Kenneth & Kayla!!!!! I am a first-time customer. For me, the initial experience with any company…read moreprovides a face for it. So, it's important to me out of the gate. It determines whether I proceed. Kenneth (wildlife expert) was the 1st person I interacted with. Kayla (ofc mgr) was the 2nd... I can't say enough about these 2 employees! They both went above & beyond. They made me feel like they understood what I was going through, and it didn't seem like it was just a job for them. I feel they actually cared about my concerns. I called because I saw a gray rat snake on my porch after baby birds. I was terrified. Like REALLY petrified!!! Kenneth explained in detail where it possibly came from, and he calmed my fears by explaining a solution. He was calm. I like a a lot of information so that I can make an informed decision. He was patient with me, answered all my questions, and was polite & kind. Because of his customer service, I canceled my ongoing account with Orkin, and switched to this company 100%. They provide the same service as Orkin, but the additional service of wildlife protection, for basically the same price. My next encounter was with the office manager Kayla. She also was kind, helpful and patient. She walked me through how to sign up for the online account. And even though I called back several times she was kind and patient each time, and walked me through the process step by step until I completed sign-up. Her instructions were perfect. When I told her I don't give out credit card information over the phone, she figured out a way for me to do it myself online. I am happy to be a new customer because of these 2. Because of these 2, I have also recommended this company to several others in my neighborhood who are experiencing the same snakes (Kenneth explained they are most likely coming from nearby land being cleared in our subdivision for new lots). I also recommended this company to friends and family who live elsewhere in the city that I think could benefit from their expertise. Give them a try!

When your phone is answered by a creepy AI bot, I'm going elsewhere. I would have no problem…read moreleaving a message. I do have a problem when a robot answers, gives its "name", and pretends to be a person and keeps asking me questions. I need pest control service and will be choosing another company because of this.

Oh, how much I hate having to need a pest control company but how thankful I am that we found Perks…read moreWorX to help us! The tenant in the duplex I own saw evidence of rodents, and after my husband I couldn't get a handle on it, I sought out an exterminator. Perks WorX responded to my Request a Quote via Yelp, and we were able to schedule a time for them to come out within the following days. Come to find out, we weren't dealing with mice but with Norwegian rats (viking rats!!!!), and the exterminator also pointed us to a raccoon living in the attic (ew!!!). I hate that I know way more about both of these creatures than I did before, but I'm thankful that Perks WorX had such information to impart. Their prices were the best I found, and they were able to get our rat situation (again, ew!) under control, and we have a plan for the raccoon. I was also able to text them questions throughout the process. While I hope I don't have to call an exterminator again when another pest situation arises ... I'm glad I know of a great company to reach out to.

I had this company come out to my house several times. At some point, they stole my two solar…read morecontrolled animal deterrent for my garden. I know it was this company cause it's the only company that had full access to my home.

Ben with Apex is amazing, he saved us with our bug issue we were having. We now have no more bugs…read moreand our daughter can play in our yard. As you know ticks are bad this year, we also got a special spray for that. Apex pricing is absolutely the best and the cheapest we could find. The quality and value cannot be beat. He took care of the service that was needed. Call Ben with Apex.

Quality work and great value for the money. Work complete in a timely manner as well.read more

They were prompt to come and assess the problem. They…read morecommunicated well and finished well.

Eagerly waiting for service agreement to be up and will never use again for anything EVER! First…read moreoff they tried to bill us before they even came and did any work and we originally agreed on a monthly service to which the informed us that we agreed to bi-monthly service and we never agreed to that, then since we informed them that we would not pay for services that wasn't preformed until the service was done our $60.00 monthly service turns out that it's a $104.00 so because we won't pay them before the did the work our fee went up $40.00 a service, total bill shit in my opinion.

Very nice company. Came out the day I requested and the work was completed quickly and efficiently…read more Have not had any problems since.

Terrible customer service. They didn't do their job properly, provided no follow-up, and repeatedly…read morerefused to answer texts or basic questions. Because of their lack of communication and accountability, my family was left out of money right before Christmas and still dealing with the pest issue we paid them to handle. Completely unprofessional and unreliable. Do not recommend.

Billy, the owner, called me a fool. After trying to reason…read morewith him on a service call fee of $299. I was informed that this call covered. Roof inspection. Attic inspection. Basement inspection. NONE OF THESE SERVICES WERE COMPLETED !

Spoke with the owner Billy regarding my concern of another mole returning to our yard and he…read morepromptly sent Marshall to address the issue the next day. Prompt, efficient and courteous service.

They were fast and took care of our ant issue. Their service plan is affordable too. I have had…read moreservice in the past that had a smell for a day or two. This was zero scent.

The Black Diamond Pest Control Evaluator In Elizabethtown Ky , first name with a J was excellent…read more A young man with dark hair , was so thorough and courteous. Explained everything and so professional. Was at the home around 1 15 pm today. Gave a great home inspection and very nice !

We were seeing ants and spiders in our home. Called Knockout pest control to help us with our…read morepests. they were very efficient and professional, we have not seen a bug since. Thank you knockout

After battling for months with a mice invasion, Aaron was referred to me by one of his…read morelong-standing customers. He did a thorough analysis of the house and began to systematically take care of the problem. Once the indoor mice were trapped, he sealed the inside and outside to prevent future rodent and bug problems. He also did general pest control and has me on a maintenance schedule. From the beginning, Aaron was prompt, professional, skilled, and courteous. He is reasonably and fairly priced. He is also one of the nicest, friendliest, and thoughtful people I've met. It was so pleasant to have him work at my house. I highly recommend him and his services to anyone needing any type of pest control.