Do not rent here . I rarely leave yelp reviews, but my experience here merits one. I toured Trojan…read moreand was offered a special deal - 3 months at 50%, and after that $120 / month for a 10x5. They put the unit on reserve for a week for me until I was ready to move in. When the day came, I called the unit In the morning to ensure it would be at the above rates we spoke about. They confirmed yes. When I arrived 1 hour later with all my things AND the movers, I'm told that the 50% deal has ended and they also increased the price to $140/ month within the hour. Total curve ball. My movers had to wait on the parking lot while I researched a new place to rent. And of course, I ended up having to pay the movers more for the time wasted. Classic example of corporate greed. The employees at the front desk are nice and helpful but the actual corporation itself is a piece of shit :)

There is a man at the front desk who was extremely rude and openly racist during my visit. All I…read moreasked was what storage unit sizes were available, and instead of getting a simple answer, I was met with hostility and disrespect. Customer service should be basic and professional, especially for a straightforward question. The interaction was uncomfortable and completely unnecessary. I hope management addresses this because no one should be treated that way for simply asking about available units.

Joanna was extremely helpful as the is was my first time renting a storage space. Led me to the…read morespace, was very knowledgeable and helpful and got me a great deal. Thank you soooo much!!

YOU HAVE TO PAY EXACT CASH AT THE KIOSK. (Or pay with card, it does not take change)…read more IF YOU LET IT TIME OUT BC YOU DONT HAVE THE EXACT AMOUNT AND HAVE TO RUN TO YOUR CAR. THE KIOSK WILL TAKE YOUR MONEY AND SAY YOU PAID NOTHING. DONT LET IT CYCLE OUT. CLICK YES WHEN IT ASKS IF YOU NEED MORE TIME. you can always pay over the amount and it will go to the next month. luckily when I paid at the kiosk and the kiosk timed out because I didn't have the exact amount. when I reentered the portal it said I paid nothing when I was a few dollars short. I called the office and they checked the kiosk for me and I was able to pay the correct amount the next day.

Robert was unbelievably helpful. We were in Need for trucks immediately our truck broke down and we…read morehad 130 kids on buses waiting to go to a marching band competition. He went above and beyond!!!! Thank you!

Went to rent a unit today, only to find out that the elevator doesn't work. Hasn't worked, and will…read morebe taking a while to fix. They lost me as a customer. Jose, the guy at the desk was really nice and accommodating.

I was in the middle of a move and needed a place to store some extra belongings while I got…read moresettled. I took advantage of their special offer, which made it an easy decision. Marisa was great! She walked me through everything and made the whole process super easy. The facility is clean, well-lit, and secure, and I feel confident my belongings are safe. Highly recommend to anyone looking for reliable storage!

Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

Nice place very clean. my car wouldn't start last time so I was working on it then lady comes out…read morekicking me out saying I can't be doing mechanic work in there . I should've pointed out she rather let someone live there in their unit Without complaining. Very good place though 5

DO NOT STORE!! DO NOT GIVE THEN YOUR $$$…read more They will not prorate you or make it extremely difficult to make your moving and storage experience like you went to Hell and stored your valuables. The devil is running this place! This place will not return customer service calls or emails regarding questions or billing concerns. Their customer service is horrible - nobody to figure things out in person. It is all completely automated. The only good thing is the automated lock and entry system and cleanliness. That's it. But you'll get hidden fees, rising rent prices every six to nine months without real notice and add service fees without notice. They are simply there to take peoples hard earned money without then knowing. Criminal. We finally moved out after this place got shady, wouldn't return billing concerns, and just were robbing us blind. We're done. Hate this place! Overpriced and under serviced. Horrible. UPDATE: the business owner reached out but this message comes too late. No one at this company could change my mind bc Trojan Storage has gone completely downhill. The parking lot was full the day we were there. So many others shared our same sentiments and they were moving out too. Push your customers enough and find your profits plummet!

Thank you Stuf Storage team! As we began getting new furniture and decorations our home, we…read morerealized we had to put a few old things in storage and needed something very close and quickly. I was happy to find Stuf right here off the 134! Deborah was so helpful in booking and best of all is the drive-up access and the affordable price for large units.

Daniel was outstanding throughout the initiation process. He was friendly and helpful from…read morebeginning to end, providing clear information about how the storage units were rented and the payment procedures. He made the experience smoother by personally guiding me to the storage units, ensuring I was completely satisfied with my choice. Thank you, Daniel! Stephanie was also very supportive and consistently pleasant in her communication and assistance with my storage needs. Thanks, Steph! Sam SakGen Electric & Lighting (Owner).

Without question the best storage experience I've ever had. My family has 5 units in the building,…read moreand I am looking to rent 2 more. The place is always very clean and Daniel has been more than hospitable when I have asked for various favors. EXAMPLE: he knew that I was buying another space, so he had me wait a few days till a closer one became available. This saved me a whole lot of time. I will always refer people to this storage because of the service. There are cheaper places but you get what you pay for. Go see Daniel.

I cannot say enough about BUrbank Self Storage…read more I love Rhonda the owner. I love the spaces she offers. Big, clean, safe and easy access. I love that it's outside and you just roll up and get what you need when you need it! Customer service is out of this world. Thank you!!! Do yourself a favor and get a unit. You won't be sorry.

When I downsized my home, I decided to go easy on myself and get a storage unit. I know rationally…read moreit doesn't make sense because they say people don't really use the stuff they store, but what can I say? I like this place. I grew up in Southern California in the 70s and visits here feel like an experience from my childhood. There's a real woman behind the counter. It gets good reviews as far as pricing and I forget the percentage she told me, but she said she doesn't hike the price up much from year to year. Every door is on ground level and you drive up to it. It's clean and Security is good. I have an irrational urge to rent a bigger one!