I would sincerely thank this place and their great owner for helping me out with my motorcycle…read morebattery. From checking out the old battery to important questions about the set up in the bike to a new battery at a great price! If you have any battery needs, I suggest seeing Bill or Ray . If they can't help you they will guide you to finding your next battery!

I have stopped by this business multiple times during business hours and the doors were locked with…read moresign "out for delivery ". How can you stay in business if you're not open during business hours? Try delivering before or after store hours.

I had my laptop with this facility for about 3 weeks for a simple charge port issue with my laptop…read more I've had it repaired before at a different shop before, so I had an idea of what to expect. After the first week without hearing anything I decided to call and get a status report: they told me I would have to wait another week for the part to come in. After not hearing anything for another week, again, I called expecting a status report. They told me that the technician would be in in about 15 mins and I would receive a call. After not hearing anything for an hour I called and was told that he wouldn't be in for another 45 minutes. All I wanted was a status report! Finally after another hour, I got a call from the technician saying that the part hasn't come in yet. The next day I received a call saying there was nothing else they could do: that the shop I had taken it to before had done damage to it and that the part wasn't fitting properly. They also mentioned that the laptop wouldn't even turn on. I figured that it wouldn't from the start since I haven't been able to maintain a charge... DUH. Nonetheless, they said they wouldn't charge me anything. When I went in to pick up my laptop they couldn't find my charger. Later, upon further inspection when I had taken it to another facility: we noticed that the keyboard had been damaged and didn't work anymore. It wasn't like that when I dropped it off at Battery Shack... The only good thing is that they didn't charge me for the part they had to order. Other than that I can't find any positives for this facility. I had no communication while they were trying to fix it, and they broke my keyboard. I'm beyond frustrated with this experience. What a waste of my time.

I ordered a battery for my motorcycle and it came in the next day. The staff was helpful and…read morefriendly and called me when the battery came in. I'm giving 4stars because they're only open until 4pm which made it a bit rough to get there before they closed. A better than average experience.

Amazing group of guys and gals. They were over the top helpful and went out of their way to both…read moreinform me of the battery I had and bring it back to good health. Should you ever need a battery serviced, this is the place.

Been buying batteries here since Earl's Battery was on Gratiot. Great price and great service. The…read morebattery you buy ($40) will last or your money back no problems. I never received a bad battery and once when I showed up with a "bad" battery I bought from them the gentleman at the counter tested the battery and it was good, so he used his volt meter to check my alternator and it was about to die and causing the problem! Many thanks for saving me from another stuck-on-the-road situation.

Just went in for a lug nut. Went to the counter and Augustin waited on me . Very friendly guy. He…read moreasked what kind of lug nut I needed I told him , he showed me a photo of the one I asked for to make sure it was the one. Was a quick shopping experience.

I have been going since they opened and I will continue to go there. They have always been very…read morehelpful with my problems and able to get me what I needed. Very friendly people. Great group to work with. Mr. Fred

Car wouldn't start this PM @ Walgreen's. Gentleman who helped me jump start suggested I take it to…read moreO'Reilly's on Garfield to get it checked at no charge. Cory tested it for battery, starter and alternator and determined it was the battery. He was very helpful & knowledgeable. I bought the battery there and the whole process took a less than 20 minutes. I am very happy with the service I received here.

I visited here tonight. Although they didn't have the part I needed, I was not the least bit…read moredismayed. I figured the part was a dealer-only part to begin with. This location is well laid out. Friendly staff.

Incredible staff, the place has EVERYTHING.. ONE STOP SHOP. You have to see this place- how they've…read moregotten so much inventory grouped and organized into neat sections- just a fabulously well run operation! I have done everything from lug nuts to an engine replacement through these guys and the service was outstanding! And PS, if they don't have it, they'll get on the phone and find it immediately! Amazing Shop!!

This place was such a good place to get parts if needed. Served to always have whatever The Guys…read morewere needing. Idk ‍ what happened but drive to Another place. Don't waste time here.