Rooter Scooter Sewer &amp; Drain Service

I had James F. out today to help figure out a water heater issue. He was very professional and…read morecompetent. I ask a lot of questions when service people come to work on things and James was very patient. He spent extra time making sure I was satisfied with the outcome, understood what he had done, and explained things in detail so I would understand what to do in the future as well.

I scheduled an appointment because I have an outdoor faucet that won't turn off, even when all the…read moreother water to my property is off. I checked yelp and Mr. Rooter had good reviews and said they covered my area. I went to their website and scheduled an appointment for the earliest possible, nearly a week later. I got confirmation texts the day after a booked it, the day after that, and the evening before the appointment. My appointment time came and I went out fifteen min early to wait. A half hr after my appointment time I checked their neighborly app and it said my appointment had been cancelled. I called the number, entered my zip code and was told there were two appointments under my name, one had been cancelled, the other one was still scheduled. They said the local office would call me to clear up confusion, or the technician should be there soon. A half hr later, an hr after my appointment time, a woman called and said she had called me last week and left a message that they do not service my area. I do not have any missed calls or messages. I asked why I had then gotten two confirmation texts after she said she called. She said the corporate system must have sent them. She told me to call another plumber who doesn't service my area then hung up. Not sure if this is a corporate scheduling issue, a local office issue or what but there is a definite customer service issue here.

Earl's

3.5

(80 reviews)

The service person came out as promised and assessed the issue quickly and free of charge. He…read moreemailed me a quote for the work needed to be done - the cost and amount of time needed. He was very professional and friendly and quite informative. When the time comes for the job to actually be done. I am calling Earl's - first time, every time!!

First, it was nice being able to request an appointment with specific time windows through their…read morewebsite. They had availability the same day, and were great about giving a heads up that they were on their way within the appointment window. Justin was very polite and honest about the extent of the damage, what it would take to fix it, and scheduled the help he needed right then and there so we knew when to expect him back. He quoted us on the high end, which was helpful so we could be prepared. Justin and Stefan came right on time to repair the broken pipe, were in and out in less time than they allotted, and the job ended up being less expensive than we were quoted. Overall, quick service, good communication, prompt, and fair on pricing. Will use them again!

Mr Drain Plumbing

4.4

(198 reviews)

So pleasant and affordable. Very professional. We appreciated the honest answers and he was…read moreverbally aware with us that our project could cost more.

Tony was our service tech this morning. Prompt response, friendly & respectful, fair pricing,…read morequality work, and knowledge of the work. We were grateful that he explained all the work and what was needed while not trying to oversell us on any unneeded services We would definitely recommend and use again if needed.

Custom Plumbing

(81 reviews)

They did a lot of work at our home and did a very professional job. They went above and beyond to…read moremake our experience the best it could be. We will use them again and highly recommend them.

Beware! 5 star reviews are artificially inflated by business networking groups that ask for ratings…read morefrom other businesses who have never used them. The service is lacking and they lie to up their charges. I had them come out to repair a leak, they sent out someone who was under qualified and charged by the hour. I paid for him to fumble around for hours, another guy came out the next day and fixed it within an hour. The still charged me for the guy who could not solve the problem on his own. A $5000+ bill to fix a simple leak.

Roto-Rooter Plumbers

4.3

You won't find a better or more capable plumber in the area. They're always fair with their…read morepricing, and Ray and his crew are incredibly conscientious. They've done excellent work for my household, from septic repairs and unclogging toilets to replacing toilets and snaking lines from the clean-out to the septic tank. I have used other plumbers in the area and will only use this Roto Rooter Plumbers from now on. You're welcome.

Quick response.... Aaron repaired a water line problem to our home. Very professional and…read morecourteous. Great service!!

Sewer & Drain Champion

(51 reviews)

Chase was efficient, polite and got the job done! Would call them in a heartbeat. What a way to…read morestart the weekend.

I finally spoke with the owner? He agreed to reduce the charge to cover the cost of properly…read moreredoing this concrete. NOTE: As one lady indicated, they do only concrete patches in their repairs. Sure enough their contract says that. Only problem is that I didn't have THAT contract until work was completed. They had taken my electronic signature from the first contract and transferred it to a new contract that stated they do only concrete patches. How about that. I should know better. Ask to see the actual printed contract before signing or agreeing to anything.

Atlas Plumbing and Mechanical

4.8

(56 reviews)

Had to make an emergency call to Atlas for a failed sewer pump. Brian was able to diagnose the…read moreproblem and get the system back online Response time was great, quality of work was handled in a very professional manner. Thank you Brian for getting us back online in an expeditious time frame. Highly recommended.

I hired Atlas to replace a kitchen faucet & shower valve at a residential property in Chico that I…read moremanage from out of state. Both the owner & technician knew I relied on an onsite property manager since I couldn't always be present. The first service on 5/9/25 required 5 return visits over 3 weeks. Replacing the sink faucet caused a pipe to burst. The tech told my onsite assistant, who thankfully insisted on being present during the repairs, that he'd caused it, but the owner later called about his $665 invoice & insisted it was old pipes, so I paid in full. The tech later returned to restore sprinkler power he'd turned off, replace the well cover he'd left off, & replace the shower valve, since he'd initially ordered the wrong part; he came back again to install the correct one. I returned to the property 3 weeks later & found a large pool of water under the kitchen sink. The owner sent the same tech back, who showed me the leak was caused by piping he hadn't tightened. He confirmed I wouldn't be charged for that visit. A few days later, while I was still onsite, I called Atlas for a clogged disposal. The same technician was dispatched & demonstrated that he'd gotten the disposal cleared of eggshells & working before he left. It clogged again the next day, & that same day the new shower valve also broke. Frustrated, & before making any accusations, I hired another plumber who'd worked on the home for years (unbeknownst to me) to check Atlas' work, willing to pay extra if it turned out everything was legitimate. He found a P-trap cut too long had caused the disposal clog, & that the replaced shower valve wasn't the correct model. He charged $175 to fix both properly. When I called the owner to discuss my hesitation to pay his $436 invoice, he became furious, raised his voice, accused me of trying to dodge payment, & touted his years in business & online reviews. He mentioned he could be recording our call & insisted he should've been asked back since he guaranteed his work. I was shaken by the exchange & followed up with a detailed written account to protect myself. Given his hostile, unprofessional behavior & the shoddy work another plumber had to correct, I didn't pay the invoice. After one email exchange, Atlas never followed up, & it's taken me over a year to speak up after a traumatizing experience. I'm documenting this so no one else, especially other women, has to go through what I did, & because Atlas seems to prioritize its online reviews over actual customer experience & quality work.

ANYTIME ROOTER DRAIN CLEANING AND REPAIRS

4.6

I came to yelp to get some assistance with my hot water heater. I've not been feeling well and had…read morebeen able to take a shower for a couple of days and when I went to go to shower, I learned my hot water was not working I contacted a couple of plumbers and Joshua came out and did know the hot water heater was old or I may need to be replaced. However, he took his time to assess the water heater and decided to try changing out the thermocoupler along with cleaning out the Area around the hot water heater. It worked, well it may not be a permanent solution. He saved the day for me to be able to shower and feel clean. His customer service was impeccable, and his pricing was incredibly reasonable. If you're looking for an honest reliable plumber, Joshua is your man .

I had a great experience with this plumber. He showed up on time, quickly figured out the issue,…read moreand explained everything in a way I could understand. The price was very fair, and his communication was excellent the whole way through. Super friendly, knowledgeable, and easy to work with. I'll definitely be calling him again for any future plumbing needs!

A Pain In The Drain Plumbing & Rooter Service

4.9

(120 reviews)

Great communication, very professional, solid work. Clogged tub ready to use again…read more Will call again as need to.

Service was prompt efficient and professional. All repairs were done in a timely manner. My…read moreparticular issue a water main snapped off of my water filter. They were able to fix the pipes as well as extend them to mount a bracket for the filter to bring it to code. I'm very happy

Glynn's Plumbing

I needed a new water heater, and Gordon quickly identified safety concerns and upgraded some faulty…read morework done by the original home builder. He is fast, professional, thorough (he even checked for any remaining warranty on my old heater), responsive, courteous, and reliable. In addition to being a genuinely nice guy, he is enthusiastic about doing a great job for his customers, at a fair price, and he stands by his work. I could not ask for more, and highly recommend Glynn's Plumbing.

Gordon came out to the house and we talked the job, he suggested the Sterling shower kit, he also…read morehelped me choose the better glass doors. when they came in he inspected them for defects and got started right away. He brought in Richard Morris to do the drywall and painting work. They worked together to get the glass doors installed... it was definitely not one of those "one-day" installs, but the results make it all worthwhile. The courtesy and professionalism of both Gordon and Richard were unbeatable

Custom Plumbing

(81 reviews)

They did a lot of work at our home and did a very professional job. They went above and beyond to…read moremake our experience the best it could be. We will use them again and highly recommend them.

Beware! 5 star reviews are artificially inflated by business networking groups that ask for ratings…read morefrom other businesses who have never used them. The service is lacking and they lie to up their charges. I had them come out to repair a leak, they sent out someone who was under qualified and charged by the hour. I paid for him to fumble around for hours, another guy came out the next day and fixed it within an hour. The still charged me for the guy who could not solve the problem on his own. A $5000+ bill to fix a simple leak.

Carter Electric

4.4

I was pleased with the outlet install, but, was charged a significant amount, which was $600…read moreadditional to the trip fee. The trip fee made sense, but, how it was $600 more, when, they were only working for 2.5 hours. The job was not even a complex one, just tapping into a current line and installing an outlet. Will never use this company again. All the more reason to stick to more trusting professionals. Good luck with your business.

Matt and Kyle came out and did a great job putting in an electric vehicle charger and circuit…read more The job was done in a timely manner and at a fair price. I've used Carter before and will again!

Wallner Plumbing Heating & Air Conditioning

3.7

(59 reviews)

I replaced my aging water heater with a new Bradford White unit. I wanted a Bradford white after…read moreresearching. Great service and product. Installation was done the day after I contacted them which was a pleasant surprise. Pricing was fair, I wanted a quality product and expected to pay a bit more than a big box store replacement. I will strongly consider them when I replace my heating and air conditioning. Thank you for a job well done Wallner.

Wallner plumbing was professional, prompt and worked with me to make the job possible!!…read moreThank you Wallner

Glynn's Plumbing

I needed a new water heater, and Gordon quickly identified safety concerns and upgraded some faulty…read morework done by the original home builder. He is fast, professional, thorough (he even checked for any remaining warranty on my old heater), responsive, courteous, and reliable. In addition to being a genuinely nice guy, he is enthusiastic about doing a great job for his customers, at a fair price, and he stands by his work. I could not ask for more, and highly recommend Glynn's Plumbing.

Gordon came out to the house and we talked the job, he suggested the Sterling shower kit, he also…read morehelped me choose the better glass doors. when they came in he inspected them for defects and got started right away. He brought in Richard Morris to do the drywall and painting work. They worked together to get the glass doors installed... it was definitely not one of those "one-day" installs, but the results make it all worthwhile. The courtesy and professionalism of both Gordon and Richard were unbeatable

NorCal Power Pros

See more unrecommended reviews

(1 review)

Lucas is a nice guy and a very fine electrician. He did an excellent job installing our outdoor…read morelighting. Better than that, he helped us focus more clearly on what lighting would best meet our needs and fit our very tight budget. We recommend Lucas and NorCal Power Pros very highly. John & Linda G.

From the owner: Hi, we’re NorCal Power Pros — a family-owned electrical and solar company based right here in…read moreNorthern California. We install systems the way we’d want them in our own homes: clean, reliable, and built to last. Fully licensed, insured, and available 24/7 for emergencies. Serving Anderson, Redding, and surrounding areas with honest work and no surprises

Connected Electric

4.5

(8 reviews)

Billy is unprofessional and for $245 for 45 minutes he put in two faulty GFIs and did not fix my…read moreelectrical problem. OMG worst "professional" ever!

Billy is a busy boy, but he called me back and set a tentative date to come see my issue. A week…read morepassed and he called to set a definite date, giving me a quote over the phone for the work I had described to him. He showed up, on time, did the work in no time, and charged me less money than his original quote because, once there, he found it was easier than I had explained over the phone. Damn, who does that nowadays? I'll never use any electrician other that Billy at Connected Electric.

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Janice R.

23

7

14

29 days ago

This is a very dependable,honest, and friendly plumbing service with excellent professionals. Our plumber was Jeremiah, we highly recommend him. He was very knowledgeable and didn't waste any time at all. The value for the service, is not going over looked. Their prices a very reasonable and worth every penny! He arrived on time explained the process every step of the way. We couldn't have found a better company and technician. Thanks so much for your hard work! If you're searching for a plumber and are feeling unsure and skeptical you can trust you are in great hands with this company. Ruth was the receptionist who reached out to us very quickly with excellent communication, understanding, and patience. Your whole team is wonderful and I couldn't give a higher recommendation to anyone looking to solve any plumbing issue. read more

Mikayla S.

0

1

0

4 years ago

Night before thanksgiving our main sewer line got backed up due to invasive tree roots & we were beyond stressed out. Our property management was able to contact this business for help for us during the holiday & Jeremiah was immediately in contact with me once he heard & came out bright & early thanksgiving morning to get it all fixed up. He was awesome, explaining everything that was going on, & had a great attitude the entire time. Awesome employee, thank you so much for what you did!! read more

Nicole M.

0

2

0

6 years ago

We had a sewer problem at a rental in Redding. We called Rooter Scooter and they came out first thing in the morning. After clearing the pipe they recommended using a camera. Jeremiah came out and marked the trouble spot with paint. When we started digging up the pipe with an excavator there were some problems. We called Rooter Scooter and Jeremiah came to help us out. He stayed till the problem was solved, he went above and beyond! We will definitely use Rooter Scooter again. read more

Dave H.

0

3

0

5 years ago

I knew I should have just came back to these guys, but was referred to another plumber in Redding with initials MP and i will not look back... less than 30 minutes after arriving had my 4" main line cleaned and drained and rooted all the roots. they had been here before and was familiar with the root issues. What I spent $70 less and got a much better job... These guys can clean out pipes and do it fast... Great work... highly recommended for this type of service read more

Ginger G.

0

1

0

5 years ago

Thank you Rooter Scooter! I have been using your company for years and you never disappoint! I called after hours and Ruth set up an 8:00 a.m. appt. with Jeremiah. She also took the time to explain the steps to get through the night without incident. Really cool company that cares about their customers and understands the importance of their work. Jeremiah was professional and quick! Ginger read more

Crista B.

0

1

2

7 years ago

Awesome company! Yesterday (Sunday of a holiday weekend) our septic backed up. I called these guys fully expecting to get a voice mail. Ruth picked right up. Jeremiah was out first thing this morning (Veteran's day), didn't charge me an arm and a leg and had things going again asap. Very nice people. Have utilized their company for years at home and two rentals. Highly recommend them. read more

Todd H.

0

2

0

4 years ago

mr. Rooter staff James came out to our house today and did a fantastic job! James has been here previously and he is always very professional, courteous, understanding and helpful. He is very experienced and provides very useful feedback to help us navigate and solve our plumbing issues. Overall, we are very pleased with James and give him a 10 out of 10! Thank you! read more

Joel N.

0

1

0

2 years ago

Rooter Scooter is excellent to do business with! I have used them for several years and the service has always been top notch. They have always come out the same day, on time or earlier, and are always courteous and professional. Their prices are the best in town. Rooter Scooter is my go-to company! read more

Yvonne J.

0

3

0

3 years ago

Our kitchen sink was plugged & we tried, without success, to fix it. We called Rooter Scooter and Jeremiah was at our home, within an hour, right on schedule & fixed our problem quickly & efficiently. He was knowledgeable, professional and friendly. We would highly recommend this business to others. read more

June W.

1

3

0

5 years ago

I had two stopped up toilets and gunk backing up into my tub. I called before noon today and Don was out here a few minutes after one, fixed the problem and was gone by two. He was very courteous and friendly. I am very grateful to get this issue fixed so promptly. I highly recommend this company. read more

Michael A.

0

1

0

3 years ago

Called over 8 other plumbers and all said four to five days before they could even schedule. We had a full house stoppage. Called they said sure see you today four other calls ahead of you but will noon work? Like oh yes! Found and fixed the issue we are now able to do our business again. read more

Julie S.

0

5

4

3 years ago

We have had an on going issue with our main drain line. Don was able to come out clear the stoppage and suggest a resolution that is not only reasonably priced, but will make overall maintenance and service easier. Additionally, my home was left clean. I highly recommend this company! read more

G. H.

0

2

0

5 years ago

This is our second time using router scooter. We have a tree that is encroaching into the sewer line. Having them come out every 20 months seems like a better option than cutting down the tree. They arrived when they say they will and are quick and professional. Highly recommend. read more

Robbin J.

0

9

1

7 years ago

Personal, excellent service at a lower price than other local competitors. I was encouraged to call any time, even on the weekends, if further issues occurred, which I very much appreciate. Such a relief to finally have a local, high-quality company to depend on. read more

Joel N.

0

3

0

5 years ago

Jeremiah showed up on time and fixed our drains perfectly. He was courteous, personable and professional and is a great ambassador for Rooter Scooter. If you want your plumbing job done right, call Rooter Scooter! Thank you for a job well done! read more

Jeff D.

2

5

0

5 years ago

Great service! Jeremiah was at our place promptly, and had the drain cleared in no time. Very knowledgeable and communicated what was causing the clog very effectively. I would not hesitate to use this company again. Great pricing as well!!! read more

Jenn N P.

4

63

2

3 years ago

We had an issue on December 26 that was a crisis. Rooter scooter responded quickly and showed up later that same day. They were very helpful in diagnosing the problem and gave us referrals to other businesses that could assist us. read more

Lynette R.

0

2

0

3 years ago

Fixed clogged toilet in no time! They were professional, efficient, reasonably priced, and kept me informed of ETA when previous job took more time than anticipated. All said I was very happy I chose Rooter Scooter to help me out. read more

Lori H.

0

1

0

6 years ago

Highly recommended. Ruth went above and beyond to help us out over the weekend to get our backed up sewer unplugged. The young man that came and did the work was very nice and very knowledgeable on what he was doing. Thank you read more

Cassie E.

284

3

0

6 years ago

They are always friendly and willing to do what it takes to fix the problem. Very affordable and knowledgeable about the issue at hand. Definitely recommend! Love supporting a family owned business! read more

Rooter Scooter Sewer & Drain Service - plumbing - Updated August 2026

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Custom Plumbing

(81 reviews)

They did a lot of work at our home and did a very professional job. They went above and beyond to…read moremake our experience the best it could be. We will use them again and highly recommend them.

Beware! 5 star reviews are artificially inflated by business networking groups that ask for ratings…read morefrom other businesses who have never used them. The service is lacking and they lie to up their charges. I had them come out to repair a leak, they sent out someone who was under qualified and charged by the hour. I paid for him to fumble around for hours, another guy came out the next day and fixed it within an hour. The still charged me for the guy who could not solve the problem on his own. A $5000+ bill to fix a simple leak.

Edgewood Plumbing

4.8

(57 reviews)

This was our second time hiring Edgewood and was just as easy, affordable and hassle free as the…read morefirst time. We got Vince again, same as the previous time and he's super. Super nice guy, easy to deal with, clear communicator, and seems (it's twice now) to get jobs done in less time than his own estimates. Edgewood has now been a life saver for us, not just once, but twice. First time we called Edgewood, was after getting a pretty high estimate from Earls... we didn't want to have to replace a whole toilet and the tech they sent didn't seem to want to work, rather he wanted to upsell. So, when Vince came out from Edgewood, he said he'd just cut the bolt and install a new one. That's all it took. Super easy, super quick and affordable. And, it was literally a 4th of what a whole new toilet would have cost us. This second time was just as easy and headache free to use Edgewood. Replace a water pressure regulator and boom, done. So easy. I'll be calling Edgewood for all our plumbing problems for both our houses from here on out and I suggest you do the same!

Edgewood Plumbing has done a lot of great work for me. Inside my home and outside. They also…read morereplaced all the water lines in my home, under and in the walls, bathrooms, kitchen and laundry room. They also just built in my master bathroom a beautiful walk in shower. Very Nice work and their employees are outstanding.

Wallner Plumbing Heating & Air Conditioning

3.7

(59 reviews)

I replaced my aging water heater with a new Bradford White unit. I wanted a Bradford white after…read moreresearching. Great service and product. Installation was done the day after I contacted them which was a pleasant surprise. Pricing was fair, I wanted a quality product and expected to pay a bit more than a big box store replacement. I will strongly consider them when I replace my heating and air conditioning. Thank you for a job well done Wallner.

Wallner plumbing was professional, prompt and worked with me to make the job possible!!…read moreThank you Wallner

Royal Plumbing

4.4

(24 reviews)

They we're quick to address the problem and fixed it. Josh did an amazing job and his clean up was…read morespectacular. What a great company to have come in and help with the problem

As the owner of several apartments, I am constantly concerned about plumbing issues. Having a…read moreplumber who is reliable and reasonable is extremely important. I have found Royal to be both and then some. Tom in customer service always responds quickly, and the technicians are all professionals who know what they are doing. Royal Plumbing has given me the peace of mind that I am so thankful for.

Paramount Plumbing

(9 reviews)

I developed a fresh water leak in the kitchen and Cameron was able to quickly remedy the problem…read more He also installed a drinking water filtration system I had on hand. Quick and efficient, cleaned up afterwards as well. Job well done!

Rick was the plumber who came to my rescue. He arrived within hours of the call for help with a…read moreleaking water heater. He tried to save the water heater, too, but the years had taken their toll on this faithful appliance. As it was nearing quitting time, he said he'd return in the morning with a new water heater. Rick returned the next day on-time and replaced the water heater and accessories that were old and corroded. It was a great installation. I was impressed with how much care he gave to my appliance and my garage, cleaning up better than I would have done.

Modern Plumbing Company

4.1

(17 reviews)

I've had them out twice now to replace a shower valve, replace a toilet, and replace the fill valve…read moreon another toilet. I will call them again for future plumbing issues. Great service, quality work, friendly and knowledgeable employees. All work done right with respect paid to my home and work areas all left clean. Thank you Modern Plumbing.

Great work! Our shower was backed up, toilet leaking everywhere, and my other toilet was completely…read moredrained. I called Modern Plumbing Company and they sent two technicians out within the same day! Brian and Frank are great communicators, very knowledgeable about the trade, and respectful of my property. High fives all around! Francis was awesome too, very helpful at getting them out to me to ease my mind. Thanks again you guys!

Glynn's Plumbing

I needed a new water heater, and Gordon quickly identified safety concerns and upgraded some faulty…read morework done by the original home builder. He is fast, professional, thorough (he even checked for any remaining warranty on my old heater), responsive, courteous, and reliable. In addition to being a genuinely nice guy, he is enthusiastic about doing a great job for his customers, at a fair price, and he stands by his work. I could not ask for more, and highly recommend Glynn's Plumbing.

Gordon came out to the house and we talked the job, he suggested the Sterling shower kit, he also…read morehelped me choose the better glass doors. when they came in he inspected them for defects and got started right away. He brought in Richard Morris to do the drywall and painting work. They worked together to get the glass doors installed... it was definitely not one of those "one-day" installs, but the results make it all worthwhile. The courtesy and professionalism of both Gordon and Richard were unbeatable

Roto-Rooter Plumbers

4.3

You won't find a better or more capable plumber in the area. They're always fair with their…read morepricing, and Ray and his crew are incredibly conscientious. They've done excellent work for my household, from septic repairs and unclogging toilets to replacing toilets and snaking lines from the clean-out to the septic tank. I have used other plumbers in the area and will only use this Roto Rooter Plumbers from now on. You're welcome.

Quick response.... Aaron repaired a water line problem to our home. Very professional and…read morecourteous. Great service!!

Dawson's Redi Rooter