Amazing customer is excellent always pick up the phone. The storage is clean and secure ! I'm happy…read morewith my choice !

I've stored with A-1 twice. Staff was always nice and helpful. My belongings stayed safe. There was…read morenever an issue with cleanliness or temperature. No bugs or pest evidence once I retrieved my stuff. A bit pricey but worth it...not many storage companies that keep their facilities up.

Juan helped me today - he was so kind and informative. Guided and helped every way he could.read more

Worst storage ever: my place got robbed…read more The staff is unbearable rude Like the meanest rudest people you'll ever encounter just made me so angry And there's bugs and ants infested in all my stuff. This place is gross Grasshoppers ants and roaches. I am so pissed

Love the service JJ...was very helpful…read more He stood with us until we got something to rent love the good vibe very sweet soul love the way he has he's office very clean and very respectful person he made are day easy if I can give him more stars I gladly will

The DTLA Team is incredibly rude. The employee yelled and hung up the phone when I questioned why I…read morehave been doubly charged. The response was that I paid late in the past and now I have paid on time, and in advance, which is "a good thing". I never authorised and was not imformed I paid in advance. This was uncovered from receiving an email to pay again within five days of a previous payment. The manager then said his employee is well within their rights to hang up on me and there are no advance payments, I'm up to date. They refuse to refund me and will not answer my emails asking why there are 8 charges covering 6 months of the year. Management claims if I pay late and then on time in the same month, the charges will be allocated twice in that month, but not cover the said month? Absolutely unacceptable!

Checking in was a breeze! It's super convenient to access on my own time. The facility is clean and…read moreclimate controlled. Would definitely recommend.

Excellent service and convenient option, once you get the just of things and everything set up…read moredigitally you'll be fine! It's a beautiful surrounding area and I appreciate the cleanliness though i DID see a roach one time that scared the entire ____ out of me! The neighborhood is fairly clean and the people are friendly.

Joanna was extremely helpful as the is was my first time renting a storage space. Led me to the…read morespace, was very knowledgeable and helpful and got me a great deal. Thank you soooo much!!

YOU HAVE TO PAY EXACT CASH AT THE KIOSK. (Or pay with card, it does not take change)…read more IF YOU LET IT TIME OUT BC YOU DONT HAVE THE EXACT AMOUNT AND HAVE TO RUN TO YOUR CAR. THE KIOSK WILL TAKE YOUR MONEY AND SAY YOU PAID NOTHING. DONT LET IT CYCLE OUT. CLICK YES WHEN IT ASKS IF YOU NEED MORE TIME. you can always pay over the amount and it will go to the next month. luckily when I paid at the kiosk and the kiosk timed out because I didn't have the exact amount. when I reentered the portal it said I paid nothing when I was a few dollars short. I called the office and they checked the kiosk for me and I was able to pay the correct amount the next day.

I was in the middle of a move and needed a place to store some extra belongings while I got…read moresettled. I took advantage of their special offer, which made it an easy decision. Marisa was great! She walked me through everything and made the whole process super easy. The facility is clean, well-lit, and secure, and I feel confident my belongings are safe. Highly recommend to anyone looking for reliable storage!

Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

They had great, very responsive customer service. I was able to not only get a lower rate than…read moreother storage facilities, but Storbox was also climate controlled, had the longest opening hours, and most secure facilities. They were also much cleaner than most of the other facilities I had checked out. Jay was also very patient and helpful when showing me all the different storage options they had available.

So I was in a bit of a jam and rush as I did not anticipate being in need of storing my belongings…read moresomewhere any time soon. That was until my brother up and moved out of the unit I had subleased to him without notice. I had minimal time to remove the few large items and boxes of mine he left behind. Fortunately, i received a response from the kind people at Storbox the only day I had left before the land lady was going to have everything junked. I feel terrible for forgetting her name but the very courteous, professional woman at Storbox that greeted me was a real life saver. It was late in the day, they were open for 1 more hour and she was able to go over contract details, storage unit sizes/prices and standard grounds procedures/protocols so efficiently that I was still able to return to my new unit within operating hours and achieve my goal of having all my items safely and securely relocated by the days end. There are multiple storage location options in Pasadena but Storbox was the one to come through in my time of need and I can confidently recommend this location without a doubt.

We got a great deal at this site ($1 for the first month) and a great spot (first floor, near a…read moredoor). The site is super convenient if you live in Echo Park as we do and had to move things to the Valley (as we did). Jessica and the other employees were nice, prompt, easy folks with whom to work. If you want a no hassle storage experience, this is the place to go.

These guys are absolute thieves. More than doubled my rent. Phones dont get answered, ladies have…read morean attitude, Noone ever in the office. I pray this place goes out of business