Returned my call. I then get a call from from another gentleman who left me a message asking about my "experience" and I returned his call, only to get the service Dept. voice mail, so I left yet ANOTHER message, again NO RETURN CALL. I called the main number and asked to speak to ANYONE in service who could answer my question only to be told that there was NO ONE available and I needed to leave yet ANOTHER Voice mail,. Surprise, No return call. I then get an email from a nice young lady (can't recall her name) and explained to her my situation. She was very polite and assured she would get the service manager to contact me as soon as possible, He never did. I then notice that my cars "Maintenance Needed soon" message was still popping up on my dash after the oil change. They obviously never reset it. Is'nt that NORMAL proceedure? I looked over my paperwork again and that is when I noticed (at the very bottom) it says "Deleted Operation" Wash, Dry and Vacuum. Um, why? So, I really DON'T know if they ACTUALLY changed my oil/filter. Don't know if they addressed the Break fluid issue and I obviously did not get the wash dry and vacuum. I have owned many Lexus vehicles mostly out of Charleston SC where I was treated like royalty. That was NOT my experience at Price LeBlanc Lexus. I won't be doing business with a company that does not value its clients. I am treated better at a Jiffy Lube!!

The best place to buy a car or truck. Everyone was so nice and made the process easy. I sold my…read moretruck and they gave me a very reasonable price.

CarMax the company (not this particular store) has an ideal quick, 1-2-3 process when it comes to…read moregetting a car, and for the most part, we did until we didn't, and 4 credit checks later the process was resolved. Had this been an issue on my end I would've understood but it wasn't so I was more than irritated. When I got here it was obvious that I was aggravated and Tracie came in & immediately took action to get to the bottom of why Carmax kept messing up my application. Very patient, determined, & kind had it not been for her I WOULD NOT AT have bought anything from this company. Carmax company This particular store Tracie

Great service, smooth process, friendly staff, and got me in my car fast! Highly recommend.read more

I just purchased a 2020 Lexus IS 350 F sport from Luke S and I couldn't be more pleased. The…read moreshowroom is immaculate with so many top of the line vehicles and the whole experience was quick and easy. I knew exactly which vehicle I went there for, test drove it and was sold. I love my purchase and with so many options of cars available, you will too. Thank you Motorcars Louisiana. I Would recommend to my family and friends.

I recently sold my truck to Luxury Auto. The staff was friendly and professional. They were very…read morehelpful with paperwork and communication following the sale was quick and helpful. I recommend doing business with this dealership.

From the owner: With years of experience serving the area, our dealership is dedicated to offering high-quality,…read morepre-owned vehicles to our customers. From the moment you walk through our door, we’re committed to providing you with a great car-buying experience. With our skilled sales staff and our wide variety of financing options, we’ll help you get the vehicle you want, at the great price you deserve. With many vehicle shopping options available, we differentiate ourselves by understanding our local car-buying community and satisfying its needs; helping valued local customers like you, find the vehicle that’s the “right fit”.

This review is long overdue. I had been looking for a used 440i or 340i with a manual transmission…read morefor several months and came across a low mile 2020 440i on the Brian Harris BMW website in April. The car had not yet arrived on the lot, but was coming in from Florida soon. The car was one of the colors I wanted and was equipped with the options I was looking for. So, I felt that this was likely my best chance at getting the right car for me, as sticks are becoming much tougher to find. And, this was the last BMW with a stick that doesn't have an M in the model name. We worked out a deal sight unseen for them and sight unseen for me, as I live in California. The car arrived and it was just what I was looking for. There were some things that needed to be serviced before delivery. The service department put together a comprehensive list of items from tires, brakes, spark plugs, filters, oil, and some cosmetic things. They offered to include all these things at an extremely fair price and all was performed perfectly. Michael was my salesperson and he was truly great from start to finish. He kept me up to date regularly with pictures and videos. The rest of the staff from Clif in finance to Carly and Jen were all excellent. They even located a shipping company to drive the car cross country to me in an enclosed trailer during a time when trucks were in short supply. I received the car over six months ago now, and I still look forward to getting behind the wheel every single time. I absolutely love the car and it is a total cream puff. I highly recommend Brian Harris BMW for any car purchases, from new to used, and from local to the other side of the country. Things couldn't have gone any smoother.

Buyer BEWARE, I dropped my car off yesterday to have a recall serviced. Excited because they…read moreactually had a loaner! Returned vehicle a bit over 24 hours later! Please do an internal and external "check" of loaner vehicle prior to departure from dealership. After their inspection of loaner upon return, they found damage to the liftgate. The vehicle slept in my garage so unless someone opened the GD during the night and damaged, it could not have happened while in my possession. My error was not doing a walk around before driving off with the loaner. Clint, service tech and April were professional but still I'm suspicious of when (and by whom) damage occurred! I take very good care of my own vehicle and did same with loaner. Disappointed that this cost me $350 on a visit that should have cost me $0

We were driving in our Yukon xl on the interstate from New Orleans when our car stopped…read moreaccelerating. We had 3 kids and a dog with us. We pulled to the side and finally got it restarted and got off I-10 on the Siegen exit. The check engine light came on and we started getting texts to SERVICE TRANSMISSION IMMEDIATELY. We drove by a Chevy dealership first. Called them and explained our situation. They said they couldn't help us til Monday. This was Saturday morning. We kept driving and came across Royal Buick GMC. We pulled into the service department. They immediately diagnosed our problem. They completed the repair in less than an hour and it was under warranty so we didn't owe anything. I'm so thankful they could help us immediately and so quick!!

Bad customer service scam location I buy from there car 100.000$ junk car Ac problem I try to…read moremake with them back the car and then my money don't with me. I recommend that no people buy cars from there.

AWESOME car shopping experience!! Elite group really rocks. They make this process really smooth…read moreand they are very knowledgeable about the vehicles in their shop. If you're looking for a great car shopping experience without having a salesperson pushing you to buy, this is the place to go. I left extremely happy with my new vehicle.

Giving this dealership terrible rating because the customer service was RUDE. & I mean RUDE. The…read moregentleman with the bald head to be exact. I came in looking to get rid of my old car. Without him knowing I was looking to put down 10-15k on a Porsche. The guy told me get out the car. I thought the customers were first. I guess not there.

These are some of the sweetest people…read more We had been looking far and wide for our next vehicle and we found it here. It was anxiety-provoking to buy a car out of state when you hadn't seen it in person, but they made the process easy. We were comfortable buying tickets and flying out to pick it up. Andrew was so down to earth and approachable and took so much time to answer all of our questions as we were coming from out of town. He was always available by phone or text and made sure he had an answer for us. He even drove us to the bank to get our down payment! Their finance guy is THE BEST, of course I cannot recall his name at the moment, I believe it is Mark? But when I say that man is the kindest man and he worked to get me the lowest possible rate in the industry! I thank these guys for their hard work. The overall feel in this dealership is welcoming. Everyone smiled and open doors, everyone made it their job to make sure we were comfortable. Just a great experience through and through. We would be back for another vehicle, and we HIGHLY recommend Mercedes Benz Baton Rouge!!!

Great custom service and all the perks of having your car serviced at a luxury dealership. While…read morewaiting for my car to be serviced they offer a wide variety of snacks and drinks as well as comfortable work spaces. Amy has always been amazing and I felt my time was valuable as well as my business.

My CRV is being periodically finicky about starting. I brought it in and Garrett and the team gave…read moreit a very thorough inspection. They were unable to reproduce the problem, but it was helpful knowing it had been looked at.

the employees there can be quite dishonest, with no professional ethics. They could tell you one…read morething, and then you found later on it is something else.