Michele is amazing. I sent a reservation inquiry and she called me back promptly that day. She was…read moreso upbeat and fun to talk to and genuinely excited to host me. She wasn't pushy at all and didn't upsell me anything - just gave me all the tips and info. We decided on a tandem snowmobile for an hour with a guide. We arrived 20 minutes late but she was so professional - she shortened and made the check in process so easy. There was a cabin with fire where you can change since Deer Mountain was quite cold and was snowing that day desolate the snow drought. She was mega attentive and taught us everything and told us exactly where we were going. She took couple of pictures for us and explained what we'll see had it not been so foggy. On the way back when we stopped at a viewpoint my boyfriend accidentally accelerated and we toppled right where the cliff started - Michele rushed over and helped us up and we genuinely concerned for our well being. We're so grateful she was our guide and can't recommend her enough. She's an amazing person with a beautiful smile and we definitely suggest everyone go snowmobile with her, especially first timers!

2 of my friends and I went up to Shasta for 4th of July weekend and spent the day with Captain…read moreMichele...it was the most perfect weekend (even amidst the current pandemic). Michele is super fun and an overall great human. She's energetic and patient, and flexible with how you want to spend your time on the water. We went wakeboarding and enjoyed tubing! She even took us to see Mt. Shasta from the lake, which was beautiful. We'll definitely be back again!

LWR is very nice and has professional guides that were good at avoiding obstacles and letting us…read morehave fun. We did the Upper Klamath River from Boyle Powerhouse to Copco Lake on August 27 that was pretty much continuous Class 4+ rapids for two hours. Here is my GoPro footage from the trip https://www.youtube.com/watch?v=bzE7tsTazN4. One thing to note is that there is a decent amount of driving, first to get to the city of Mt Shasta (in your car) and then to get to the put-in (in their van) and vis versa. We did pick up people in the small town of Keno in Oregon so it might be better to do this river segment if you're staying in Klamath Falls/Medford rather than somewhere in NorCal. The van's AC wasn't working too well on the way back so that could be improved.

Tom was awesome and provided a safe and fun experience. He's filled with lots of knowledge and…read morehistory of the rivers. I highly recommend this fun trip for all!

Decent rentals at standard pricing. Staff Was nice and helpful and the gear was pretty good.read more

From the owner: Offering the highest quality Lake Shasta boat rentals and jet skis on the water in California. We…read morecarry all best watercraft rentals people want to own. We cover all boating lakes, rivers and reservoirs with our services. Enjoy our MasterCraft and Centurion wakeboard boat rentals, flyboarding, Yamaha jet ski rentals, three passenger waverunners that can tow water toys behind them. Try all the fun water toy activities you can experience. Try our award winning captained boat tours, jet ski tours and water sport charters and lessons. We provide all the nicest gear for your boating vacation. With the quality of watercraft rentals we offer and by updating our rental toys constantly you'll really enjoy the time on the lake with our services.

Do NOT USE this place under any circumstances!!!!! We rented a SeaDoo on Labor Day weekend! First…read morethe owners tried to sell us this 2007 SeaDoo for $4,000. We said, No thank you, we will just rent it. Took the stupid thing out for a total of 6 hours and the light started blinking, the next thing you know it's only running 5 miles per hour. We managed to ride it back to the rental company before they closed and swap it out! They had no problems swapping it out...obviously they knew it had issues! They told us...oh it might be the pump, I'll have my husband look at it, maybe you picked up rocks??? Or maybe NOT! This isn't our first time...we're out on the lake every Labor Day! A week and a half later my credit card it charged over $800 for the repair! I've got no description of work preformed or service done. When my sister called to see what the deal was, she was like oh ya, I picked up the parts today and my husbands going to fix it...save you guys some money ! Really!!!! Then I called and she was unwilling to speak to me and HUNG UP ON ME!!!! I guess I'll see you in small claims court! Not only that...bad yelp reviews are going to cost you a lot more! Stay away from this place!!!!!

Two weeks ago we rented two Jetski's from go Bob's. They both were in excellent condition and super…read morefun. We were given excellent and easy instructions. Cindy was a pleasure to work with and very kind to my two girls. Both Cindy and her husband provided excellent customer service. We had the best day start to finish!

So fun! 65th Birthday gift from my sweetie and couldn't have made a better choice! We will be back!read more

Despite the jet skis delivery and pick up to/from the lake being 30 minutes late each way, my…read morefamily had a blast. Why the -2 stars? My family and I have been renting jet skis around the globe for years, and not once did anyone perform a post-use inspection. I have no problem with them performing a post-use inspection, but if you are going to do that, you need to also do a pre-use inspection in front of us. We were on the lake, away from debris and the shore, yet she said the jet ski sucked up something and was damaged. We were charged an additional fee for parts and labor for repairs. The thing is, if you didn't perform a pre-use inspection in front of the customer, how do we know this isn't previous damage? Do they do this to all unsuspecting customers? Who knows. Lesson learned for next time.

We booked a houseboat at Antlers Resort over Memorial Day weekend and overall had a good…read moreexperience, though there were both highlights and some notable drawbacks. What Went Well: * Booking and Check-In: The resort staff were organized, clear, and responsive. From initial inquiries to payment reminders, everything was handled efficiently. Check-in took just a few minutes, and they helped us transport luggage and spent 30-60 minutes giving us a personal walkthrough of the boat, which we appreciated. * Boat Quality: We were pleasantly surprised to receive a free upgrade to a nicer boat. The vessel was well-equipped, featuring a hot tub, water slide, full kitchen (oven, microwave, running water)--everything was in great condition and very enjoyable. * Support and Communication: Throughout the trip, the staff were easily reachable by phone and did wellness check-ins, which made us feel supported. When we had issues, they were quick to advise and assist. * Departure and Return: Staff helped guide us out of the harbor with hand signals and came out to help dock the boat at the end of the trip, which we really appreciated. What Could Be Improved: * Instruction at Check-In: The person assigned to instruct us was clearly more mechanically inclined and admitted it was their first time training guests. The walkthrough was overly technical, hard to absorb, and not well suited for first-timers--especially with 11 people depending on us. We wish we had received the manual in advance, or even better, a simple infographic showing common procedures (e.g., starting the boat, docking, using the generator). * Safety & Docking Design Flaws: A major issue occurred when another group walking across the rocks used our mooring ropes as support, dislodging the stake and causing our boat to drift. The bridge (gangway) detached and fell underwater, and due to its weight (~50-100 lbs), we struggled to lift it back. This wasn't addressed in the manual, and the design--where the bridge is easily detached and only secured by ropes underneath the boat--feels flawed. While staff were helpful over the phone and eventually explained how to fix it free of charge, we were initially told it would cost $150, which was frustrating. This kind of issue could be much harder for smaller groups or families to handle safely. Final Thoughts: Despite a few technical and structural frustrations, Antlers Resort staff showed professionalism, courtesy, and willingness to help throughout the weekend. The boat itself was excellent, and the free upgrade and strong support helped offset the downsides. However, we recommend that they improve onboarding materials and bridge design for a smoother and safer guest experience. We'd still consider returning, but would come better prepared--and would strongly suggest that future guests request the manual early and ask about bridge/docking procedures in advance.

First, they are overcharging when you use a credit card. By law the are allowed to charge 3% for…read morevisa and 4% for Mastercard. They are charging 3.5%. The camp ground is a bit run down and some of the spots are quite small and crammed in together whereas some are quite large. Please be aware they also charge you for electricity over and above your camping cost. There are some trees with fairly low branches that hang over the fire out, which in my opinion is a fire hazard. Also, a ton of poison oak around our camp site meant we had to be extra careful how we set up so the dogs couldn't get into it and give it to us. The good: easy access to the lake, nice marina. Great fishing. The dogs loved it.

The first time we did the houseboating trip, it was actually quite fun. The boat was pretty clean…read moreand in pretty good shape. For the money you would spend on renting a boat, you expect the boats to be clean and in tip-top shape. The last time we did a boat trip, the boat was really dirty. The rugs and the upholstery on the seating was totally disgusting. It was just not acceptable when you consider the cost. The trip itself fun if there is not a drought. The lake just is not as pretty when it's low. Houseboating is very much like camping. It's a lot of work. And managing the boat can add stress. We had an issue with the speedboat and spotty cell service. When we were able to get through, the office didn't answer. It was really stressful.

This must be the worst Marina and houseboat experience. The boat are rented out dirty, not cleaned…read morefor Covid, residual mess in bathrooms and kitchen. The barbecue does not work nor does the refrigerator. Air conditioner not sized appropriately and is at least 20 years old. Paint on exterior is peeling. At the marina, the staff lets dog roam free and are allowed to pee and poop anywhere on the deck where the public is, especially with toddlers around. You check in at 1:30 but can't board until 5 because they have not cleaned the boat, so you lose 1/2 day of your time. Only one quad to unload everyone so that takes 3 hours when you come in. Launch ramp was not ready on arrival so you must pay $15 for the public launch and not reimbursed. Overall a terrible experience since change of ownership. We've been coming here 16 years but the experience this year is so bad we will never come back. Obvious the owners are not putting anything into this business. No star at all is best.

We've been Houseboating on lake Shasta for 20+ years & this by far is the best marina w/ the best…read moreboats. We always get the Somerset boat. The staff is always helpful. Boat is ready on time. See you next year...

Went on a five day trip this past weekend on a Mirage houseboat. Had a packed house of 14 people…read more What we loved about the boat was that we all had private quarters. It was 111 degrees when we arrived, the heat slowly dissipated as the days wore on, but the AC kept us cool, even in the two loft bedrooms. The only mechanical issue we encountered was the lake water pressure, but the techs easily fixed it. The marina store had snack items (mainly ice cream treats for us) at fair prices. Our boat was fully equipped with an array of cookware and entertaining pieces, Pottery Barn dishes and quality kitchen gadgets-- even a Pampered Chef garlic press. Our hot tub was clean and fully functional. The staff was professional- Every one of them that we interacted with. I highly recommend this company!

Bob Telles put us on the fish alright. He told us exactly where to go and when to be there. He gave…read moreus a lure to use as well. My cousin and I found the honey hole on the Sacramento Point that Bob told us about. We slayed them just like he told us we would. Trolling for trout has never been so much fun for me or my cousin. We know how to use our down riggers. We know how to set up the lines. We didn't know where the fish were. That was until we met Bob Telles of The Reel Thing. I came across The Reel Thing July 27, 2016. My cousin and I had just pulled the boat up into the shade so we could start prepping it for the week ahead of fishing. Shortly after we began our setup a gentleman came down the hill in a golf cart. He circled around the boat and asked, "Are you guys going to be here long?" We replied with a friendly no. The next thing you know this gentleman introduced himself as Bob and began telling us about the fish. Bob gave my cousin and I so much detailed information our brains almost exploded. Bob then let it be known he is a guide on Shasta and has many years on Shasta and other lakes. Bob's friendly demeanor and willingness to provide so much information to non paying people was so amazing. He was not trying to sell us a guided trip. He didn't tell us to get off his lake. He told us that he loves giving out the information because it is what he loves to do. Put people on the fish! Bob Telles put us on the fish alright. He told us exactly where to go and when to be there. He gave us a lure to use as well. My cousin and I found the honey hole on the sacramento Point that Bob told us about. We slayed them just like he told us we would. Trolling for trout has never been so much fun for me or my cousin. We know how to use our down riggers. We know how to set up the lines. We didn't know where the fish were. That was until we met Bob Telles of The Reel Thing. I am going to be going back to Shasta as I do every year, however this next time I am going out on Bob's boat and going to "Come Fish The Reel Thing" with my family. Give Bob a call. It will only benefit you in the long run. The Reel Thing is a veteran owned and operated business. Support your local business and veterans all at the same time. Come Fish... The Reel Thing Fishing Adventures on Shasta Lake Bob Telles (530)2389782 fishingshasta@gmail.com btretired@gmail.com

Bob Telles taught me how to fish Lake Shasta in less than a day. His knowledge of that Lake is…read moreoutstanding ! I also appreciated his dedication to making sure I caught my Limit for the Day, which I did before noon. Thanks to Bob the rest of my fishing trip on Lake Shasta was a success thanks to Bob !