Today I needed a 12V 4.5 AH battery for my home security system. No one else had it in stock so I…read moretook a chance and called Great Lakes Battery. I have never replaced this battery before so I took a picture. Sorry I did not get a name but a young lady helped me find the right battery. I also purchased batteries for my remote control for my garage to replace ones that were pretty old. Nice people and they have a lot of batteries. Thank you so much for helping me!

Great battery store for all types of batteries. They seem to have any battery I need for auto or…read morehome and get right in for service.

I ordered a battery for my motorcycle and it came in the next day. The staff was helpful and…read morefriendly and called me when the battery came in. I'm giving 4stars because they're only open until 4pm which made it a bit rough to get there before they closed. A better than average experience.

I had my laptop with this facility for about 3 weeks for a simple charge port issue with my laptop…read more I've had it repaired before at a different shop before, so I had an idea of what to expect. After the first week without hearing anything I decided to call and get a status report: they told me I would have to wait another week for the part to come in. After not hearing anything for another week, again, I called expecting a status report. They told me that the technician would be in in about 15 mins and I would receive a call. After not hearing anything for an hour I called and was told that he wouldn't be in for another 45 minutes. All I wanted was a status report! Finally after another hour, I got a call from the technician saying that the part hasn't come in yet. The next day I received a call saying there was nothing else they could do: that the shop I had taken it to before had done damage to it and that the part wasn't fitting properly. They also mentioned that the laptop wouldn't even turn on. I figured that it wouldn't from the start since I haven't been able to maintain a charge... DUH. Nonetheless, they said they wouldn't charge me anything. When I went in to pick up my laptop they couldn't find my charger. Later, upon further inspection when I had taken it to another facility: we noticed that the keyboard had been damaged and didn't work anymore. It wasn't like that when I dropped it off at Battery Shack... The only good thing is that they didn't charge me for the part they had to order. Other than that I can't find any positives for this facility. I had no communication while they were trying to fix it, and they broke my keyboard. I'm beyond frustrated with this experience. What a waste of my time.

Just went in for a lug nut. Went to the counter and Augustin waited on me . Very friendly guy. He…read moreasked what kind of lug nut I needed I told him , he showed me a photo of the one I asked for to make sure it was the one. Was a quick shopping experience.

I have been going since they opened and I will continue to go there. They have always been very…read morehelpful with my problems and able to get me what I needed. Very friendly people. Great group to work with. Mr. Fred

the old man with the beard had me run out with his attitude and the way he treated his workers or…read morecoworkers absolute joke went there for a spark plug but had to leave to go to auto zone for better customer service!!

I will start this review by saying I love O'Reilly Auto Parts and buying stuff online and having it…read moredelivered at home works well. THIS particular location is awful. There are young kids that should be bagging groceries, and even then that could be too hard for them, working here. I have seen bad reviews elsewhere and talk of inexperienced people and this place had it when I went. The kid could not reference parts and did not know anything about autos. One rule with stores like these is always take the part up there with you, if you can. The kid sold the wrong box of parts and I was not going to bother anymore and just got the stuff at the Autozone. Terrible experience in this particular store but most other locations do better.